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EC3000 Installation and Operator’s Manual 

71U-1409-300K; REV 20 

Page 2 of 24 

Table Of Contents 

1.0

 

Introduction 

-----------------------------------------------------------------------------------------------------       Page 3 

2.0

 

Items Included 

   --------------------------------------------------------------------------------------------------       Page 3 

3.0

 

Installation 

------------------------------------------------------------------------------------------------------       Page 4 

3.1 

Unpacking 

3.2 

Counter Top Location  

3.3 

Rear Shroud Option 

3.4 

Rear Shroud Mounting Option 

3.5 

In-Counter Location 

3.6 

Plugging into the Unit

 

4.0

 

Host RS-232 Serial Interface Specifications  

--------------------------------------------------------------       Page 8 

4.1 

Hardware Interface 

4.2 

Data Structure

 

5.0

 

ASCII Control Character List 

------------------------------------------------------------------------------       Page 8 

6.0

 

Bar Code Reading Operation  

-------------------------------------------------------------------------------       Page 9 

6.1 

Bar Code Coupon Reading Using the Counter Top Version 

6.2 

Bar Code Coupon Reading Using the In-Counter Version 

6.3 

Bar Code Data and Configuration

 

7.0

 

ATB MAG Swipe Reading Operation (optional)    

-------------------------------------------------------     Page 11 

7.1 

Installing the Magnetic Swipe Reader Option

 

7.2 

Swiping ATB Magnetic Coupons 

7.3 

Image Mode Operation 

7.4 

PECTAB Mode Operation

 

8.0

 

Operator Controls / Indicators 

-----------------------------------------------------------------------------     Page 15 

8.1 

Eject Button 

8.2 

Reset Button 

8.3 

Visible Indicator Intensity Adjustment 

8.4 

Audible Indicator Intensity Adjustment 

8.5 

Power ON Indicator 

8.6 

Boarding Status Indicator 

8.7 

Optional Passenger (PAX) Display

 

9.0

 

Cleaning 

--------------------------------------------------------------------------------------------------------     Page 17 

9.1 

Bar Code Scanner 

9.2 

ATB MAG Reader 

10.0

 

Troubleshooting 

----------------------------------------------------------------------------------------------     Page 19 

11.0

 

Customer/Technical Support 

------------------------------------------------------------------------------     Page 20 

11.1 

Return Authorization/Customer Service 

11.2 

Technical Support

 

12.0

 

Commands and Responses 

---------------------------------------------------------------------------------     Page 21 

12.1 

AEA Commands/Sequences 

12.2 

AEA Error Messages

 

13.0

 

Unimark Products, LLC. Warranty Statement 

--------------------------------------------------------     Page 24 

FCC Emission Interference 

This device complies with Part 15 of the FCC Rules.  Operation is subject to the following two conditions: 
     (1) 

This device may not cause harmful interference, and 

     (2) 

This device must accept any interference received, including interference that may cause undesired operation. 

Any changes or modifications not expressly approved by Unimark could void the operator’s authority to operate the equipment under these conditions and rules. 

Note:  This  equipment  has  been  tested  and  found  to  comply  with  the  limits  for  a  Class  A  digital  device,  pursuant  to  part  15  of  the  FCC  Rules.    These  limits  are  designed  to  provide  reasonable 

protection  against  harmful  interference  when  the  equipment  is  operated  in  a  commercial  environment.    This  equipment  generates,  uses,  and  can  radiate  radio  frequency  energy  and,  if  not 
installed  and  used  in  accordance  with  the  instruction  manual,  may  cause  harmful  interference  to  radio  communications.    Operation  of  this  equipment  in  a  residential  area  is  likely  to  cause 
harmful interference in which case the user will be required to correct the interference at their own cost. 

Summary of Contents for EC3000 Series

Page 1: ...www unimark com Unimark Service USA 800 255 6356 or 740 201 0080 EC3000 Series P N 71U 1409 300K 2008 REV 20 Installation Operator s Manual...

Page 2: ...e 19 11 0 Customer Technical Support Page 20 11 1 Return Authorization Customer Service 11 2 Technical Support 12 0 Commands and Responses Page 21 12 1 AEA Commands Sequences 12 2 AEA Error Messages 1...

Page 3: ...le mounting platform to secure the Unit to any counter surface The magnetic stripe reader option will accept full size ATB coupons the ATB flight coupon section the ATB boarding pass stub and Wallet t...

Page 4: ...attachments The Unit must be installed on a flat and stable surface Do not install the Unit where it will be exposed to direct sunlight Sunlight will affect the bar code scanner s ability to read boa...

Page 5: ...ward from the Mount 3 Verify the Unit is clear of the Mount 4 Remove the cables from the rear of the unit Installing the Unit onto the Mount 1 Make sure all required cables are connected 2 Align the U...

Page 6: ...l power supply module The external power supply module incorporates an IEC 320 power connection accepting 110 220VAC 50 60Hz The power supply module must be plugged into a properly grounded outlet to...

Page 7: ...Page 7 of 24 71U 1409 300K REV 20 EC3000 Installation and Operator s Manual Counter Top Version Connector Access...

Page 8: ...m the Unit depends on FW option CR Carriage Return character 0DHEX Used in conjunction with LF to separate magnetic TRACK and BLOCK fields DC1 XON character 11HEX Used to indicate that the host serial...

Page 9: ...s accurately scanned and transmitted The AEA CB CC and CE or equivalent non AEA protocol commands are used to generate audible and visible indications of Ok to Board or Do Not Board conditions same as...

Page 10: ...BC data only with carriage return after the data STX AIM ID Bar Code Data ETX Standard BC data with AIM ID STX SITA ID Bar Code Data ETX Standard BC data with SITA C Mode ID STX AEA ID Bar Code Data E...

Page 11: ...e t bracket so that the interface cable connection located at the rear of the unit 7 1 3 Remove the screws from the bottom of the swipe reader and secure the t bracket to the reader 7 1 4 Remove the t...

Page 12: ...eader as long as the magnetic strip always faces directly towards the face of the magnetic head The coupon symbol on top of the reader indicates proper coupon orientation The Unit reads and transmits...

Page 13: ...sert any other kind of printout except ATB coupons 4 Avoid inserting coupons which have staples in them If this is unavoidable make sure staples are placed in the center of the coupon Staples placed a...

Page 14: ...TAB elements per the AEA standard This mode can drastically reduce the amount of data sent to the host system and uses the processing power of the Unit to sort through the magnetic data instead of the...

Page 15: ...Reset Button A Reset button is provided to allow the operator to perform a hard reset or restart of the Unit same as a full power cycle The button s function is indicated by the symbol During any poin...

Page 16: ...sity levels of the audible indicator Stop at the desired level and then power cycle the Unit This will save the setting and re initialize the unit 8 5 Power ON Indicator A single light source is provi...

Page 17: ...id looking into the scanner light source 2 Locate a soft non abrasive lint free cloth 3 Wipe the lens area see diagram below for lens location 4 If some particles continue to cling to lens area use ca...

Page 18: ...ader the only acceptable cleaning solution is 99 Isopropyl Alcohol NEVER use a water based solution to clean rollers or read head Some water based solutions can damage the rubber elastomer on the roll...

Page 19: ...t Relocate the Unit if necessary 10 4 2 Shade the display with your hand If the display still cannot be seen return the Unit to Unimark or a certified service center 10 5 Bar code scanner will not tra...

Page 20: ...IP WITH RECEIPT PAPER ROLL INSTALLED 11 1 2 Packaging Use original packaging materials or equivalent If not available Unimark can provide at a small cost 11 1 3 Enter the RA on the packing list and on...

Page 21: ...ator time period Unit response STX PTTC PROK ETX after magnetic coupon has been read STX HCTC PROK ETX after bar code coupon has been read There are variations of this command intended to control cutt...

Page 22: ...ming the host system supports the download function HOST command sequence STX PDvvvvvvvvvvbbbbbbb ETX Unit response STX HCTC PDOKvvvvvvvvvv ETX Where vvvvvvvvvv is the 10 digit version number being lo...

Page 23: ...etails on these commands 4 EC3 is the default Hard Coded Transaction Code HCTC for the Unit in Generic AEA mode This may vary for other operating modes such as CUTE which is 5 spaces by default 12 2 A...

Page 24: ...rred in shipping Any warranty work to be performed by Unimark shall be subject to Unimark s confirmation that such product meets Unimark warranty In the event of a defect covered by its warranty Unima...

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