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Conducting calls – with multiple users
Transferring (with announcement of call transfer)
p
You can use this function to forward a call you answered to another user.
Open the system menu.
> <
[
Select the menu item and confirm.
The current call is placed "on hold", so that the first user waits.
o
Enter the phone number of the user to whom the call is to be transferred.
p
The number is dialled. The user answers. You announce the call presently on
hold.
Either:
a
Press the On-hook key. The user takes the call.
Or:
Open the system menu.
> <
[
Select the menu item and confirm.
Placing a call on hold
You can interrupt a call temporarily if, for example, you want to talk to someone
else in the room. The line is placed "on hold".
p
You are conducting a call.
Press the display key. The current call is placed "on hold", the user waits.
Resuming the call with the waiting user
Either:
Open the system menu.
> <
[
Select the menu item and confirm.
You are reconnected to the partner.
Toggling (switching between calls)
The Toggle function allows you to switch between two users without allowing
them to speak to each other directly. The two users can be either external or in-
ternal users. You can also withdraw from the calls and connect the two users
with each other. You can also start a conference.
p
You are conducting a call.
Press the display key. The current call is placed "on hold", the user waits.
o
Enter the phone number of the second user.
p
The second user answers.
Press the display key to switch between the two calls.
When you end the call, both users are still connected (only possible with 2 ex-
ternal users if the "Transit" feature is activated by your service engineer).
Menu
Start transfer?
Menu
Transfer?
Enquiry
Menu
Return to held call?
Enquiry
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