Answering System Troubleshooting Chart
Problem
Suaaestion
Answering System does not work.
Answering System does not answer calls.
Messages are incomplete.
After a power failure, the outgoing message is deleted.
Message Counter LED flashes the letter P.
No sound on the Base Unit speaker during call monitoring or
message playback
Cannot access remote call-in features from another touch-tone
phone.
Clock looses time.
Answering system switches on after 10 rings, beeps for 20
seconds then disconnects.
l
Make sure that the Base Unit is plugged in.
l
Make sure the Answering System is turned on.
l
Press the RESET button to reset the system after an AC line
spike.
l
Set the REC TIME/ANN/4/1 switch in either the 4-minute or
l-minute position.
l
The memory may be full. Delete some or all of the saved
messages.
l
The incoming messages may be too long. Remind callers to
leave a brief message.
l
The memory may be full. Delete some or all of the saved
messages.
l
The answering machine has a flash memory with no battery.
Record your personal outgoing message again. The default
messages should still remain.
l
There has been a power failure. Press RESET to reset the
Answering System.
l
Adjust the volume control on the Base Unit.
l
Make sure you’re using the correct PIN number.
l
Remember to press #before entering your 4 digit PIN
number.
l
Make sure that the touch-tone phone you’re using can
transmit the tone for at least two seconds. If it cannot, you
may have to change to another phone.
l
The memory may be full.
Delete some or all of the saved messages.
l
The power to the base unit has been interrupted.
Reset the clock as detailed on page 40 of this owner’s
manual.
l
The unit is waiting for your PIN number so you can clear
message from a remote location. Refer to page 52 for more
details.
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