55
Symptom
Suggestion
Can't make or receive
regular phone calls.
•
Make sure that you are not too far from the base.
•
Check both ends of the base telephone line cord.
•
Make sure the AC adaptor is plugged into the base and wall outlet.
•
Disconnect the AC adaptor and reconnect.
Can't make or receive
Windows Live™
Messenger voice calls.
•
Make sure that you are not too far from the base.
•
Make sure you can sign in to Windows Live™ Messenger from your computer.
•
Make sure the USB cable is securely connected to both the base and a
standard USB port on your computer.
•
Disconnect the USB cable from your computer and reconnect it.
•
If you connected the USB cable through a USB hub or switch, try connecting it
directly to your computer.
•
Make sure the AC adaptor is plugged into the base and wall outlet.
•
Disconnect the AC adaptor and reconnect.
Severe noise interference.
•
Keep the handset away from microwave ovens, computers, remote control toys,
wireless microphones, alarm systems, intercoms, room monitors, fluorescent
lights, and electrical appliances.
•
Move to another location or turn off the source of interference.
The Caller ID does not
display.
•
The call was placed through a switchboard.
•
Call your telephone provider to verify your Caller ID service is current. There
may be a problem with your Caller ID service.
The handset doesn't ring or
receive a page.
•
Make sure that you are not too far from the base.
•
Charge the handset battery for 15 hours by placing the handset on the base.
•
Change the Digital Security Code (see page 54).
