Uniden EXS 9980 Owner'S Manual Download Page 57

Page: 57 / 62

Symptom

The Caller ID does not
display.

The answering system
does not work.

Messages are
incomplete.

After a power failure,
the outgoing message
is deleted.

No sounds on the base
unit speaker during call
monitoring or message
playback.

Cannot access remote
call-in features from
another touch-tone
phone.

Suggestion

• The handset was picked up before

the second ring.

• The call was placed through a switch

board.

• Call your local telephone company

to verify your Caller ID service is
current.

• Make sure the base unit is plugged

in.

• Make sure that the answering system

is turned on.

• Make sure that the message record

time is not set to

ANN

(See page

41).

• The incoming messages may be too

long. Remind callers to leave a
brief message.

• The memory may be full. Delete

some or all of the saved messages.

• Record your greeting again.

The preset messages should remain.

• Adjust the speaker volume on the

base unit.

• Make sure you are using the correct

PIN number.

• Make sure that the touch-tone phone

you're using can transmit the tone
for at least two seconds. If it
cannnot, you may have to use
another phone to access your
message.

EXS 9980 4th 99.9.1 2:35 PM Page 57

Summary of Contents for EXS 9980

Page 1: ......

Page 2: ...dial memories Flash and Pause Pulse Tone Dialing 3 Way Conference Operation Speakerphone 2 Way Page Intercom Page Find 7 Day Standby Battery Life 4 Hour Talk Time Handset Earpiece and Ringer Volume Control Hearing Aid Compatible Digital Spread Spectrum Technology utilizes a wider frequency band vs a single narrow band used in standard digital transmissions The result is a more secure conversation ...

Page 3: ...swer on off repeat open backup battery vol call id mem del abc def ghi mno pqrs tuv wxyz oper tone redial p int com select mute ring jkl 1 2 3 4 5 6 7 8 9 0 talk flash mic 22 25 29 23 24 26 28 30 31 32 27 42 43 39 41 40 38 33 34 35 36 37 1 2 3 4 15 16 17 20 21 19 18 14 5 6 7 8 9 10 13 11 12 Controls and functions ...

Page 4: ...rsor forward key 19 Mute Ring key 20 Select key 21 Handset charging contacts 22 Base microphone 23 Base speaker 24 Speaker key 25 Handset retainer clip 26 Speaker LED 27 Volume down key 28 Status LED 29 Spare battery compartment 30 Delete key 31 Repeat key 32 Greeting key 33 Base charging contacts 34 Answer on off key 35 Pin code key 36 Clock key 37 Page Intercom key 38 Base antenna 39 Volume up k...

Page 5: ...e number 26 Erasing a stored name and phone number 28 3 Way Conference Feature 3 way conferencing 29 Caller ID Features Caller ID 30 When the telephone rings 31 Viewing the Caller ID Message list 32 Deleting information from the Caller ID list 33 Using the Caller ID list 35 Using Caller ID on call waiting service 37 The Integrated Answering Device Features 38 Setting up your answering system 39 Us...

Page 6: ...the battery pack for more than 17 hours before using the phone Handset About the digital security code This cordless telephone uses a digital security code to prevent unauthorized access to your base unit This security code prevents other cordless handsets from making calls through your base unit A random security code will be assigned automatically between your base unit and handset when you char...

Page 7: ... Handset AC adapter AD 9500 Rechargeable battery pack BT 999 Telephone line cord 2 Wall mount adapter This Owner s Manual Precautions and Important Safety Instructions Registration Card open back up battery Checking the package contents Beltclip Uniden Parts Department 800 554 3988 Hours M F 8 30 AM to 5 00 PM CST We can also be reached on the web at www uniden com ...

Page 8: ...tlet which is not switchable Keep the base and handset away from sources of electrical noise such as motors and fluorescent lighting Be sure there is sufficient space to raise the base antenna fully vertical The base can be placed on a desk tabletop or mounted on a standard wall plate Avoid heat sources such as radiators air ducts and sunlight Avoid television sets and other electronic equipment A...

Page 9: ...r cord so it does not create a trip hazard or where it could become chafed and create a fire or electrical hazard 1 Connect the telephone line cord to the TEL LINE jack and to a telephone outlet 2 Connect the AC adapter to the DC IN 10V jack and to a standard 120V AC wall outlet 3 Set the base unit on a desk or tabletop and place the handset on the base unit Then raise the antenna to a vertical po...

Page 10: ... outlet isn t modular contact your telephone company for assistance Polarity of the plug Modular Choose the dialing mode Depending on your dialing system set the PULSE TONE switch as follows If your dialing system is Set the switch to Tone TONE Pulse PULSE If you aren t sure of your dialing system Make a trial call with the PULSE TONE switch set to TONE If the call connects leave the switch as is ...

Page 11: ...he DC IN 10V jack 3 Plug the telephone line cord into the telephone outlet 4 Wrap the AC adapter cord inside the molded wiring channel Then wrap the cord around the strain relief notch 5 Plug the AC adapter into a standard 120V AC wall outlet 6 Raise the antenna to a vertical position 7 Align the mounting slots on the base with the mounting posts on the wall Push in and down until the phone is fir...

Page 12: ...uitable for the wall material where the base unit will be placed 1 Insert two mounting screws into the wall with their appropriate anchoring device 3 15 16 inches apart Allow about 3 16 of an inch between the wall and screwheads for mounting the phone 2 Refer to steps 1 through 9 on page 7 and 8 to mount the telephone TOP 3 16 in 3 15 16 in 8 On the base unit pull the handset retainer out of the s...

Page 13: ...l facing down 3 Slide the battery cover on until it snaps into place 4 Place the handset on the base 5 Make sure that the status LED lights If the LED doesn t light check to see that the AC adapter is plugged in and that the handset makes good contact with the base charging contacts open back up batte ry status LED Label face Installing the handset battery pack Use only Uniden Battery BT 999 suppl...

Page 14: ...minate functions in order to save power If the battery charge becomes low Low Battery appears on the LCD If the phone is in use the handset beeps Complete your conversation as quickly as possible and return the handset to the base unit for charging Cleaning the battery contacts To maintain a good charge it is important to clean the battery contacts on the handset and base unit about once a month U...

Page 15: ... example if the volume is set to high the display shows You must press a key within 20 seconds or the phone will return to standby Other Operations To Do this To adjust the earpiece volume Press or To temporarily switch to tone dial Press The following When the base is set to pulse numbers dialed will be sent as mode tone dialing To enter a pause within dialing Press sequence ª tone 0 Making a cal...

Page 16: ...ng is displayed For example if the volume is set to high the display shows 2 Dial the phone number Example Enter 8178583300 3 To hang up press or place the handset on the base The call time will be displayed for about 5 seconds talk Talk Talk High talk Talk 0 17 8178583300 10 03 ...

Page 17: ...imply lift the handset from the base unit to answer the phone See Setting Caller ID options on page 30 for more details Any key answer when ringing When the AutoTalk setting is on and the handset is off the base press any handset key to answer the incoming call Call Waiting Note You must subscribe to Call Waiting service to use this feature When a call is received during a telephone call already i...

Page 18: ...14 From the base 1 The phone rings The status LED on the base flashes 2 Press and begin speaking 3 To hang up press open backup battery status LED speaker speaker ...

Page 19: ...iece volume of the handset This setting will remain in effect after the telephone call has ended When you press in Loud mode or press in Normal mode error sound beeps mute ring Ringer High Ringer Low mute ring High Medium Loud ª ª ª Normal ª ª ringer off on ringer off on Base ringer switch This switch turns the base ringer on or off RINGER OFF ON Base speaker volume To control the speaker volume o...

Page 20: ... on the display then the volume setting is displayed 4 Then the selected number is dialed After about 5 seconds the call time display appears 5 To hang up press or place the handset on the base The call time will be displayed for about 5 seconds Redial1 8178583300 redial p redial p redial p Redial2 2145551234 Redial3 9725554321 talk redial p redial p redial p Most recent talk talk If the number ex...

Page 21: ...play 2 Press The last number dialed will be displayed 3 To hang up press or place the handset on the base The call time will be displayed for about 5 seconds talk redial p talk Talk Talk High Only the last number dialed can be accessed after has been pressed talk ...

Page 22: ...swer calls and intercom by pressing the button on the base To hang up press again The base microphone is located under the phone Position yourself approximately 12 inches away from the base and speak clearly speaker 12 Using the speakerphone speaker ...

Page 23: ...cancel the transfer press on the base page int com int com talk speaker speaker To transfer from the base to the handset 1 Press on the base while speaking on the speaker phone The line will be held and the intercom tone will be sounded on the handset 2 Press or on the handset The intercom mode is activated and the line is held 3 To transfer the handset press on the base To cancel the transfer pre...

Page 24: ...com press on the handset or on the base page int com int com talk speaker Intercom from the handset to base 1 Press on the handset The base beeps 2 At the base press or to turn on the intercom 3 To turn off the intercom press on the handset or on the base page int com speaker open backup battery Using your EXS 9980 intercom talk int com talk speaker ...

Page 25: ...whom you are talking with cannot hear you When speaking on the handset 1 Press during a call The microphone is turned off 2 To resume a call press or When phone is ringing Press when the phone rings The ringer sound is turned off mute ring mute ring talk mute ring talk ...

Page 26: ...and a cursor flashes indicating that the display is ready for the name to be entered If this screen appears the selected memory location is already stored Then you must either change the entry in this location clear the entry in this location or select Go Back to choose another location redial p tone 0 1 del mem Memory Store 01 02 ª Store Name select Edit Memory07 Delete Memory07 Go Back Storing p...

Page 27: ...ng distance calling credit card dialing or sequences that require a pause between digits Use the key to delete digits as needed 7 Press The handset beeps and displays the confirmation screen Memory storage is complete For example if you store a name and number into memory location number 07 the display shows Memory07 Stored After about 2 seconds Memory Store is displayed 8 Press to return to stand...

Page 28: ... like to dial 3 Press Talk flashes and the volume setting appears on the display Then the displayed number is dialed mem 01 UNIDEN CORP 02 JOHN DOE 03 MOM AND DAD ª Talk 0123456789012 talk tone 0 1 Display a Programmed Number Use the and keys to toggle between the names display and the numbers display Program name Program number When the stored phone number has 13 or more digits is displayed next ...

Page 29: ...nd the volume setting appears 2 Press 3 Enter a two digit number 01 20 to select the memory location of the desired phone number The selected phone number is displayed Then the number is dialed talk Talk Talk High Talk 0 00 mem Talk 0 35 0123456789012 ...

Page 30: ...P 02 JOHN DOE ª select Edit Memory01 Delete Memory01 Go Back redial p tone 0 1 del 4 Press the or key to select Edit Memory then press The following screen appears The cursor flashes indicating that the display is ready for the name to be edited When a name has not been stored the cursor appears at the beginning of the second line 5 Press or to edit the name See page 22 To edit only the phone numb...

Page 31: ...er about 2 seconds Memory Store is displayed 9 Press to return to standby mode Memory01 Stored select Memory Store 01 UNIDEN CORP 02 JOHN DOE mem Display a Programmed Number Use the and key to toggle between the names display and the numbers display Program name Program number When the stored phone number has 14 or more digits is displayed next to the 12th digit Press to see the extra digits and t...

Page 32: ...rasing a stored name and phone number Memory02 Deleted del select 1 Press and hold until the display shows the memory screen and any saved name number 2 Press and keys or enter a two digit number 01 20 to select the memory location you would like to edit 3 Press The following screen appears with the memory location number that you have selected in the display mem Memory Store 01 UNIDEN CORP 02 JOH...

Page 33: ... line When speaking on the handset 1 Press on the base to join the 3 way conversation 2 To hang up press on the base The handset will still be connected to the outline call open backup battery speaker When speaking on the base 1 Press on the handset to join the 3 way conversation 2 To hang up press on the handset The base will still be connected to the outline call talk open backu p battery 3 way ...

Page 34: ...all Waiting CIDCW performs the same as regular Caller ID on a call waiting number You must subscribe to CIDCW from your phone company in order to use this feature If you enter 3 digit area code number in the Area Code option your local area code does not appear in Caller ID messages When reviewing Caller ID messages you will see only the local seven digit number For calls received from outside you...

Page 35: ... 3300 5 11 12 30PM 01 UNIDEN CORP Unknown Number 5 11 12 30PM 01 Unknown Name 817 858 3300 Incomplete Data When the phone number and name data are received When a private number is received When a private name is received When an unknown number is received When an unknown name is received When invalid data is received When the telephone rings Data errors appear as 2 2 5 11 12 30PM 01 UNI EN CORP 8...

Page 36: ...er ID Message list 1 Press The summary screen appears The screen shows the number of new messages and total messages 2 Press to display the latest caller ID message 3 Press to see the next message Or press to see previous message 4 Press to return to standby call id New 01 Total 02 ª 5 17 12 30PM 03 UNIDEN CORP 817 858 3300 call id ª Long Distance call setting and cancellation Press while the inco...

Page 37: ...age to be deleted from the Caller ID list by pressing or 2 Press 3 Press or to select Yes or No 4 Press or When the pointer is at Yes A tone sounds and the next Caller ID message is displayed When the pointer is at No The display returns to the Caller ID display 5 17 12 30PM 03 UNIDEN CORP 817 858 3300 del Delete Message Yes No del select ª call id ª If you get an incoming call the deleting operat...

Page 38: ...en the pointer is at Yes A tone sounds and all stored Caller ID messages are deleted When the pointer is at No The display returns to the summary screen New 01 Total 02 del Delete All Yes No ª select call id Total 00 New 01 Total 02 If you get an incoming call the deleting operation is cancelled del ...

Page 39: ...CORP 817 858 3300 Talk 8178583300 Long Distance calls Pressing while the incoming call information is displayed in step 1 will set or cancel a long distance call Dial edit You can edit the phone number of Caller ID data when you press after the step 1 1 call id ª Using the Caller ID list ª talk When a long distance call has been set 1 appears in the display You cannot make a call from the Caller I...

Page 40: ... sound The number is stored in memory and the display returns to the Caller ID list 5 17 12 30PM 03 UNIDEN CORP 817 858 3300 Select Location 1 UNIDEN CORP 2 JONE DOE mem 5 17 12 30PM 03 UNIDEN CORP 817 858 3300 select ª If a message has already been stored in the selected memory numbers location a confirmation screen is displayed Press to select Yes Press to overwrite The display returns to the Ca...

Page 41: ...re you can use the following features The Call waiting service can also be used independently Please contact your local telephone company for details 1 When a new incoming call arrives during your current telephone call the phone number and the name of the caller is displayed 2 Press You will be able to talk with the second caller The first caller will be put on hold 3 To return to the first calle...

Page 42: ...The integrated answering device Digital Tapeless Recording 15 minutes of Recording Time Selective Greetings Outgoing Messages Time and Day Stamp Remote Message Retrieval and Room Monitor Toll Saver Conversation Recording Digital Tapeless Recording allows you to quickly review save or delete the messages You ll never have to worry about a tape wearing out jamming or resetting improperly The Integra...

Page 43: ... is played 2 To turn the answering system off press again Setting up your answering system Turning the answering system on off answer on off Setting the clock The clock on EXS 9980 Answer System starts when power is applied to the base Follow these steps to set the clock to the correct time 1 Press and hold until a tone sounds 2 First press or until the correct day of the week is announced Number ...

Page 44: ...ng your personal outgoing message Greeting Setting your greeting When you receive a call the answering system automatically plays either a preset message or your own greeting greeting greeting play stop Choosing between the two outgoing messages 1 Press to play the outgoing message 2 Press again while the message is played This switches between the two options greeting greeting open backup battery...

Page 45: ... backup battery REC TIME ANN 4 1 Selecting a PIN code To play your messages from a remote location you will need to enter a two digit Personal Identification Number PIN code 00 99 To select a PIN perform the following steps 1 On the base press and hold button until a beep sounds and the LED displays 2 To set the first number press or to scroll from 0 to 9 When the desired number appears in the dis...

Page 46: ... up the call at the handset or base In the TS Toll Saver position the answering system picks up after two rings if you have new messages and after four rings if there are none This way if you call long distance to check your messages you can hang up after the third ring to avoid billing charges open backup battery RING TIME 2 4 TS If you answer at another phone extension and the greeting has start...

Page 47: ...nnounces the number of new and old messages then the incoming messages are played The time and day each message was received is announced after the message is played 2 When all new messages have played a long tone is heard The message counter LED stops flashing to indicate that all of the new messages have been reviewed 3 After you have reviewed all your messages you can play your old messages aga...

Page 48: ...essages is announced 2 Press at anytime to skip to the next message 3 Press at any time to stop reviewing your messages and return to standby The message counter LED shows the total number of messages on the system play stop open backup battery skip play stop Pressing before 2 seconds 4 seconds from remote of the message has played causes the system to scan back one message repeat If you have seve...

Page 49: ... tone sounds when all messages are cleared delete Voice memo The voice memo function allows the user to record a message up to 10 minutes on the base 1 Press and hold until you hear a long beep The message counter LED blinks 2 Speak into the microphone 3 When you have finished press or to stop recording The system returns to standby 4 To play voice memo press voice memo voice memo play stop open b...

Page 50: ...press and hold on the base The unit begins recording and the LED blinks A beep that can be heard by both parties sounds every 15 seconds 2 To stop the recording press or play stop open backup battery voice memo voice memo You cannot record a conversation while you are speaking on the base A recorded conversation is stored and playbacked with typical recorded messages ...

Page 51: ...ages then 3 Skipping a message then 4 Deleting a message then 5 Stop message playback then 6 Answering system on then 7 Voice memo record stop then 8 Outgoing message record stop then 9 Answer system off then Room monitor 5 After all of your messages have played or the playback time exceeds 4 minutes you will hear that the intermittent beeps indicating that the system is in the command waiting mod...

Page 52: ... your PIN code 3 The answering system begins announcing the time and day 4 Press then 5 to stop the messages 5 Press then You hear sounds in the room where your phone is installed After 15 seconds the answering system returns to the command waiting mode 6 Press then to monitor the room for another 15 seconds Or select another remote function Or hang up to exit the system The answering system autom...

Page 53: ... code is not necessary The first time you charge your handset the security code is automatically set See page 2 In the rare situation that you suspect another cordless telephone is using the same security code you can change the code 1 Remove the handset from the base unit Press 2 While the handset is emitting the paging sound hold and replace the handset on the base unit The paging tone stops Lea...

Page 54: ...o release the tabs from the holes Your phone may be used with an optional headset To use this feature simply plug any standard 2 5mm headset plug into the headset jack Your phone is ready for hands free conversation headset jack Installing the beltclip Headset installation If you have wall mounted the base you must remove the beltclip to charge the handset facing forward ...

Page 55: ... that the power is off you will not be able to make or receive calls with the telephone Ni Cd Caution Use the specified battery pack Do not remove the battery from the handset to charge it Never throw the battery into a fire disassemble it or heat it Do not remove or damage the battery casing When slightly dirty Wipe with a soft dry cloth When very dirty Wipe with a soft cloth that has been dampen...

Page 56: ...a is in a vertical position Move the handset and or base unit to a different location away from metal objects or appliances and try again Make sure that you are not too far from the base Check both ends of the base unit telephone line cord Make sure the AC adapter is plugged into the base unit and wall outlet Disconnect the AC adapter for a few minutes then reconnect it Reset the digital security ...

Page 57: ...your Caller ID service is current Make sure the base unit is plugged in Make sure that the answering system is turned on Make sure that the message record time is not set to ANN See page 41 The incoming messages may be too long Remind callers to leave a brief message The memory may be full Delete some or all of the saved messages Record your greeting again The preset messages should remain Adjust ...

Page 58: ... without antenna 7 in W x 2 17 64 in D x 2 in H 178 mm W x 57 6 mm D x 51 mm H Weight Approx 8 8 oz 250 g including battery Battery BT 999 Capacity 600 mAH 3 6V Talk mode 4 hours TYP Standby mode 7 days TYP Specifications features and availability of optional accessories are all subject to change without prior notice At Uniden we ll take care of you If you need any assistance with this product ple...

Page 59: ... stored name and phone number 28 Storing phone numbers and names 22 Mounting the base unit on a wall 7 Mute 21 P Q Package contents 3 R Receiving a call 13 Redialing a call 16 Ringer volume 15 S Setting up your answering system Selecting a PIN code 41 Selecting the message record time 41 Setting the clock 39 Setting ring time switch 42 Setting your greeting 40 Turning the answering system on off 3...

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