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Caller ID problems Possible solutions
Caller ID information
does not display.
Let calls ring twice before answering.
x
Make sure your Caller ID service is active.
x
Caller ID displays
briefly and then
clears.
You may have to change the line mode. Contact
x
Customer Service for instructions.
Multistation problems
Possible solutions
I can’t transfer calls.
Reset all the stations (see page 36).
x
Two handsets can’t talk to
a caller.
See if any station is in Privacy Mode.
x
A handset says
Unavailable
.
Move the handset closer to the base.
x
See if any station is in Privacy Mode.
x
I can’t register a new
handset.
Reset the handset (see page 36).
x
See if you have 12 registered handsets.
x
Answering system problems Possible solutions
The answering system does
not work.
Make sure the answering system is on.
x
Make sure the base is plugged in.
x
The system won't record
messages.
See if
x
Record Time
is set to
Announce Only
.
Delete messages (memory may be full).
x
A handset can't access the
answering system.
See if another station is using the system.
x
Make sure the phone is in standby.
x
My outgoing message is gone.
If there was a power failure, re-record
x
your personal outgoing message.
I can’t hear the base speaker.
Make sure call screening is turned on.
x
Change the base speaker volume.
x
Messages are incomplete.
Increase the
x
Record Time
.
Delete messages (memory may be full).
x
The system keeps recording
when I answer on an
extension.
You may have to change the line mode.
x
Contact Customer Service for instructions.
Repeater problems
Possible solutions
I can’t get my handset to switch
to the repeater.
Re-register the repeater (see page 37).
x
The
lINk
light on the repeater
randomly starts blinking.
Move the repeater closer to the base.
x
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