
32
TELEPHONE OPERA
TION
TELEPHONE OPERATION
ATTENDED CALL TRANSFER
To announce that you will be transferring a call or to see if the person you want to transfer the
call to is available, after the call is answered,
1.
Press
HOLD
PAUSE
.
2.
Press
INTERCOM
.
3.
When “
EXT. ??
” appears in the display, enter the extension number of the station you want
to speak with.
4.
“
INTERCOM CALL
” and the receiving station’s extension will appear in the display.
5.
When you hear a beep, advise them that you will be transferring a call.
6.
Press the flashing green LINE of the call you want to transfer.
7.
Press
.
8.
When “
EXT. ??
” appears in the display, enter the extension number of the station you want
to forward the call.
9.
“
CALL TRANSFER
” will appear in the display.
10.
The call has been transferred. Hang up.
TRANSFERRING CALLS
(cont.)
CALL PRIVACY AND CONFERENCE CALLING
CALL PRIVACY
Call privacy prevents other stations from picking up a line in-use by another station, unless the
talking station releases privacy. When you make or answer a call, you automatically have privacy.
Once a call is placed on hold, privacy is released until the call is picked up from hold.
■
Go off hook to make a call ........................................................ Private
■
Receiving an incoming call ....................................................... Private
■
Holding call was transferred to your station ............................. Private
■
Picking up a holding call .......................................................... Privacy released while call is
holding only
■
CONFERENCE button was pressed on a call ............................. Privacy released
■
CONFERENCE button was pressed again .................................. Privacy restored
■
CONFERENCE button was pressed to join calls ........................ Privacy released
■
CONFERENCE button was pressed at your station after
the other station joined in the conference call hangs up ........... Privacy restored
NOTE:
■
If any standard telephone is connected to the same line(s) as an unit, the standard phone can always access the
unit’s phone call (the unit calls are privacy released to standard phones). Alternatively, an unit can access a standard
phone’s calls once the standard phone has been on a call for at least 7 seconds.
Summary of Contents for 410
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