Ultrawave Neon Series, Instruction Manual

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20
After Sales Service
Ultrawave recommend that your Neon Series is serviced and tested by an Ultrawave
approved engineer on an annual basis.
More regular periodic testing can be done by the operator to ensure that your ultrasonic
bath is operating at optimum efficiency.
There are no user serviceable parts inside the unit. All service and repair must be
conducted by suitably trained and qualified engineers approved by Ultrawave.
Service contracts for your
Neon Series are available from Ultrawave.
For more information on Ultrawave Service Contracts, Annual Validation Testing and
any maintenance, contact the Ultrawave After Sales department on:
Tel:
+44 (0) 845 330 4238
E-mail: service@ultrawave.co.uk
Warranty
The warranty on Ultrawave ultrasonic cleaning systems applies to defects appearing
within 36 months of the date of sale because of faulty material or manufacture. Genuine
defective items returned to Ultrawave or its agent’s premises will be replaced or
repaired free of charge at their discretion.
The warranty is 5 years on the bonding process. If the transducers or bonding material
are exposed to liquid or cleaning chemicals, the warranty will be invalidated.
The warranty does not apply to:
- normal wear and tear.
- damage caused by misuse.
- non-observance of maintenance, service or connection instructions.
- damage caused by the use of toxic, flammable, acidic, caustic or corrosive chemicals
or fluids not recommended by Ultrawave.
The user should familiarise themselves with this instruction booklet before operating
the equipment and should apply to Ultrawave or its agent for advice on cleaning
techniques or chemicals.
Ultrawave will not be responsible for damage or injury caused by incorrect use.
Statutory rights are not affected.