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18
Troubleshooting
Ultrawave have a dedicated After Sales team who are able to resolve any problems that
occur with your
Neon Series
. However, on many occasions, it is possible that the
problem can be rectified by the operator.
The
Neon Series
fails to
turn on (no display is
shown)
Check that the machine is plugged in and that mains
electricity is present.
The screen displays:
“Level Low”
Fill the tank with liquid so that it is above the float switch
inside the tank.
If the screen still displays “LEVEL LOW”, there is an
internal fault and the
Neon Series
will need to be
serviced.
The screen displays:
“Power Fail”
The
Neon Series
had lost power during a cycle, this will
be indicated at next power-up. This is just a notification
to the user that the last cycle may not have completed.
The screen displays:
“Sonic
s
Low”
The liquid may have not degassed yet or there is an
internal fault and the bath will need to be serviced.
The screen displays:
“Under temp”
Allow the
Neon Series
to reach the minimum set
temperature before starting the cycle.
The screen displays:
“Over temp”
Allow the
Neon Series
to cool, or remove some of the
hot liquid and replace with cold liquid.
The screen displays:
“Sensor Fail”
Switch the
Neon Series
off and then back on again. If
the screen still displays “Sensor Fail”, there is an internal
fault and the machine will need to be serviced.
If any of these problems persist, the Ultrawave After Sales Department can be
contacted on:
Tel:
+44 (0) 845 330 4238
E-mail:
There are no user serviceable parts inside the Neon Series.
Summary of Contents for Neon Series
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