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C H A P T E R

CALLING

CALLING • 21

This chapter covers the basics of making and receiving TTY calls
and how to review a conversation after you finish a call. It also
explains Turbo Code and how Turbo Code allows you to interrupt
the other person while he or she is typing.

Making a call in direct connect

p. 22

Dialing tips

p. 23

Using the hangup key

p. 24

Answering a call in direct connect

p. 25

Acoustic calling and answering

p. 26

About Turbo Code

p. 27

Turning off Turbo Code

p. 27

Using Turbo Code interrupt

p. 27

Reading conversation memory

p. 29

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Shift

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Summary of Contents for SUPERPRINT 4425A

Page 1: ...305 002705 USING YOUR SUPERPRINT 4425...

Page 2: ...ic coupler that could send and receive teletypewriter signals over the telephone lines His invention the Weitbrecht Modem enabled people who are deaf to use the telephone for the first time While mode...

Page 3: ...irect connect 22 Dialing tips 23 Using the hangup key 24 Answering a call in direct connect 25 Acoustic calling and answering 26 About Turbo Code 27 Turning off Turbo Code 27 Using Turbo Code interrup...

Page 4: ...ding a memo 51 Editing or clearing a memo 52 Printing memos 53 Saving a conversation as a memo 54 Chap 6 Directory p 55 Saving a telephone number 56 Editing or clearing a telephone number 58 Printing...

Page 5: ...ning off the auto answer relay voice announcer 68 Chap 8 Care repair p 71 Replacing the printer paper 72 About the batteries 73 Replacing the batteries 74 Troubleshooting 75 Repair 78 Chap 9 Codes p 7...

Page 6: ...print 4425 6 The Superprint 4425 should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply to your home consult your dealer o...

Page 7: ...istinct change in performance 12 Do not use the Superprint 4425 to report a gas leak in the vicinity of the leak 13 Ultratec recommends plugging your Superprint 4425 into a surge protected outlet This...

Page 8: ...your relay service Other features that make calling quick and easy are Auto answer answers calls while you are gone and plays back messages when you return or when you call from another TTY Call prog...

Page 9: ...INTRODUCTION 7 Overview of the Superprint 4425...

Page 10: ...8 INTRODUCTION...

Page 11: ...a power outage or while traveling The best way to use the Superprint 4425 is to plug in a telephone line This is called direct connect But if you cannot plug in a telephone line you can also make and...

Page 12: ...5 into any line other than a standard telephone line If you do you may damage your telephone system or the Superprint 4425 and you will void your warranty The picture above shows how to set up for dir...

Page 13: ...s on page 73 What kind of telephone line When the telephone line is directly connected to the Superprint 4425 you need a standard analog telephone line with either pulse or tone dialing If you plan to...

Page 14: ...For example to dial a telephone number you must hold down the key while you press the key When you use a function you can use the escape key to quit whatever you are doing and save changes About the...

Page 15: ...change clock option on the display then press the key to change the display to YES 3 Press the key The display shows the date and time with the month flashing 4 Press the or the key to set the month t...

Page 16: ...s or edits a memo page 50 6 Ctrl Hold down this key before pressing a function key turns on the relay voice announcer page 34 V Ctrl Superprint 4425 function keys This diagram shows the most important...

Page 17: ...the page numbers to find more information about each function Ctrl saves telephone numbers page 56 Bcksp Ctrl turns on the TTY Announcer page 33 Space Ctrl tells how to use functions page 19 H Ctrl cl...

Page 18: ...p 34 Announcer Turns on the TTY Announcer p 33 Interrupt Interrupts the other person s typing p 27 Time Displays prints the date and time p 12 Auto busy Redials a busy number up p 36 redial to 15 tim...

Page 19: ...t tones Auto ID will also begin sending tones whenever no one types for a few minutes during a conversation It continues until someone starts typing Turning off Auto ID You can turn off Auto ID by fol...

Page 20: ...The Superprint 4425 prints everything you type in lowercase small letters and everything the other person types in uppercase CAPITAL letters You can change this setting so that everything is printed i...

Page 21: ...P LOW CASE on the display 2 Press the key until you see PRINT DATE TIME ON on the display 3 Press the to change the setting to OFF 4 Press the key to save the new setting and leave options About the b...

Page 22: ...20 CALLING...

Page 23: ...w Turbo Code allows you to interrupt the other person while he or she is typing Making a call in direct connect p 22 Dialing tips p 23 Using the hangup key p 24 Answering a call in direct connect p 25...

Page 24: ...ss the dial key hold down the key and press the key 3 Type the telephone number you are calling Use the key to correct mistakes Press the key to dial the number 4 When you see an answer on the display...

Page 25: ...g the Superprint 4425 in an office The exact method of dialing will depend on your local telephone system Dialing a TTY call should be the same as dialing a voice call Use a comma to put in a one seco...

Page 26: ...ne connected to the telephone line along with your Superprint 4425 you can use the telephone to dial by following these steps 1 Dial the number on the telephone 2 Turn on the Superprint 4425 3 Press a...

Page 27: ...all in direct connect 1 The ring flasher flashes when the telephone rings 2 Turn on the Superprint 4425 You will see RING on the display 3 Type a greeting and wait for an answer 4 Turn off the Superpr...

Page 28: ...ure the telephone cord is on the left side 2 Turn on the Superprint 4425 If you are answering a call type a greeting If you are making a call go on to Step 3 3 Dial the number on the telephone 4 When...

Page 29: ...how the Turbo Code dot looks on the display Turning off Turbo Code You can switch to Baudot code at any time by pressing The Superprint 4425 will return to using either Turbo Code or Baudot code when...

Page 30: ...a few times Turning off Turbo Code interrupt You can turn off interrupt so that the other person cannot send an interrupt to you Turning off interrupt does not affect outgoing interrupts You can still...

Page 31: ...nversations to make room for new ones 1 Press the left arrow key hold down the key and press the key to move back in mem ory To move faster hold down the key and press the key 2 Press the right arrow...

Page 32: ...urself This erases all conversations but does not clear memos directory entries or auto answer messages Follow these steps to clear all conversations 1 Press the clear key You will see CLEAR CONVERSAT...

Page 33: ...ed calling features For the basics of making and answering calls see Chapter 2 Using the greeting memo p 32 Using the TTY Announcer p 33 Wait for response p 34 Using the relay voice announcer p 34 Sav...

Page 34: ...memo key You will see EDIT MEMO on the display 2 Type GREETING and press the key This tells the Superprint 4425 that you want to edit the memo named Greeting 3 Press the clear key You will see CLEAR...

Page 35: ...ng is expecting a voice call and may hang up if no one responds after they say hello 1 Dial a number see pages 22 23 and 26 for more information on dialing If you are using direct connect watch the si...

Page 36: ...ing Using the relay voice announcer The relay voice announcer is a recording that tells a hearing person you are answering with a TTY and that the call should go through a relay service When the signa...

Page 37: ...nd press the key 2 Press the key until you see the relay option on the display then press the to change the setting to YES 3 Press the key and type the relay service telephone number Use the key to co...

Page 38: ...reeting Press the key to stop auto busy redial Change to other TTY If you want to change TTYs in the middle of a conversation you can put the call on hold go to another TTY and tell the Superprint 442...

Page 39: ...r is busy press to reconnect with the first person You must have three way calling service from your telephone company to use this feature Note If someone calls you to set up a three way conversation...

Page 40: ...o which you are transferring the call 4 Press the key 5 Press the hangup key or turn off your Superprint 4425 to hang up when you see the last number you dialed appear on the display The exact steps y...

Page 41: ...o make sure you do not miss calls You must be using direct connect to turn on auto answer How auto answer works p 40 Turning on auto answer p 41 Turning off auto answer p 41 Interrupting auto answer p...

Page 42: ...answer memo If the caller leaves a TTY message the Superprint 4425 saves the message prints it if the printer is on and adds 1 to the number of messages The Superprint 4425 hangs up after 45 seconds o...

Page 43: ...to turn off auto answer If you see REVIEW MESSAGES Y N on the display when you press the key press the key to read your messages or press the key if you decide not to read them Interrupting auto answ...

Page 44: ...many messages you have received 1 Press the key to turn off auto answer 2 Press the key to read your messages Each message begins with 5 dashes and the date and time of the call Press the to pause Pre...

Page 45: ...4425 will ask again if you want to read messages the next time you turn off auto answer Changing the contents of the prepro grammed auto answer memo You can change what the pre programmed auto answer...

Page 46: ...s name when you read through the list of memos See the Memos chapter on pages 49 54 for more information about memos Auto answer options Setting the number of telephone rings You can set the Superprin...

Page 47: ...on the display 3 Press the to change the setting to OFF 4 Press the key to leave options Clearing auto answer messages Most of the time you will clear messages after you read them but you can also cl...

Page 48: ...D NO on the display 3 Press the to change the setting to YES 4 Press the key You will see 5 Type a password using up to 8 characters you cannot use or symbols The character is part of your password 6...

Page 49: ...ssage It sends END OF MESSAGES at the end 6 When your Superprint 4425 asks CLEAR MESSAGES Y N press the key to clear them Your Superprint 4425 sends MESSAGES CLEARED and hangs up to wait for the next...

Page 50: ...48 AUTO ANSWER...

Page 51: ...one The memo that you create when you save a conversation A memo that contains a message perhaps about an upcoming meeting that you want to send to several people There is no limit to the number of me...

Page 52: ...e key The display will ask for a memo name 2 Type a name and press the key Names can be up to 8 letters numbers or spaces The display shows the memo name with space to type the memo This example uses...

Page 53: ...ory The clear key erases the memo contents Sending a memo 1 Press the send memo key hold down the key and press the key 2 Press the until you see the name of the memo you want to send You can type the...

Page 54: ...e in memory The clear key clears the memo contents 4 Press the key when you finish Clearing a memo 1 Press the memo key You will see EDIT MEMO on the display 2 Press the until you see the memo name on...

Page 55: ...he memo Press any key to stop printing before the end of the memo If you move the cursor before you press the print key you will only print from the cursor position to the end of the memo Printing a l...

Page 56: ...o record a conversation 1 Press the save conversation key 2 Type a new memo name and press the key The display returns to the conversation You are now recording 3 To stop recording at any time press t...

Page 57: ...number much faster and easier There is no limit to the number of telephone numbers you can save as long as the total number of characters in all directory entries and memos is less than 9 500 Saving a...

Page 58: ...for telephone numbers and memos Backspace Ctrl 56 DIRECTORY 1 Press the directory key hold down the key and press the key 2 Type a name and press the key Names can be up to 8 letters numbers or spaces...

Page 59: ...ed a 9 or other number at the beginning to reach an outside line Use a comma to add a one second pause Use a 1 and an area code for long distance Use spaces parentheses and dashes to make numbers easi...

Page 60: ...e number 4 Press the key twice to leave the directory list Clearing a number 1 Press the directory key You will see DIR NAME on the display 2 Press the until you see the number you want to clear on th...

Page 61: ...y 4 Press the print key The entry is printed Printing a list of numbers in the directory 1 Press the directory key You will see DIR NAME on the display 2 Press the The display shows the first number i...

Page 62: ...60 DIRECTORY...

Page 63: ...e dialing p 63 Setting the number of auto answer rings p 63 Setting the out going auto answer memo p 64 Changing the auto answer password p 64 Changing the greeting memo p 65 Turning off printing of t...

Page 64: ...ey to save the setting and go to the next option Setting the display mode The display mode sets the direction in which text moves across the display When you turn on your Superprint 4425 the display m...

Page 65: ...ou see USING TONE DIAL on the display 3 Press the to change the setting to PULSE 4 Press the key to save the setting and leave options or press the key to save the setting and go to the next option Se...

Page 66: ...o use 5 Press the key to leave options or press the key to go to the next option Changing the auto answer password Follow these steps to change your password 1 Press the options key You will see PRINT...

Page 67: ...the setting 5 Press the key to leave options Turning off printing of the date and time Follow these steps to turn off printing of the date and time on conversations or auto answer messages 1 Press th...

Page 68: ...key twice at any time to leave options Saving a relay voice announcer number Follow these steps to add your relay service telephone number to the relay voice announcer message 1 Press the options key...

Page 69: ...ess the key to save the setting and go to the next option Turning off Auto ID Follow these steps to turn off Auto ID 1 Press the options key You will see PRINT UP LOW CASE on the display 2 Press the k...

Page 70: ...change the ASCII seek time 1 Press the options key You will see PRINT UP LOW CASE on the display 2 Press the key until you see ASCII SEEK TIME 3 on the display 3 Type a number to change the setting t...

Page 71: ...AUTO ANSW VOICE ON on the display 3 Press the to change the setting to OFF 4 Press the key to save the setting and leave options or press the key to save the setting and go to the next option Return E...

Page 72: ...70 OPTIONS...

Page 73: ...ading the trouble shooting section Besides the printer paper and battery compartments the Superprint 4425 has no other user serviceable parts Any repair work should be done by a qualified service pers...

Page 74: ...comes with the Superprint 4425 to order paper If you do not have a card contact your dealer or Ultratec the Ultratec address is on the inside front cover of this manual Turn the Superprint 4425 on and...

Page 75: ...low these steps to check the batteries 1 Unplug the AC adapter 2 Turn on the Superprint 4425 for 30 minutes You can still use it for calls during this time 3 The batteries are fine if the power light...

Page 76: ...n over the Superprint 4425 and follow these steps to change batteries 74 CARE REPAIR CAUTION The rechargeable batteries contain nickel and cadmium Do not burn or puncture them If you do they could rel...

Page 77: ...instead of words Press the If that does not help and you have a Turbo Code connection try changing from Turbo Code to Baudot code Hold down the and keys and press the key to change to Baudot code An i...

Page 78: ...lastic tab has been pulled out of the battery compartment and that you have plugged in the Superprint 4425 for at least 14 hours The batteries run down too soon You may not be regularly using your Sup...

Page 79: ...their original settings and clears all conversations auto answer messages memos and directory entries Follow these steps to reset the Superprint 4425 1 Press the left key the right key and the key all...

Page 80: ...original shipping carton or a similar sturdy box 2 Include a note that describes the problem The note will help the technicians find the problem 3 Insure the Superprint 4425 for shipment Ultratec or a...

Page 81: ...e Superprint 4425 To find out if your Superprint 4425 has ASCII code press the code key then press the If the display says CODE ASCII you have ASCII code Press the key Setting the Baudot code baud rat...

Page 82: ...baud Baudot Most Baudot TTYs use 45 50 to use only 50 baud Baudot TTYs purchased in Australia New Zealand or South Africa use 50 baud 5 Press the key You will see BAUDOT CODE ON on the display Both th...

Page 83: ...to the beginning of the next line The default is CR To connect your Superprint 4425 with a computer the other person should use 300 baud half duplex 8N1 parity and CR settings Turning on ASCII code a...

Page 84: ...ss the key to leave options Note Selecting zero will turn off ASCII code and your Superprint 4425 will not try to use it even if the other TTY is using ASCII code Making an ASCII call An ASCII convers...

Page 85: ...ses the ASCII connection the Superprint 4425 will display NO ASCII CONNECTION and change to Baudot code To return to ASCII code you must turn on ASCII yourself See Turning on ASCII code and changing o...

Page 86: ...the key so that it affects every key you press after that until you unlock it To lock the key or the key press the key twice To unlock press the key one more time For example to read conversation memo...

Page 87: ...m 67 dBSPL min Output 10 dbm Turbo Code 100 baud average 7 data bits ASCII Code optional 7N1 8N1 7E1 and 7O1 110 and 300 baud Answer and originate Full and half duplex Compatible with Bell 103 modems...

Page 88: ...e connected to the telephone line Excessive RENs on the line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0...

Page 89: ...chnical specifications were met It does not imply that Industry Canada approved the equipment NOTICE The Ringer Equivalence Number REN for this terminal equipment is 0 5B The REN assigned to each term...

Page 90: ...lephone jacks Advanced calling features 32k memory with 9500 characters for memos and telephone numbers Printer port to connect with your external printer Auto answer with remote message retrieval Uni...

Page 91: ...20 name dialing directory Compact Pocket sized personal TTY to carry in purse briefcase or backpack Portable 2 line 80 character LCD display 8k memory ASCII 32k memory option 7 10 hour rechargeable b...

Page 92: ...81 for Baudot code 80 Baudot code auto setting 80 baud rates 80 Calling Three way 37 Change to other TTY 36 Cleaning 4 Clear key 15 16 30 77 Clock 12 setting date and time of the 13 66 turning off pr...

Page 93: ...RECT CONNECT prompt 75 Options key 15 16 45 46 61 69 Originate setting for ASCII code 81 Paper replacing 72 type needed 72 Parity setting for ASCII code 81 Password see Auto answer password Phone see...

Page 94: ...dialing with a 24 26 jack 10 Telephone line connecting a 10 11 Three way calling 37 Time see Clock Time key 12 16 Toll saver setting 44 Tone dialing 11 63 Troubleshooting 75 77 TS see Toll saver setti...

Page 95: ......

Page 96: ...sation SKSK Type SKSK to end the conversation Q Some people prefer to type Q instead of a question mark because it saves time and is easier to type You can use punctuation marks such as commas and per...

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