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TROUBLESHOOTING
Installation Help: 888-269-7477
Problem with Power
Problem:
The display screen is blank.
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Press any of the buttons on the
CapTel
880i dialing pad to
confirm that the phone is not in “sleep” mode. The display
screen should light up.
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Confirm that the power adapter is plugged completely into the
socket on the back (top) edge of the
CapTel
880i phone and into
a working wall outlet or power strip/surge protector.
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If plugged into a power strip, confirm that the power strip is
turned “on”. If plugged into a wall outlet, check whether a wall
switch controls the outlet and, if so, make sure it is switched on.
NOTE:
Using an electrical outlet controlled by a wall switch is
not recommended.
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Confirm that you are using the power adapter provided with the
CapTel
880i (6 VDC @ 2 Amps).
Do not use
a different power
adapter than the one supplied with the
CapTel
880i as this may
damage the phone and will void the warranty.
Troubleshooting
