Ultratec CapTel 880i Setup Manual Download | Manualshive

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305-018602 10/15

Setup Guide

CapTel

®

880i

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Summary of Contents for CapTel 880i

Page 1: ...305 018602 10 15 Setup Guide CapTel 880i...

Page 2: ...ned operator transcribes everything your caller says into captions The captions are sent back over the Internet to your CapTel 880i phone for you to read in the display Because the CapTel 880i relies...

Page 3: ...880i You can also try the Troubleshooting suggestions at the end of this guide to help with any problems Important Information when Calling for Help The following information may help CapTel Customer...

Page 4: ...ersonal Greeting Message Optional 22 Troubleshooting 24 2 TABLE OF CONTENTS Installation Help 888 269 7477 T A B L E O F C O N T E N T S What is in the box Your CapTel 880i includes the following part...

Page 5: ...aptions A high speed Internet connection is required Dial up Internet service will not work In home settings that do not have a wireless network you may need a router or switch to connect more than on...

Page 6: ...another see page 10 for more installation tips Choose a location where There is a telephone jack an electrical outlet and an Internet jack Ethernet all located nearby The surface it will be set on or...

Page 7: ...e Wall Outlet Line 1 Ethernet LNK ACT Power Telephone Line Plug one end of the telephone cord into the telephone jack labeled Line 1 Located on the back top edge of the CapTel 880i Be sure to use the...

Page 8: ...you plug in the power your CapTel phone will automatically check that everything is connected and working properly You can follow along on the CapTel display screen which will tell you what is happen...

Page 9: ...in whichever language you select 1 When the CapTel screen lights up select which language you would like Press the UP arrow or DOWN arrow until the language you want is highlighted 2 Press the YES but...

Page 10: ...Ethernet located on the back top edge of the CapTel 880i Be sure to use the Ethernet cable that came with your new CapTel 880i phone 2 Connect the other end of the Ethernet cable into the jack you use...

Page 11: ...t what router or switch will work with your modem The router should support DHCP Connect the router to your DSL Cable Modem Then connect the CapTel 880i to the router or switch using the Ethernet cabl...

Page 12: ...tlets Located in Separate Rooms If your Internet connection is located in a different room from where you plan to use your CapTel phone choose one of the following examples that best matches your sett...

Page 13: ...e protector extension cord or GFI type outlet They must be connected directly into the electrical wall outlet Example 2 Use Powerline Network Adapters Powerline Network Adapters sold separately are av...

Page 14: ...t into a wall outlet similar to how an electrical outlet or a telephone outlet would work For approximately the same cost as buying Powerline Network Adapters your telephone company or Internet Servic...

Page 15: ...long Ethernet cable longer than the standard Ethernet cable that came with your CapTel telephone to bridge the distance between your phone location and your Ethernet jack Extra long Ethernet cables s...

Page 16: ...Internet using the WiFi network You do not need to plug in an Ethernet cable To set up your CapTel for WiFi use you will need to know the name of your wireless network also called the SSID as well as...

Page 17: ...n to select NOTE CapTel may detect wireless networks in your location that you do not recognize such as a wireless network from a neighbor or nearby office Be sure to select the SSID that matches your...

Page 18: ...ending on the type of security on your wireless network you may not be asked to enter a password 5 After you have entered the password press the YES button to accept CapTel will save your network sett...

Page 19: ...ss the UP arrow key to set shift lock to capital letters then press the number 7 key three times until you see R on the display screen 3 Use the UP DOWN buttons to highlight the type of Network Securi...

Page 20: ...checks to make sure that you have the most current software version If needed your phone will automatically update its software over the Internet connection Watch the display screen to follow the prog...

Page 21: ...use Example To set the time for 11 30 press the 1 key twice then press the 3 key followed by the 0 key Note When you enter the date setting only the last two numbers in the year can be changed 3 When...

Page 22: ...mer Service Follow the directions on the screen to register Register online at www CapTel com register Or press the blue Customer Service button to reach an Installation Help Specialist Once you ve re...

Page 23: ...he Terms Conditions are accepted To review the Terms Conditions wording again press the CAPTIONS button The Terms Conditions information will appear again and you will have another opportunity to acce...

Page 24: ...ke your call Please leave a message after the tone To record a personal greeting message 1 Press the YES button to see Options 2 Press the DOWN button to highlight Answering Machine Press YES to selec...

Page 25: ...f you d like to re record your greeting press the NO key to begin recording again 7 When you are satisfied with your new greeting hang up the telephone handset CapTel will send out your personal greet...

Page 26: ...nto a working wall outlet or power strip surge protector n If plugged into a power strip confirm that the power strip is turned on If plugged into a wall outlet check whether a wall switch controls th...

Page 27: ...lugged into the CapTel 880i and into your telephone wall outlet or into your telephone service adapter modem if necessary n Lift the CapTel handset and listen for a dial tone The Signal Meter on the d...

Page 28: ...uter support DHCP Check the specifications in the instruction manual that came with your router If your router only supports static IP addresses contact Customer Service for assistance Your Internet s...

Page 29: ...Wait a minute then turn on the modem make sure it s fully reset with lights going steady This may take up to five minutes to fully reset Next turn on the router making sure it is fully reset Then plu...

Page 30: ...k Manually and press the YES button to select Then follow the instructions on page 16 to enter your network name and password if needed Problem CapTel display says A Network Error Has Occurred n Press...

Page 31: ...e dialing keypad using the guidelines on page 15 When you are finished entering the password double check that everything is spelled correctly and that upper lower case letters are listed properly Pre...

Page 32: ...ur phone may be too far away from the wireless router to establish a reliable connection Try moving your CapTel phone to a location closer to your wireless router Then repeat this process to check the...

Page 33: ...Installation Help 888 269 7477 NOTES 31 N O T E S...

Page 34: ...32 NOTES Installation Help 888 269 7477 N O T E S...

Page 35: ...ence Drive Madison WI 53711 888 269 7477 V TTY 866 670 9134 Spanish CapTel Customer Service Email CapTel CapTel com Fax 608 204 6167 Web www CapTel com 2012 2015 Ultratec Inc All rights reserved Ultra...

Page 36: ...CapTel 880i Installation Help Line 888 269 7477...

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