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Ubiquiti Networks, Inc.

Chapter 1:  Product Overview

UniFi Enterprise WiFi System User Guide

Chapter 1:  
Product Overview

Thank you for purchasing the Ubiquiti UniFi Enterprise 
WiFi System.  The UniFi Enterprise WiFi System includes 
the UniFi Controller software that allows you to manage 
your wireless network using your Web browser.
The UniFi Enterprise WiFi System also includes the 
necessary hardware for mounting the unit on a wall or a 
ceiling. The UniFi Enterprise WiFi System supports Passive 
PoE which works with the included PoE adapter. If you 
want to power the UniFi AP from an 802.3af compliant 
switch, Ubiquiti Networks offers the optional Instant 
802.3af Adapter to instantly transform any PoE device into 
a fully 48V 802.3af compliant product. Product details are 
available on our website at http://ubnt.com/8023af

Package Contents

Wall Mount

UniFi Enterprise AP

Wall-Mount Bracket

Ceiling-Mount Plate

UniFi Controller 

CD with User Guide

Quick Start Guide

24v PoE 

Adapter

Power Cord

M3X30 Flat Head 

Screw (Qty. 3)

M3 Nut with Tooth 

Washer (Qty. 3)

M2.9x20 Self Tapping 

Screw (Qty. 3)

M3x20 Screw 

Anchor (Qty. 3)

System Requirements

•  Microsoft Windows XP, Windows Vista, Windows 7, or 

Mac OS X

•  Java Runtime Environment 1.6 (or above)
•  Web Browser: Mozilla Firefox, Google Chrome, or 

Microsoft Internet Explorer 8 (or above)

Network Topology Requirements

•  A DHCP-enabled network (for AP to obtain an IP as well 

as for the wireless clients after the deployment)

•  Access point(s) and the management station computer 

connected to the same layer-2 network.

Switch

Computer to be used as 

Management Station

Enterprise AP

Enterprise AP

Enterprise AP

Sample Network Diagram

Summary of Contents for UniFi

Page 1: ...Enterprise WiFi System...

Page 2: ...Requirements 1 Front 2 Back 2 Chapter 2 Installation 3 Hardware Installation 3 Software Installation 5 Chapter 3 Using the UniFi Controller Software 7 Map 7 Statistics 9 Access Points 9 Users 10 Guest...

Page 3: ...48V 802 3af compliant product Product details are available on our website at http ubnt com 8023af Package Contents Wall Mount UniFi Enterprise AP Wall Mount Bracket Ceiling Mount Plate UniFi Controll...

Page 4: ...ashing Green This is used to locate an AP When you click on Locate in the UniFi Controller software the AP will blink It will also display the location of the AP on the map Steady Green Indicates the...

Page 5: ...your ceiling perform the ceiling mount installation steps before connecting the Ethernet cable to the PoE Adapter Below is an overview of the Power over Ethernet connections Power Connection Diagram...

Page 6: ...iling mount plate This will be used for the Ethernet cabling 5 Secure the wall mount bracket and ceiling mount plate to the ceiling tile using the 3 flathead screws and 3 nuts with tooth washers 6 Fee...

Page 7: ...nstructions to install the software 3 Go to Go Applications and double click the UniFi icon Proceed to Configuring the UniFi Controller Software on page 6 PC Users 1 Launch UniFi installer exe 2 Click...

Page 8: ...b Enter a passphrase to be used for your primary network c To enable guest access select Enable Guest Access and enter a guest network name in the Guest SSID field d Click Next 5 Enter an admin name a...

Page 9: ...and password in the appropriate fields and click Login Map The UniFi Controller software allows you to upload map images of your location s for a visual representation of your wireless network When y...

Page 10: ...cluding the MAC address model version IP address uptime connected users and connected guests Click Radio to display the channel used transmit power and packet information Users Displays the hostname o...

Page 11: ...d out Setting the Map Scale 1 Click the Set Map Scale button 2 Click and hold to draw a line in the area that you want to use to set the scale of the map If you need to redraw the line just click and...

Page 12: ...ess Point Displays the hostname or alias of the Access Point You can click on the name to get additional details on the Access Point Signal Displays the signal strength from the AP to the client Up Di...

Page 13: ...ed to press enter Clicking on an Event Device Link The event messages have clickable links in brackets underlined in gray text for access points and users guests Details vary based on the selection AP...

Page 14: ...packets received that needed to be resent and the percentage of packets that were dropped Users Displays the number of users connected to the primary network Guests Displays the number of users conne...

Page 15: ...Click this to block a specific user from accessing the Access Point This will add the client to the Blocked Device list Reconnect Click this button to reconnect a specific user to the Access Point Con...

Page 16: ...er is connected to Connected AP Displays the MAC address or name of the Access Point the user is connected to Channel Displays the channel being used for wireless communication Signal Displays the sig...

Page 17: ...played on the screen Adopt Click this button to adopt an access point that is waiting for adoption Archive Archive the selected alert message Settings System System related settings Guest Control Gues...

Page 18: ...that you specify here after accepting the terms of use Be sure to specify the URL with http in front of the web address Example http www ubnt com Access Control Restricted Subnets Enter in any subnets...

Page 19: ...port number Hide SSID Select this option if you don t want the SSID to be broadcast Priority Defines the traffic priority low medium or high Be sure to click Apply to save any changes that you have ma...

Page 20: ...ter included Maximum Power Consumption 4W Max TX Power 23 dBm BSSID Up to four per radio Power Save Supported Wireless Security WEP WPA PSK WPA TKIP WPA2 AES 802 11i Certifications CE FCC IC Mounting...

Page 21: ...eight prepaid No Products will be accepted for replacement or repair without obtaining a Return Materials Authorization RMA number from UBIQUITI NETWORKS Products returned without an RMA number will n...

Page 22: ...oftware hardware compatibility or field issues as quickly as possible We strive to respond to support inquiries within a 24 hour period Email support ubnt com Phone 408 942 1153 9 a m 5 p m PST Skype...

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