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Ubiquiti Networks, Inc.

Chapter 3: Using the UniFi Controller Software 

UniFi Enterprise WiFi System User Guide

Show: 

You can select to show labels or details and 

wireless coverage on the map. The following are the 
options available: 
• 

Labels 

Displays the name of the Access Point.

• 

Details 

Displays the Access Point name, MAC address, 

transmit/receive channel, number of users connected, 
and number of guests connected.

• 

Coverage 

Displays a visual representation of the range 

covered by the Access Point.

Map:  

If multiple maps have been uploaded, you can 

select which map you want to view using this option. 

Configure Maps 

Use this option to add maps or edit the 

current map(s).

Set Map Scale 

Use this option to define the scale of the 

map. You will draw a line and define the distance that the 
line represents. 

Zoom Slider 

Use to zoom the map detail in and out. 

 

Setting the Map Scale

1.  Click the Set Map Scale button.
2.  Click and hold to draw a line in the area that you want 

to use to set the scale of the map. If you need to redraw 
the line, just click and hold again to draw a new line. 
Once you’re happy with the line, click Next.

3.  Enter the distance that the line represents in the 

Distance: field.  The distance is specified in meters by 
default but you can switch to feet using the drop-down 
selection menu on the right. Click Next

Statistics

The Statistics tab provides a visual representation of the 
network traffic connected to your managed APs. Charts 
representing the number of clients and network traffic are 
displayed. An hour by hour chart of the usage over the last 
24 hours is also displayed on this screen.

Access Points

The Access Points tab displays a list of managed Access 
Points with their name, IP address, status, number of 
clients connected, download/upload statistics, and their 
transmit/receive channel.

Search 

Allows you to search the tables for any 

information that is displayed.

Summary of Contents for UniFi

Page 1: ...Enterprise WiFi System...

Page 2: ...Requirements 1 Front 2 Back 2 Chapter 2 Installation 3 Hardware Installation 3 Software Installation 5 Chapter 3 Using the UniFi Controller Software 7 Map 7 Statistics 9 Access Points 9 Users 10 Guest...

Page 3: ...48V 802 3af compliant product Product details are available on our website at http ubnt com 8023af Package Contents Wall Mount UniFi Enterprise AP Wall Mount Bracket Ceiling Mount Plate UniFi Controll...

Page 4: ...ashing Green This is used to locate an AP When you click on Locate in the UniFi Controller software the AP will blink It will also display the location of the AP on the map Steady Green Indicates the...

Page 5: ...your ceiling perform the ceiling mount installation steps before connecting the Ethernet cable to the PoE Adapter Below is an overview of the Power over Ethernet connections Power Connection Diagram...

Page 6: ...iling mount plate This will be used for the Ethernet cabling 5 Secure the wall mount bracket and ceiling mount plate to the ceiling tile using the 3 flathead screws and 3 nuts with tooth washers 6 Fee...

Page 7: ...nstructions to install the software 3 Go to Go Applications and double click the UniFi icon Proceed to Configuring the UniFi Controller Software on page 6 PC Users 1 Launch UniFi installer exe 2 Click...

Page 8: ...b Enter a passphrase to be used for your primary network c To enable guest access select Enable Guest Access and enter a guest network name in the Guest SSID field d Click Next 5 Enter an admin name a...

Page 9: ...and password in the appropriate fields and click Login Map The UniFi Controller software allows you to upload map images of your location s for a visual representation of your wireless network When y...

Page 10: ...cluding the MAC address model version IP address uptime connected users and connected guests Click Radio to display the channel used transmit power and packet information Users Displays the hostname o...

Page 11: ...d out Setting the Map Scale 1 Click the Set Map Scale button 2 Click and hold to draw a line in the area that you want to use to set the scale of the map If you need to redraw the line just click and...

Page 12: ...ess Point Displays the hostname or alias of the Access Point You can click on the name to get additional details on the Access Point Signal Displays the signal strength from the AP to the client Up Di...

Page 13: ...ed to press enter Clicking on an Event Device Link The event messages have clickable links in brackets underlined in gray text for access points and users guests Details vary based on the selection AP...

Page 14: ...packets received that needed to be resent and the percentage of packets that were dropped Users Displays the number of users connected to the primary network Guests Displays the number of users conne...

Page 15: ...Click this to block a specific user from accessing the Access Point This will add the client to the Blocked Device list Reconnect Click this button to reconnect a specific user to the Access Point Con...

Page 16: ...er is connected to Connected AP Displays the MAC address or name of the Access Point the user is connected to Channel Displays the channel being used for wireless communication Signal Displays the sig...

Page 17: ...played on the screen Adopt Click this button to adopt an access point that is waiting for adoption Archive Archive the selected alert message Settings System System related settings Guest Control Gues...

Page 18: ...that you specify here after accepting the terms of use Be sure to specify the URL with http in front of the web address Example http www ubnt com Access Control Restricted Subnets Enter in any subnets...

Page 19: ...port number Hide SSID Select this option if you don t want the SSID to be broadcast Priority Defines the traffic priority low medium or high Be sure to click Apply to save any changes that you have ma...

Page 20: ...ter included Maximum Power Consumption 4W Max TX Power 23 dBm BSSID Up to four per radio Power Save Supported Wireless Security WEP WPA PSK WPA TKIP WPA2 AES 802 11i Certifications CE FCC IC Mounting...

Page 21: ...eight prepaid No Products will be accepted for replacement or repair without obtaining a Return Materials Authorization RMA number from UBIQUITI NETWORKS Products returned without an RMA number will n...

Page 22: ...oftware hardware compatibility or field issues as quickly as possible We strive to respond to support inquiries within a 24 hour period Email support ubnt com Phone 408 942 1153 9 a m 5 p m PST Skype...

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