PAGE 8 OF 8
1214 IH-2289
trOuBleshOOting
OPERATING ISSUE
CAUSES
RECOMMENDATIONS
Unit will not turn on.
Power cord not plugged in or properly connected.
Power outlet not supplying electricity.
Battery discharged.
Other failure.
Check power cord connections. Make sure power
cord is properly plugged into the power outlet.
Check power source.
Replace batteries.
Service required.
Cannot zero the scale, or will not
zero when turned on.
Load on scale exceeds allowable limits.
Load on scale is not stable.
Load cell damage.
Remove load on scale.
Wait for load to become stable.
Service required.
Unable to calibrate.
Lock Calibration Menu set to On.
LFT menu set to On.
Incorrect value for calibration mass.
Set Lock Calibration Menu to Off.
Set LFT Menu to Off.
Use correct calibration mass.
Cannot display weight in
desired weighing unit.
Unit not set to On.
Enable units in the Units Menu.
Cannot change menu settings.
Menu has been locked.
Set selected menu to Off in the Lock Menu.
Lockout Switch on the circuit board may need to
be set to the Off position.
Error 8.1
Weight reading exceeds Power On Zero limit.
Remove load from scale. Recalibrate scale.
Error 8.2
Weight reading below Power On Zero limit.
Add load to scale. Recalibrate scale.
Error 8.3
Weight reading exceeds Overload limit.
Reduce load on scale.
Error 8.4
Weight reading below Underload limit.
Add load to scale. Recalibrate scale.
Error 8.6
Weight exceeds six digits. Display overflow.
Reduce load on scale.
Error 9.5
Calibration data not present.
Calibrate scale.
Battery Symbol Flashing
Batteries are discharged.
Replace batteries.
CAL E
Calibration value outside allowable limits.
Use correct calibration weight.
NO.SW
Attempting to exit the menu with the LFT setting ON
and the security switch OFF.
Refer to Settings in Legal for Trade section, page 7.
Set the security switch to the ON position.
REF. WT Err
Reference Weight too small. The weight on the
platform is too small to define a valid reference
weight.
Use a greater weight for sample.
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CHICAGO • ATLANTA • DALLAS • LOS ANGELES • MINNEAPOLIS • NYC/PHILA • SEATTLE • MEXICO • CANADA
1-800-295-5510
uline.com
If the troubleshooting section does not resolve your problem, contact ULINE Customer Service at 1-800-295-5510.
maintenanCe
CautiOn! Disconnect the unit from the power
supply before cleaning.
CLEANING
• The housing may be cleaned with a cloth
dampened with a mild detergent if necessary.
• Do not use solvents, chemicals, alcohol, ammonia
or abrasives to clean the housing or control panel.
