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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • 

SERVICE

 

 Troubleshooting - Extended 1

 

USER GUIDE

 

u-line.com

 

Troubleshooting - Extended

 

 

CAUTION

 

Never attempt to repair or perform maintenance 

on the unit until the main electrical power has 
been disconnected from the unit.

 

SPECIFIC ERRORS AND ISSUES 

The technically advanced diagnostic capabilities of the 

electronic controls utilized on the 1200 and 2200 
series units allows for easy and thorough 
troubleshooting.

 

Navigation of the control is the key and is explained in 

the  CONTROL  OPERATION  section  of  the  manual, 
along  with  control  button  layout,  control  function 
descriptions, a service mode menu and service menu 
selection explanations.

 

Verification 

of 

temperature 

and 

thermistor 

performance  can  be  identified  by  directly  viewing 
thermistor readings in the service mode.

 

Component  failure  issues  can  be  identified  through 

service  mode  menu  #19,  “Component  Testing.” 

Individual components can be switched on and off to 
check for both proper function of a specific component 
and also delivery of supply voltage to the components 
through  the  relays  and  DC  outputs  located  on  the 
relay/power board.

 

Included in this section are some diagnostic tips and 

of course, if additional help is required please contact 
the  U-

Line  Corp,  “Customer  Care  Facility”  at 

+1.800.779.2547 for assistance.

 

NORMAL OPERATING SOUNDS 

All models incorporate rigid foam insulated cabinets to 

provide high thermal efficiency and maximum sound 
reduction for its internal working components. Despite 
this  technology,  your  model  may  make  sounds  that 
are unfamiliar. 

 

Normal  operating  sounds  may  be  more  noticeable 

because of the unit’s environment. Hard surfaces such 

as  cabinets,  wood,  vinyl  or  tiled  floors  and  paneled 
walls  have  a  tendency  to  reflect  normal  appliance 
operating noises.

 

Listed below are common refrigeration components 

with a brief description of the normal operating 
sounds they make. NOTE: Your product may not 
contain all the components listed.

 

 

Compressor: The compressor makes a hum or 
pulsing sound that may be heard when it operates. 

 

 

Evaporator: Refrigerant flowing through an 
evaporator may sound like boiling liquid. 

 

 

Condenser Fan: Air moving through a condenser 
may be heard.

 

 

Automatic Defrost Drain Pan: Water may be heard 
dripping or running into the drain pan when the 
unit is in the defrost cycle.

 

Solenoid Valves: An occasional clicking sound may be 

heard as solenoid valves are operated.

 

TROUBLESHOOTING GUIDE 

Concern

 

Potential Causes

 

Suggested Remedy

 

Not Cooling

 

Compressor overheating

 

Verify proper air flow through condenser. Is condenser clean?

 

Confirm condenser fan operation.

 

Confirm proper compressor operating voltage. Use #19, 
Component Testing in Service Mode.

 

Compressor not operating

 

Confirm proper compressor operating voltage. Use #19, 
Component Testing in Service Mode.

 

 

Summary of Contents for 1224RF

Page 1: ...OPERATING INSTRUCTIONS MAINTENANCE SERVICE 1000 Series 1224RF 24 Refrigerator Freezer SAFETY INSTALLATION INTEGRATION OPERATING INSTRUCTIONS MAINTENANCE SERVICE Contents Intro Safety Safety and Warni...

Page 2: ...uctions First Use Control Operation Sabbath Mode Airflow and Product Loading Interior Shelves Maintenance Cleaning Cleaning Condenser Extended Non Use WELCOME TO U LINE Congratulations on your U Line...

Page 3: ...DAMAGE INJURY CONCERNS In the unlikely event property damage or personal injury is suspected related to a U Line product please take the following steps 1 U Line Customer Care must be contacted immedi...

Page 4: ...hout this guide are safety items labeled with a Danger Warning or Caution based on the risk type DANGER Danger means that failure to follow this safety statement will result in severe personal injury...

Page 5: ...ren may not easily climb inside If the unit is being removed from service for disposal check and obey all federal state and local regulations regarding the disposal and recycling of refrigeration appl...

Page 6: ...ambient temperatures may reduce the unit s ability to reach low temperatures and or reduce ice production on applicable models For best performance keep the unit out of direct sunlight and away from h...

Page 7: ...extension cord to connect power to the unit Always keep your working area dry NOTICE Electrical installation must observe all state and local codes This unit requires connection to a grounded three p...

Page 8: ...been designed for either freestanding or built in installation When built in your unit does not require additional air space for top sides or rear However the front grille must NOT be obstructed and...

Page 9: ...SAFETY INSTALLATION INTEGRATION OPERATING INSTRUCTIONS MAINTENANCE SERVICE USER GUIDE u line com Product Dimensions...

Page 10: ...rical receptacles placed according to each unit s electrical specifications requirements Side by Side Installation with Bracket 1 Slide both units out so screws on top of units are easily accessible 2...

Page 11: ...h four screw 1215 models only have three screws but same screws are used in both applications unit with two screws removed in step 2 using a T 25 Torx driver Tighten screws fully 4 Gently push unit in...

Page 12: ...adjust the rear legs to achieve a total unit rear height of 1 8 3 mm less than the opening s rear height Shorten the unit height in the front by adjusting the front legs This allows the unit to be ge...

Page 13: ...rille When using the unit the grille plinth strip base fascia must be installed WARNING DO NOT touch the condenser fins The condenser fins are SHARP and can be easily damaged Removing the grille 1 Dis...

Page 14: ...alled adjacent to cabinets Stainless Steel and black and white models require 2 1 8 54 mm door clearance to accommodate the handle if installed next to a wall Integrated models require 1 4 6 mm cleara...

Page 15: ...nditions It is not designed for excessive force Do not use the door to move the unit in out of the cutout during installation If your unit is already undercounter it might need to be moved out forward...

Page 16: ...ALIGN AND ADJUST THE DOOR Remove grille Remove the grille see GRILLE PLINTH INSTALLATION section of this guide 1 Loosen do not remove top and bottom hinge screws 2 Align door squarely with cabinet 3 M...

Page 17: ...epare door for reinstallation 1 Remove gasket This will reveal mounting holes for the magnet assembly 2 Remove plunger bracket from door with T 10 TORX driver Be sure to only remove the two screws hol...

Page 18: ...ly used when unit is not installed in surrounding cabinetry To install the kit 1 Remove grille see GRILLE PLINTH INSTALLATION section 2 Place shell accessory over front and back of cabinet base aligni...

Page 19: ...SAFETY INSTALLATION INTEGRATION OPERATING INSTRUCTIONS MAINTENANCE SERVICE USER GUIDE u line com Free Standing Kit 1...

Page 20: ...the unit to run overnight before loading with product As warm air rises the temperature inside the unit tends to be slightly warmer at the top and slightly cooler at the bottom When plugged in the uni...

Page 21: ...ne and beverage centers only Adjust refrigerator set point Press and release When the F or C in the display is flashing press to adjust the set point temperature View temperature in unit Press togethe...

Page 22: ...a full list of Star K certified U Line units at www star k org To enable Sabbath Mode 1 Press 4 and hold for ten seconds and release the F C symbol will flash briefly at the end of the ten second peri...

Page 23: ...SAFETY INSTALLATION INTEGRATION OPERATING INSTRUCTIONS MAINTENANCE SERVICE USER GUIDE u line com Sabbath Mode 1...

Page 24: ...s highest efficiency Do not block the front grille or the unit will not perform as expected Do not install the unit behind a door When loading your unit leave space between the evaporator and product...

Page 25: ...m unit by pulling out 3 Insert the shelves as follows 1 To move to a different position in the unit insert shelf at an angle approximately 15 20 over the rib in the side of the unit where you want to...

Page 26: ...clean it quickly with Bon Ami or Barkeepers Friend Cleanser and a nonabrasive cloth Always clean with the grain Always finish with Claire Stainless Steel Polish and Cleaner or comparable product to pr...

Page 27: ...E The drain pan was not designed to capture the water created when manually defrosting To prevent water from overflowing the drain pan place towels or other absorbent materials over the interior drain...

Page 28: ...power to the unit before cleaning the condenser WARNING DO NOT touch the condenser fins The condenser fins are SHARP and can be easily damaged NOTICE DO NOT use any type of cleaner on the condenser u...

Page 29: ...llow ice to thaw naturally 4 Clean and dry the interior of the unit Ensure all water has been removed from the unit 5 The door must remain open to prevent formation of mold and mildew Open door a mini...

Page 30: ...noises Listed below are common refrigeration components with a brief description of the normal operating sounds they make NOTE Your product may not contain all the components listed Compressor The com...

Page 31: ...set point Ensure unit is not located in excessive ambient temperatures or in direct sunlight Ensure the door is closing and sealing properly Ensure the interior light has not remained on too long Ensu...

Page 32: ...product with U Line within two months from the date of purchase at u line com providing proof of purchase Five Year Sealed System Limited Warranty For five years from the date of original purchase U L...

Page 33: ...residential or designated marine use only The warranties apply to units operated outside only if designed for outdoor use by model and serial number Replacement water filters light bulbs and other co...

Page 34: ...SAFETY INSTALLATION INTEGRATION OPERATING INSTRUCTIONS MAINTENANCE SERVICE USER GUIDE u line com Wire Diagram 1...

Page 35: ...part the servicer is authorized to replace the part in question The part that caused the damage must be returned to U Line in its entirety The part must be clearly labeled with the serial number of th...

Page 36: ...n year The number between the dashes 12 represents the production month In most cases warranty status can be verified by the production date information within the serial number Alternatively a Proof...

Page 37: ...SAFETY INSTALLATION INTEGRATION OPERATING INSTRUCTIONS MAINTENANCE SERVICE USER GUIDE u line com Warranty Claims 1...

Page 38: ......

Page 39: ...pped at no charge after U Line confirms warranty status Please provide the model serial number part number and part description Some parts will require color or voltage information If U Line requires...

Page 40: ...up Lower than normal Complete Restriction In deep vacuum Room temperature cool Room temperature cool Room temperature cool Room temperature cool No refrigeration Lower than normal No Gas 0 PSIG to 25...

Page 41: ...ndings are not shorted check the S and R to ground EMU45HSC Refrigerant R134a Voltage 115 VAC Frequency 60 Hz Run Cap 12 F 160 VAC Start Winding 56 Ohm at 77 F Run Winding 6 7 Ohm at 77 F LRA 6 5 A FL...

Page 42: ......

Page 43: ...1 800 779 2547 for assistance NORMAL OPERATING SOUNDS All models incorporate rigid foam insulated cabinets to provide high thermal efficiency and maximum sound reduction for its internal working comp...

Page 44: ...heck Display unplugged Verify that both ends of the display wiring are firmly connected Display wiring broken or damaged Perform continuity test of wiring and replace as needed Internal Lights Not Wor...

Page 45: ...d out as being faulty but the unit continues to have operating issues it is most likely due to a configuration error Configuration errors can be cleared by restoring the unit to its factory default se...

Page 46: ...SAFETY INSTALLATION INTEGRATION OPERATING INSTRUCTIONS MAINTENANCE SERVICE Troubleshooting Extended 4 USER GUIDE u line com Switch Closed Magnet Away From Switch Door Open Switch Open...

Page 47: ...temperature Navigates through service menu LED activated with button activation 3 Down Button Decreases temperature Navigates through service menu LED activated with button activation 4 Light Button A...

Page 48: ...is would cause the cabinet to push itself 3 cooler To view pure thermistor readings you must go into the service menu and choose the correct option To view the thermistor temperature push and release...

Page 49: ...THERMISTOR 3 ZONE FREEZER This shows the pure thermistor reading with no offsets taken into account 4 Does not apply to this model 5 THERMISTOR 1 ZONE OFFSET DO NOT MAKE AN ADJUSTMENT TO THIS WITHOUT...

Page 50: ...minutes 19 INDIVIDUAL COMPONENT TOGGLE Display Relay Output 0 Exit 2 Relay 2 3 Relay 3 4 Relay 4 5 Relay 5 6 Relay 6 7 Relay 7 8 DC Output 1 9 DC Output 2 10 DC Output 3 11 DC Output 4 12 DC Output 5...

Page 51: ...D 10 2224RGL 01 2260RDC 51 1224WC 15 2224WC 03 2260WC 53 CLR1215 18 2224ZWC 59 2260ZWC 58 CO1224F 19 ADA24R 17 PROGRAMMING THE UNIT TO CORRECT MODEL NUMBER 1 Disconnect the unit from power source 2 Pu...

Page 52: ...SAFETY INSTALLATION INTEGRATION OPERATING INSTRUCTIONS MAINTENANCE SERVICE USER GUIDE u line com...

Page 53: ...SAFETY INSTALLATION INTEGRATION OPERATING INSTRUCTIONS MAINTENANCE SERVICE USER GUIDE u line com...

Page 54: ...SAFETY INSTALLATION INTEGRATION OPERATING INSTRUCTIONS MAINTENANCE SERVICE USER GUIDE u line com...

Page 55: ...encounter a dirty thermistor connection you should replace the thermistor and the thermistor harness Thermistor error information can be found in the Control Operations Service section This unit has...

Page 56: ...5 2224 2260 WC ZWC 12 45 45 7 1215 1224 2218 2245 2224 2260 R RSOD RDC BEV DC DWR RGL 12 45 42 6 CO29 F 12 18 n a CO1224 F 12 18 45 7 1224FZR Freezer Mode 6 45 42 6 1224FZR Refrigerator Mode 12 45 42...

Page 57: ...aporator REPLACING EVAPORATOR FAN MOTOR 1 Disconnect unit from power source 2 Remove two screws from fan cover 3 Remove two screws holding fan bracket to liner 4 Unplug fan connection 5 Remove two nut...

Page 58: ...SAFETY INSTALLATION INTEGRATION OPERATING INSTRUCTIONS MAINTENANCE SERVICE USER GUIDE u line com Remove Fan and Cover 1...

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