TYAN FS65-B5521, Service Engineer'S Manual

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Appendix III: Technical Support
If a problem arises with your system, you should first turn to your dealer for direct
support. Your system has most likely been configured or designed by them and they
should have the best idea of what hardware and software your system contains.
Hence, they should be of the most assistance for you. Furthermore, if you purchased
your system from a dealer near you, take the system to them directly to have it
serviced instead of attempting to do so yourself (which can have expensive
consequence).
If these options are not available for you then MiTAC International Corporation can
help. Besides designing innovative and quality products for over a decade, MiTAC
has continuously offered customers service beyond their expectations. TYAN’s
website (http://www.tyan.com) provides easy-to-access resources such as in-depth
Linux Online Support sections with downloadable Linux drivers and comprehensive
compatibility reports for chassis, memory and much more. With all these convenient
resources just a few keystrokes away, users can easily find their latest software and
operating system components to keep their systems running as powerful and
productive as possible. MiTAC also ranks high for its commitment to fast and friendly
customer support through email. By offering plenty of options for users, MiTAC
serves multiple market segments with the industry’s most competitive services to
support them.
Please feel free to contact us directly for this service at tech-support@tyan.com
Help Resources:
1. See the beep codes section of this manual.
2. See the TYAN’s website for FAQ’s, bulletins, driver updates, and other
information:
http://www.tyan.com
3. Contact your dealer for help before calling TYAN.