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The manufacturer warrants that your new Electric heater is free from manufacturing and 

material defects for a period of one year from date of purchase, subject to the following 

conditions and limitations.   

1.  Install and operate this Electric heater in accordance with the installation and

     operating instructions furnished with the product at all times. Any unauthorized repair,

     alteration, willful abuse, accident, or misuse of the product shall nullify this warranty. 

2.  This warranty is non-transferable, and is made to the original owner, provided that

     the purchase was made through an authorized supplier of the product.

3.  The warranty is limited to the repair or replacement of part(s) found to be defective in

     material or workmanship, provided that such part(s) have been subjected to normal

     conditions of use and service, after said defect is confirmed by the manufacturer’s

     inspection.

4.  The manufacturer may, at its discretion, fully discharge all obligations with respect to

     this warranty by refunding the wholesale price of the defective part(s).

5.  Any installation, labor, construction, transportation, or other related costs/expenses

     arising from defective part(s), repair, replacement, or otherwise of same, will not be

     covered by this warranty, or shall the manufacturer assume responsibility for same.

6.  The owner/user assumes all other risks, if any, including the risk of any direct, indirect

     or consequential loss or damage arising out of the use, or inability to use the product, 

     except as provided by law.

7.  All other warranties – expressed or implied –with respect to the product, its

     components and accessories, or any obligations/liabilities on the part of the 

     manufacturer are hereby expressly excluded.

8.  The manufacturer neither assumes, nor authorizes any third party to assume on its

     behalf, any other liabilities with respect to the sale of the product.

9.  The warranties as outlined within this document do not apply to non accessories

     used in conjunction with the installation of this product.   

10. This warranty gives you specific legal rights, and you may also have other rights

      which vary from state to state.                              

This warranty is void if:

a.  The heater is subjected to prolonged periods of dampness or condensation.

b.  Any unauthorized alteration, willful abuse, accident, or misuse of the product.

c.  You do not have the original receipt of purchase.

IF WARRANTY SERVICE IS NEEDED

Contact the manufacturer by calling customer service department at 1-866-661-1218, 

9 a.m.-5 p.m., EST, Monday-Friday. Make sure you have your warranty, your sales 

receipt, location of purchase and the model/serial number of your product.  

1-YEAR LIMITED WARRANTY

Summary of Contents for SH-DH-15-TS

Page 1: ... 1218 ATTENTION SI VOUS AVEZ DES PROBLÈMES OU QUESTIONS ENVOYEZ UN COURRIEL AU SERVICE À LA CLIENTÈLE OU APPELEZ LE SERVICE À LA CLIENTÈLE AVANT DE RETOURNER CE PRODUIT OÙ VOUS L AVEZ ACHETÉ Pour le service à la clientèle www twinstarhome com pour le service en français 866 661 1219 ATENCIÓN SI TIENE ALGÚN PROBLEMA O PREGUNTAS ENVÍE UN MENSAJE DE CORREO ELECTRÓNICO O LLAME AL SERVICIO DE ATENCIÓN ...

Page 2: ...hat follow this symbol to avoid possible injury or death DANGER Indicates an imminently hazardous situation which if not avoided will result in death or serious injury Usage of this signal word is limited to the most extreme situations WARNING Indicates a potentially hazardous situation which if not avoided could result in death or serious injury CAUTION Indicates a potentially hazardous situation...

Page 3: ...Never unplug by pulling on the cord as this can damage the power cord 8 Do not operate any heater with a damaged cord or plug or after the heater malfunctions has been dropped or damaged in any manner Return heater to authorized service facility for examination electrical or mechanical adjustment or repair 9 Avoid the use of an extension cord because the extension cord may overheat and cause a ris...

Page 4: ...D CONTROL DEVICES WARNING This product is equipped with a polarized plug one blade is wider than the other blade To reduce the risk of electrical shock this plug will fit into a polarized outlet only one way This is a safety feature If you are unable to insert the plug into the electrical outlet try reversing the plug If the plug still does not fit contact a qualified electrician Avoid the use of ...

Page 5: ...may want to switch to the LOW setting to conserve electricity 3 Thermostat Turn to highest setting clockwise until desired room temperature is reached Slowly rotate the knob counter clockwise until the heater cycles OFF At this SET POINT the heater will cycle ON and OFF to maintain this comfort level FAN ONLY 1 Simply turn the control knob to the FAN setting to enjoy the gentle breeze CAUTION Use ...

Page 6: ...temperature Turn the thermostat knob counter clockwise to decrease the thermostat setting temperature Control knob II High heat 1500W I Low heat 7500W Fan only mode with no heat O Off Thermostat Knob Control Knob Thermostat Knob Control Knob Power indicator Figure B I I I 0 Figure C E 5 ...

Page 7: ...on CARE AND MAINTENANCE Dust dirt pet fur etc can diminish your heaters performance and can lead to unwanted odors For best performance clean your heater frequently at least once per season ALWAYS TURN OFF AND UNPLUG THE HEATER BEFORE CLEANING 1 Turn Heater OFF unplug it and wait for the heater to become cool 2 Use a dry cloth to clean only external surfaces of the heater 3 A vacuum with soft brus...

Page 8: ...t be covered by this warranty or shall the manufacturer assume responsibility for same 6 The owner user assumes all other risks if any including the risk of any direct indirect or consequential loss or damage arising out of the use or inability to use the product except as provided by law 7 All other warranties expressed or implied with respect to the product its components and accessories or any ...

Page 9: ... 1218 ATTENTION SI VOUS AVEZ DES PROBLÈMES OU QUESTIONS ENVOYEZ UN COURRIEL AU SERVICE À LA CLIENTÈLE OU APPELEZ LE SERVICE À LA CLIENTÈLE AVANT DE RETOURNER CE PRODUIT OÙ VOUS L AVEZ ACHETÉ Pour le service à la clientèle www twinstarhome com pour le service en français 866 661 1219 ATENCIÓN SI TIENE ALGÚN PROBLEMA O PREGUNTAS ENVÍE UN MENSAJE DE CORREO ELECTRÓNICO O LLAME AL SERVICIO DE ATENCIÓN ...

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