30
Troubleshooting Tips
31
Troubleshooting Tips
continued
TweakConnect
app freezes while
programming
If the app freezes while you’re still
programming the device, it will be
necessary to start over.
First, turn off the TweakConnect device
you’re currently programming by opening
the battery door. Wait 10 seconds then close
the battery door to power on the device.
The app should recognize the device and
continue with programming.
If the steps above do not allow you to start
programming again, try the following. Turn
off the device (if programming two devices,
turn off both) by opening the battery door.
Close the TweakConnect app then restart
the app. Follow the prompts on the screen,
closing the device battery door when
specified and continue to program the
device(s).
If you’re still having trouble with the app
and/or device(s), turn off the device(s)
and close the app. On your iPhone, go to
Settings > Bluetooth. Below MY DEVICES
there will be one (possibly two) devices
named “L200B”. Beside each of these at the
far right, you will see the “i” (information
icon). Touch the blue “i” and the options
for the device will appear. At the top of the
screen, select “Forget This Device”. When
prompted to confirm this action, select
“Forget Device” again (at the bottom of the
screen). Remember to do this for both
devices if you’re programming two. Close
Settings.
Restart the TweakConnect app. Follow the
prompts on the screen, closing the battery
door when instructed and continue to
program the device(s).
Lastly, follow the instructions in step 3
above, adding an additional step. After
you’ve “forgotten” the devices in Bluetooth
Settings, delete the TweakConnect app
from your iPhone. Reinstall it from The
App Store then launch the app and start
programming.
