t
wall
®
Premium64
standard Color mobile / stationary User manual | Rev. 1.0.3
E| 37
9
Service
Contact:
Monday to Thursday from 07.00 - 15.30
Friday from 07.00 - 14.30:
• tel. +49 3727 6205-80 fax +49 3727 6205-220
• e-mail [email protected]
The following information is needed from you to initiate a service call:
• Customer number, telephone, e-mail address
• Information regarding the
t
wall
®
-
Version:
Premium
64,
Basic
16 or
Basic
fold-away or Compact32
-
t
wall
®
serial number
-
Sound: J/N, language G/E/F, hardware revision, software version
• Information regarding the system (in the case of software problems):
-
Operating system, version of the PC software, messages in device manager
In cases of emergency outside normal opening hours:
Emergency number (
t
wall
®
service mobile): +49 151 162 104 95
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