CC-300 CORIOconsole Operation Manual
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Please clearly state the return number on the outside packaging and on any
accompanying documentation. This will greatly speed up processing.
IMPORTANT: DO NOT return a unit for warranty repair without first
obtaining a Return Authorization Number. No action will be taken on a
unit returned in warranty for repair without a Return Authorization
Number.
7.2
TECHNICAL SUPPORT
If problems are experienced, please read through the symptom topics below
in order to resolve the problem. After doing so, if you still need to contact
Technical Support at
http://www.tvone.com/support
please have the
following handy:
Details of the problem:
Whether the problem happens only at specific times or has only just
started occurring (and what other things have changed at the same
time).
Firmware revision numbers - found in the System menu.
