turbofan E931M Installation And Operation Manual Download Page 12

Fault Finding 

10 

This section provides a reference to the more common 
problems that may occur during the operation of your 
oven.  This fault finding guide is intended to help you 
correct and accurately diagnose problems with your oven. 
 
When fault finding a problem, always use a process of 
elimination starting with the simplest solution and working 
through to the most complex.  Never overlook the obvious. 

You may encounter a problem not covered in this section, 
please contact your service provider who will require the 
following information:- 
 



Model and Serial Number of oven, can be found on 
Technical Data Plate located on front right hand side 
panel of oven. 

 

Fault 

Possible Causes 

Remedy 

Oven does not operate.  (No lights, fan or 
heat). 

Mains isolating switch, circuit breaker or 
fuses are 'Off' at the power board. 

 

Overtemp trips (No oven lights, no heating 
indicator). 

 

Oven ‘On / Off’, Bake Temperature and 
Grill Control Knob. 

 

Overtemp faulty. 

Turn 'On'. 
 

 

Call for service. 

 
 

Call for service. 
 

 

Reset overtemp - (If overtemp continues to 

trip, call for service. 

Oven Controls operate but No Heat in 

Oven. 

Element faulty  (heat and indicator light 
‘On’). 

 

Thermostat faulty  (heat and indicator 
lights ‘Off’). 

Call for service. 
 

 

Call for service. 

Oven heats up but oven fan does not  
operate. 

Door switch 

 

Fan motor faulty. 

 

Fan or fan motor obstructed. 

Call for service. 

 

Call for service. 

 

Call for service. 

Cooling Fan not operating  (Oven Hot). 

Cooling fan requires cleaning. 

 

Thermal Switch not operating. 

 

Replace Cooling Fan. 

Call for service. 

 

Call for service. 

 

Call for service. 

‘Time Up’ indicator does not illuminate  
(Buzzer sounds). 

‘Time Up’ indicator bulb blown. 

Call for service. 

‘Time Up’ buzzer does not operate  (Time 
Up indicator ‘On’). 

‘Time Up’ buzzer faulty. 

Call for service. 

Grill does not operate. 

Mains isolating switch, circuit breaker or 
fuses are 'Off' at the power board. 

 

Thermostat faulty. 

 

Overtemp tripped (No lights, no power 
light). 

 

Grill element faulty. 

Turn 'On'. 
 

 

Call for service. 

 

Reset overtemp - (If overtemp continues to trip 
Call for service. 

 

Call for service. 

Oven Heat Indicator light not working  
(Oven heats)  

‘Heat’ indicator bulb blown. 

Call for service. 

Door does not close fully. 

Door Switch faulty. 

 

Tray in way of door. 

 

Door mis-aligned. 

 

Door seal obstruction. 

Call for service. 

 

Correctly position tray in rack. 

 

Re-align door. 

 

Correctly fit door seal.  (Refer to ‘Cleaning’ 
Section). 

Oven Fault Finding: 

Summary of Contents for E931M

Page 1: ...234404 6 Installation and Operation Manual E931M 30MSERIES...

Page 2: ...s tel 1800 337 963 Customer Service tel 1800 335 315 fax 1800 350 281 CANADA Serve Canada Web www servecanada com E Mail info servecanada com Sales tel 800 551 8795 Toll Free Service tel 800 263 1455...

Page 3: ...ectrical Connection Positioning and Levelling of Range Initial Start Up Commissioning Operation 6 Operation Guide Control Panel Using the Cooktop Using the Oven Using the Oven Grill Function Cleaning...

Page 4: ...u contact your TURBOFAN dealer on any matter concerning this range please have the information provided opposite readily available Caution Warning Model Number Serial Number Dealer Service Provider Da...

Page 5: ...pply connected to the unit Range Electrical Rating 220V 1P N E 50 60HZ 10 1 kW 230 240V 1P N E 50 60HZ 10 1 kW 380V 3P N E 50 60HZ 10 1 kW 400 415V 3P N E 50 60HZ 10 1 kW Electrical Connection Oven 3...

Page 6: ...pliance sides is required Electrical Connection Each range should be connected to an adequately protected power supply and an isolation switch mounted adjacent to but not behind the range and must be...

Page 7: ...l adjust the range feet so that the range is level and at the correct height Initial Start Up Before using the new range 1 For first time use of the range it is essential that the following operation...

Page 8: ...utes first set to a higher setting then turn the timer down to the time required Oven On Off Bake Temperature and Grill Control Knob Bake temperature range 50 250 C 120 480 F When set to maximum Grill...

Page 9: ...r Light 8 will remain On until the oven is up to temperature To Load the Oven open oven door and load product Avoid delays in loading the oven as this will delay the oven s temperature recovery To Set...

Page 10: ...ll side racks forward to disengage the location pins at the rear of rack from the rear wall of the range and remove the racks from the range d Clean all racks with a mild anti bacterial detergent and...

Page 11: ...ith a good quality oven cleaner Refit Seal with Lip facing inwards Push Seal carefully into locating channel Door Glass Cleaning Ensure that the range door is cool before cleaning the range door glass...

Page 12: ...eat in Oven Element faulty heat and indicator light On Thermostat faulty heat and indicator lights Off Call for service Call for service Oven heats up but oven fan does not operate Door switch Fan mot...

Page 13: ...Bake Temperature and Grill Control Knob switch faulty Overtemp tripped No lights no power light Replace bulb Call for service Call for service Uneven cooking Too high a temperature selected Oven or ra...

Page 14: ...Electrical Schematics 12 Electrical Schematic E931M Turbofan Range...

Page 15: ...Element 145mm 1 5kW 230V 002920 Hotplate Element 2 0kW 240V 180 mm TBC Element 180mm 2 0KW 230V 235240 Element Cover Small E931M 235241 Element Cover Large E931M 013431 Motor 208 240V 50 60HZ 233862 M...

Page 16: ...fit to bottom opposite corner of door 10 Remove bottom door hinge and fit to top opposite corner of door Fit Blanking Plugs Remove Top Door Pivot Bolt Remove Top Door Hinge Remove Handle Securing Scre...

Page 17: ...oor Ensure that the door is correctly aligned horizontally and vertically 1 To align slacken off upper and lower hinge plates and correctly align the door Re tighten both hinge plates 2 Check that the...

Page 18: ......

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