TSindustrie GM10, Operating Manual

Page: 4 / 80

29/07/2020 4
Warranties
Processing warranty claims
Warranty claims according to the manufacturer's general terms of business are valid for 1 year from
the date of delivery.
The handover date stated on the machine delivery note is decisive for the time of transfer of risk.
Warranty claims are generally to be reported to the contract retailer making the delivery.
The recorded parts of the delivered machine must generally be kept without any changes due to the
proof reasons until final processing of the enforced warranty claim. In the event of a warranty claim,
the claimed part of the machine (or old part) is to be provided free domicile to the manufacturer or
the sales retailer.
A technical change to the machine and/or parts thereof leads to the loss of all warranty claims.
The same applies in the case of incorrect handling or use of lubricants or spare parts and accessories
not approved or specified by the manufacturer. Transport damages and damages that are caused by
normal wear and tear after initialisation of the machine are not usually valid for warranty claims.
The delivered machine is to be subjected to the specified obligatory visual checks or inspections
according to the specified intervals in the maintenance plan provided. In the event of non-
compliance with the obligatory visual checks and inspection plan, all warranty claims are void.
A further prerequisite for a warranty claim is the submission of full proof of the obligatory visual
checks and inspections performed.
Any warranty and maintenance work may only be performed by a specialist retailer authorised
by TS.
It is pointed out that the warranty work exceeding a value of 150.00€ must generally be coordinated
with TS and approved by TS. The manufacturer reserves the right to perform the repair himself in
this case.
A prerequisite for enforcement of a warranty claim is the return of the fully completed and signed
machine delivery note.