Easy Connect 9600 Plus
22
Symptom
Possible cause
Solution
Scan too dark.
Monitor too dark.
Change the brightness
of the monitor.
Number of colours too
low on VGA card.
Set your screen
adapter to a minimum
of 65,535 (16 bit)
colours.
Scan poor.
Resolution too low.
Set the resolution for
the TWAIN driver to at
least 300 DPI.
Number of colours on
VGA card set too low.
Set your screen
adapter to a minimum
of 65,535 (16 bit)
colours.
Glass is dirty. Every
speck will be visible on
the image.
Clean the scanner
glass thoroughly.
Scanner works very
slowly.
Computer printer port
is not set to EPP.
Set your computer’s
printer port using the
BIOS set-up to EPP.
Consult your computer
manual.
High resolution has
been set.
In practice a resolution
of a maximum of 300
DPI is sufficient. Only
use higher resolutions
for small originals.
Insufficient memory.
You need at least 8
MB RAM memory. 32
MB is recommended
for Windows 95, 98
and Windows NT 4.
