Publication date: Mar. 2016
33600 Rev B
93
6.
Service, Warranty & Tech
Support
Service
Direct Contact Numbers
:
Domestic:
+ 1 800-260-1312
International: + 1 952-358-3601
Fax
+1 952-941-2322
Email:
Service Hours
:
USA:
7 AM until 8 PM CST Monday to Friday.
Out of Hours the calls will be answered by an on-call engineer.
Live Help Online Support: Chat live with a Transition Networks representative at
http://transition.com/TransitionNetworks/TechSupport/ContactUs.aspx
.
Warranty
This warranty is your only remedy. No other warranties, such as fitness for a
particular purpose, are expressed or implied. Transition Networks is not liable for
any special, indirect, incidental or consequential damages or losses, including loss
of data, arising from any cause or theory. Authorized resellers are not authorized to
extend any different warranty on transition networks’ behalf.
Limited Lifetime
Warranty
Effective for Products Shipped May 1, 1999 and After. Every Transition Networks
labeled product purchased after May 1, 1999, and not covered by a fixed-duration
warranty will be free from defects in material and workmanship for its lifetime. This
warranty covers the original user only and is not transferable.
This warranty does not cover damage from accident, acts of God, neglect,
contamination, misuse or abnormal conditions of operation or handling, including
over-voltage failures caused by use outside of the product's specified rating, or
normal wear and tear of mechanical components. If the user is unsure about the
proper means of installing or using the equipment, contact Transition Networks's
free technical support services.