TransAct EPIC 950, Tech Support Reference Manual

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12
TROUBLESHOOTING
• Test sensors using button panel and bezel lamps
• Most issues are resolved by blowing out dust
• Strange behavior - Verify firmware family
• Comm error after printer swap - Check Dip Switch 7
• NEW levers resolve half print issue (
95-05881
)
• Frequent ticket jams - Check bezel alignment
Riding hard on
inside edge
Ticket not
centered
Failed to print
above or below
ticket
Epic 950
New Style
on Top
Gen 2
Platen Lever Release ( 95-05881 )