TransAct EPIC 950, Tech Support Reference Manual

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Troubleshooting Tips:
• Verify the port settings
if the printer is unable to
communicate.
• Verify the printer’s boot
loader is v1.13 or greater if
the ticket fails to print out.
• If all else fails, you can load
the printer with factory
firmware <STST24.cbt> to
restore additional default
settings.
Print a Test Ticket Using the Printer’s Self-Test Procedure:
Press and Hold the printer’s FEED button and release when you
hear the ticket begin to print. The ticket will show the firmware
version currently loaded in the printer and other useful information.
Configuration Ticket
PRINTING SELF-TEST TICKET
ServerPort Enabled
Primary Port Settings
Shown in Hex