background image

4

PRINTER FIRMWARE VERSIONS

Firmware Naming Convention:

Each “Firmware Type” is unique to the supported interface and 
protocol. The “Firmware Family” consist of the Type and the next 
three digits. The “Firmware Revision” is incriminated with each 
firmware change within a given Firmware Family.

TransAct Firmware Disclaimer:

The firmware within all gaming ticket printers is subject to regulatory 
approval. It is the casino’s responsibility to ensure only approved 
firmware for the specific game platform is installed to avoid potential 
fines imposed by the regulatory body. Please contact the game 
manufacture and/or regulatory agency to confirm the approval status 
prior to using any new printer firmware version(s) in your games.

Obtaining Printer Firmware:

Firmware files <*.cbt> are available for download from the TransAct 
Gaming FTP site 

(see Page 1)

. After logging in, browse to the Epic 

950/Firmware folder, select the interface type and firmware version 
to download.

Type

Family

Revision

Description

  Serial

S  XXX

xx TransAct Template Language

Netplex

V  XXX

xx IGT - Netplex Protocol

Netplex

N  XXX

xx WMS - IGT’s Netplex Protocol

USB

H  XXX

xx GSA - GDS Printer Protocol

USB

U  XXX

xx TransAct Template Language

USB

W  XXX

xx Pair w/ Windows Printer Driver

USB

IUN  XXX

xxxx IGT - Ithaca Universal Netplex

USB

IUU  XXX

xxxx IGT - Ithaca Universal USB

Summary of Contents for EPIC 950

Page 1: ...TECH SUPPORT REFERENCE GUIDE...

Page 2: ......

Page 3: ...found on our website http www transact tech com drivers epic 950 TransAct also maintains an FTP site for downloading documentation utilities and firmware files ftp ftp transact tech com USER ID gaming...

Page 4: ...actory firmware STST24 cbt to restore additional default settings Print a Test Ticket Using the Printer s Self Test Procedure Press and Hold the printer s FEED button and release when you hear the tic...

Page 5: ...ondition Ready LED Paper LED Open LED Fault LED Unit Ready On Off Off Off Cover Open On Off On Off Chassis Open On Off Blink Off Ticket Out On On Off Off Ticket Low On Blink Off Off Head Temp Error Bl...

Page 6: ...dy Please contact the game manufacture and or regulatory agency to confirm the approval status prior to using any new printer firmware version s in your games Obtaining Printer Firmware Firmware files...

Page 7: ...ion board 95 04998L 14 pin connector Netplex Interface Use with Type V firmware Communication board 95 05001L 10 pin connector Powered through 8 pin pigtail connector USB Interface Use with Type U H W...

Page 8: ...s of the Outer Chassis seating it within side walls A and B as shown Make certain it s straight so the Inner Chassis doesn t damage the flex cable While pulling outwards on the Release Lever slide the...

Page 9: ...n roller 8 Open the top cover and remove the cleaning card 9 Repeat process if necessary 10 Properly dispose of used cleaning card Waffletechnology Cleaning Cards with Cutout Notches Insert cleaning c...

Page 10: ...AND SWITCHES Ticket Bucket not shown for clarity Audible Alarm Buzzer Chassis Open Sensor Ticket Burst Sensor Cover Open Switch Ticket Low Sensor Top of Form Ticket Out Sensor Ticket Taken Sensor Dip...

Page 11: ...icket media Test PAPER lamp turns off when aligned Ticket Low Sensor Activates when 6 to 8 ticket are remaining Can be disabled using Dip Switch 2 Test PAPER lamp flashes on ticket low Ticket Burst Se...

Page 12: ...osition prevents ticket low from being detected SW 3 Occasionally these switches are used for special options Please refer to the Firmware Release documentation for more information SW 4 SW 5 SW 6 SW...

Page 13: ...lip closest to the connector B then repeat for remaining clips Release the sliding connector board s latches by lifting up on the two levers and push the board towards the rear to allow enough slack t...

Page 14: ...e behavior Verify firmware family Comm error after printer swap Check Dip Switch 7 NEW levers resolve half print issue 95 05881 Frequent ticket jams Check bezel alignment Riding hard on inside edge Ti...

Page 15: ...ading Preference is to preload a ticket beforehand to allow the configuration ticket to printout as an indication that the flash process has finished 1 Rack out the printer A verify OPEN lamp flashing...

Page 16: ...irmware version to flash 4 Click the Download Now button to begin flash 5 Wait for Flash Update In Progress to finish 6 Verify firmware version on configuration ticket Utility one time setup 1 Click t...

Page 17: ...15 NOTES...

Page 18: ...16 NOTES...

Page 19: ...17 NOTES...

Page 20: ...18 NOTES...

Page 21: ...19 NOTES...

Page 22: ...20 NOTES...

Page 23: ......

Page 24: ...www transact tech com TACT001037_RevA...

Reviews: