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RT-SVP011A-EN

65

Troubleshooting

Supply Fan 1 
Proving Failure
Supply Fan 1 
Proving Failure
Supply Fan 1 
Proving

Unit

Warning with 
Special Action 

Latching 

All

Any time the Supply Fan is expected to be running in Non 
Bypass Mode, this diagnostic will be generated when a No 
Flow condition exists for 40 continuous seconds.

Failure with Supply Fan 2 available:
Generate Supply Fan 1 Proving Failure
Diagnostic and Lockout all heating operation.

 Failure with Supply Fan 2 NOT available:
Generate Supply Fan 1 Proving Failure
Shutdown the unit

Remote

Supply Fan 2 
Proving Failure
Supply Fan 2 
Proving Failure
Supply Fan 2 
Proving

Unit

Warning with 
Special Action 

Latching 

All

Any time the Supply Fan 2 is expected to be running in 
Non Bypass Mode, this diagnostic will be generated when 
a No Flow condition exists for 40 continuous seconds. 

Failure with Supply Fan 2 available:
Generate Supply Fan 1 Proving Failure
Diagnostic and Lockout all heating operation.

 Failure with Supply Fan 2 NOT available:
Generate Supply Fan 1 Proving Failure
Shutdown the unit

Remote

Relief Fan x 
Proving Failure
Relief Fan x 
Proving Failure
Relief Fan x 
Proving

Unit

Warning with 
Special Action 

Non-Latching All

Relief Fan x is expected to be running, this diagnostic will 
be generated when a No Flow condition exists for 40 
continuous seconds. 

Failure w/ other relief fans available:
Generate RF x diagnostic. Take no other action.

Failure w/ no other relief fans available:
The relief damper will be closed, the relief fan will be 
commanded off, economizing will be disabled and the 
outside air damper will be driven to the active minimum 
position.

Remote

Space Pressure 
Low 
Space Pressure 
Low
Space Pressure 
Low

Unit

Warning 
with Special 
Action

Non-Latching All

The space pressure was low
Incomplete: Will re-visit when doing Return Fan

Remote

Space Pressure 
Low 
Space Pressure 
Low
Space Pressure 
Low

Unit

Warning 
with Special 
Action

Non-Latching All

The space pressure was low
Incomplete: Will re-visit when doing Return Fan

Remote

Suction 
Temperature 1 
Cktx
Suction 
Temperature 1 
Cktx
Suction Temp 
Sensor

Circuit

Immediate
Shutdown 

Latching

All

The suction temperature sensor has failed out of range.  Remote

Diagnostic Name 
and Source

Affects 
Target

Severity

Persistence

Active 
Modes  
[Inactive 
Modes]

Criteria

Reset 
Level

Summary of Contents for IntelliPak

Page 1: ...s specific knowledge and training Improperly installed adjusted or altered equipment by an unqualified person could result in death or serious injury When working on the equipment observe all precauti...

Page 2: ...ive Equipment PPE Required Failure to wear proper PPE for the job being undertaken could result in death or serious injury Technicians in order to protect themselves from potential electrical mechanic...

Page 3: ...ves the right to revise this publication at any time and to make changes to its content without obligation to notify any person of such revision or change Trademarks All trademarks referenced in this...

Page 4: ...Display Area Home Screen 11 Bottom Display Area 11 Alarms 13 Active Alarms 13 Viewing Active Alarms 14 Alarm Icons 14 Sorting Alarms 15 Configuring Alarms 15 Reports 17 Custom Reports 17 Creating a C...

Page 5: ...The Tools Menu 45 Backup and Restore 45 Programs 46 System Logs 46 Recent Usage 46 BACnet Information 46 Configuring Basic Settings for the Symbio 800 46 Regional Specifications 47 Symbio 800 System U...

Page 6: ...nments The TD7 display utilizes a standard 75mm VESA mounting pattern for installation in a Trane Large enclosure Alternatively it can be installed with a user supplied VESA mount Communication A sepa...

Page 7: ...nsions 7 9 in 200 7 mm 1 7 in 41 9 mm 8 3 in 211 6 mm 6 3 in 158 8 mm 2 1 in 53 2 mm 5 5 in 139 9 mm Note Thepowercableispermanentlyattachedtothe TD7 display The power connector provides strain relief...

Page 8: ...service tool port using a USB 2 0 A to Be cable 2 Open a web browser and connect to http 198 80 81 1 to access Web UI Figure 1 Web UI connection Specification Input power 24 Vac 15 21 VA 50 or 60 Hz S...

Page 9: ...d instructions on creating a new user click the help icon in the global navigation bar within Web UI To create a new user 1 From the global navigation bar select Admin Users 2 Click the Create User bu...

Page 10: ...sited The Home button when touched navigates to the All Points Report by default Home Can be configured to display any of the three custom reports All Points Report All Points in Override Report Alarm...

Page 11: ...ide a link to the appropriate screen Touch this button to view the status of unit features Setpoints Capacities and damper positions Touch this button to view the status of ventilation components Touc...

Page 12: ...Data Graphs screen to view and or edit data logs in graphical format Touch this button to open the Settings screen which contains options for manual controls Feature settings Binding Unit Settings and...

Page 13: ...he screen When an active alarm is present the alarm button at the bottom of the screen will flash The Alarms screen defaults to Active Alarms The Active Alarms button has a shaded appearance which ind...

Page 14: ...Touch this button to view previous alarms Alarm Severity A color code icon representing the severity of each alarm is shown under the severity column For a description of the five alarm icons see Tab...

Page 15: ...ed by the most recent Date and Time the default sort Most recent alarms are at the top Point Name Alphabetical sort based on the point name Description Alarms are sorted alphabetically by description...

Page 16: ...16 RT SVP011A EN Alarms Figure 7 Web UI Alarm Configuration screen...

Page 17: ...ts Report About Expansion Modules TGP2 Programs Custom Reports You can create up to three custom reports using the Tracer TD7 Display Reports may contain all nine point types A maximum of 36 pieces of...

Page 18: ...d touch the Save button The Custom Report screen populated with your selected values appears Figure 10 To view the items in the selected list touch a value in this list and use the up and down arrows...

Page 19: ...e item to be reordered When located touch the item which will then be highlighted blue see Figure 11 3 Use the arrow buttons to move the highlighted item to the top of the list number 1 position 4 Tou...

Page 20: ...he All Points Report screen which contains all configured points for the unit controller Use the up and down arrows located at the right most bottom of the screen to page up or down Figure 12 Custom R...

Page 21: ...ased From the Point Override screen you can perform overrides set them to expire in a user defined interval or release a point that is currently overridden All Point Override screens analog binary or...

Page 22: ...set up a temporary override Action Area This area allows you to apply save or cancel edits made to the point override Releasing an Override Touch the Release Override button to release the current ov...

Page 23: ...ch the Apply or Save button to retain your changes Analog Overrides The Analog Override screen contains up and down arrows in the Override setting area as well as a keypad icon that when touched opens...

Page 24: ...MM buttons when pressed change by one increment Press down on the buttons to accelerate A second touch of the HH or MM buttons will open the Analog keypad screen Touch the Apply or Save button to set...

Page 25: ...re after a specified duration To release all overrides in the list touch the Release All Overrides button only points that are controlled at priority level 8 will be released Touch anywhere in a point...

Page 26: ...number for the equipment that the Symbio800 controller is controlling This number is typically entered at the factory but can be entered in the controller Unit Serial Number This number applies to the...

Page 27: ...urce Usage Figure 22 Web UI Identification and Communications Expansion Modules Touch the Expansion Module button to view the Expansion Modules screen If expansion modules have been installed they wil...

Page 28: ...tus Under normal conditions OK will display in this column If not refer to Tracer XM30 XM32 XM70 and XM90 Expansion Modules IOM BAS SVX46 EN Hardware part number This is the part number for the expans...

Page 29: ...he interval field will display all zeros Figure 25 Web UI TGP2 Programs Data Logs Data Logging also referred to as trending records in real time the value of a data point in the system and the time at...

Page 30: ...ferent points in time day to day month to month year to year A maximum of six data logs are supported up to two data logs when time comparison mode is enabled A maximum of two types of dimensionality...

Page 31: ...d right Y axis and choosing the line color Touch the Data Graphs button in the bottom display area to view the Data Graphs screen Figure 27 The Data Graphs screen contains eight buttons that allow you...

Page 32: ...to select a datalog type analog binary or multistate which then populates the box directly below 5 Select the values then touch the Add button up to four selections are allowed 6 Touch the Save butto...

Page 33: ...want to change Only one value can be edited at a time 8 From the Edit screen you can choose which Y axis to display the value a color and whether or not to show data samples Touch the Save button when...

Page 34: ...lso enables back and forward arrows that allow you to view data at various times of the day Editing the Y Axis The default values on the right and left Y axes can be changed according to your specific...

Page 35: ...RT SVP011A EN 35 Data Graphs Figure 33 Repeat steps 2 through 4 until all preferred changes have been made Editing the Y Axis...

Page 36: ...isplay area to view the Settings screen Three categories for settings appear on the screen Control Settings Equipment Settings Display Settings Figure 34 Settings screen Control Settings This category...

Page 37: ...ws you to enable or disable features and functions Manual Overrides Manual Overrides are temporary overrides that can be used to test equipment and features The override time is adjustable from 1 78 h...

Page 38: ...he override status The button that is active has a shaded appearance in color The exception is analog points which require manually entering a value Display Settings The selections in this category co...

Page 39: ...on to open the associated screen Three options are available to display separators in the date format None Hyphen or Slash Time Format Touch the Time Format button to open the associated screen Two op...

Page 40: ...ht timeout value This value is the amount of time that the display will remain lit without activity When the backlight times out users will be automatically logged off due to inactivity Header Data Po...

Page 41: ...ton or the language icon located at the bottom right of each screen to open the open the Language screen Three languages are available and represented on the selection buttons Select a language that y...

Page 42: ...e touch the digit you want to change When enabled for editing the digit will appear red with a black border when finished touch Apply or Save Or tap the digit twice which opens the keypad screen where...

Page 43: ...begin cleaning the screen each touch resets the 5 second countdown Schedules SchedulingisbasedontheBACnetscheduleobjectimplementation Schedulingisoneofafacility s most important energy saving strategi...

Page 44: ...er leads you through the process of creating a schedule for your facility by navigating through a series of steps and pages often referred to as a wizard If you need help completing the steps click th...

Page 45: ...13 Review the schedule Click finish to save the new scheduled as summarized The Tools Menu To effectively manage Symbio 800 a selection of task based tools are available The following tools described...

Page 46: ...TU Service Tool Getting Started Guide TTU SVN01 System Logs System logs that are currently on the system are available for viewing or exporting System logs can be the standard hydra log files hydra lo...

Page 47: ...the system units that were selected for the Symbio 800 during initial installation They cannot be edited Figure 49 Symbio 800 System Units Identification and Communication The Identification and Comm...

Page 48: ...USB ports and microSD for your Symbio 800 In addition you can enable and disable individual USB ports and safely unmount mass storage devices from the USB ports and microSD Figure 51 USB Ports and mi...

Page 49: ...Defaults for User Preferences The Defaults page shows the formats in which the system displays data This page is divided into two sections Regional Preferences and Data Display Units Figure 53 Defaul...

Page 50: ...users by e mail Figure 55 SMTP Settings Priority Levels Priority levels establish a strategy used by the system to avoid conflicting control by giving precedence to applications with a higher level o...

Page 51: ...RT SVP011A EN 51 Settings Login Page On the Login page you can upload language packs and personalize your login page by adding background images Figure 57 Login Page...

Page 52: ...ith Supply Fan 2 NOT available Generate Supply Fan 1 Proving Failure and Shutdown the unit The Latching behavior for this diagnostic is latched in the drive When the drive diagnostics are reset this d...

Page 53: ...Lock that can only be cleared by cycling power Local VFD Supply Fan Motor Current Overload 2 VFD Supply Fan Motor Current Overload 2 VFD SF Motor Current Ovld Unit Warning with Special Action Latchin...

Page 54: ...a Trip Lock that can only be cleared by cycling power Local VFD Supply Fan Ground Fault 2 VFD Supply Fan Ground Fault 2 VFD Supply Fan Ground Fault Unit Warning with Special Action Latching All An ea...

Page 55: ...cuit 2 VFD Supply Fan Short Circuit Unit Warning with Special Action Latching All A short circuit in the motor windings or the motor terminals was detected Fan operation is not recommended until the s...

Page 56: ...Other fans available Warning only No fans available Relief damper is closed relief fan commanded off and the Economizing will be disable and the outside air damper will be driven to the active minimu...

Page 57: ...as resulted in a discharge from the output phases to ground either in the cable between the adjustable frequency drive and the motor or in the motor itself Condenser fan control will revert to fixed s...

Page 58: ...ching behavior for this diagnostic is latched in the drive When the drive diagnostics are reset this diagnostic will be cleared in the Symbio 800 controller This drive alarm may be Trip Locked at the...

Page 59: ...que Limit Exceeded Cprsr1A VFD Torque Limit Exceeded Cprsr1A VFD Comp Torque Limit Cprsr Warning Non Latching Cprsr Energized Motor torque is higher than expected The Latching behavior for this diagno...

Page 60: ...e compressor is still running 6 seconds after the Symbio800 has Commanded it Off then this warning diagnostic shall be active and the circuit will be shutdown If the compressor proves but the Symbio80...

Page 61: ...vel drops below the trip point This diagnostic indicates a problem with the mechanical float valve or the water drain however it is assumed that this is a temporary problem and does not require servic...

Page 62: ...Enthalpy is Installed in configuration and the Return Air Temperature is operating normally Local Ventilation Override Mode A Ventilation Override Mode A Ventilation Override Mode A Unit Warning Non...

Page 63: ...Shutdown Unit Warning Non Latching All The unit is following Emergency Override Shutdown Local Emergency Override Mode Fire Emergency Override Mode Fire Emergency Override Mode Fire Unit Warning Non...

Page 64: ...ned when it should be closed after 5 minutes Remote Discharge Air Iso Damper Closed Discharge Air Iso Damper Closed DA Iso Damper Closed Unit Immediate Shutdown Latching All The Discharge Air Isolatio...

Page 65: ...unit Remote Relief Fan x Proving Failure Relief Fan x Proving Failure Relief Fan x Proving Unit Warning with Special Action Non Latching All Relief Fan x is expected to be running this diagnostic will...

Page 66: ...y Mixed Air Temp Sensor DX Cooling Normal Shutdown Latching All Temperature sensor has failed out of range Remote Evap Leaving Air Coil Temp X Sensor Evap Leaving Air Coil Temp X Sensor Evap Lvg Air T...

Page 67: ...ing The economizer OAD command has been greater than the economizer position by 10 for 5 continuous minutes Remote Unit Economizing When It Should Not Unit Economizing When It Should Not Unit Econ Whe...

Page 68: ...pass Dmp Fail Open Unit Warning Non Latching All The outdoor air bypass damper position has been greater than the damper command by 10 for 5 continuous minutes Remote RA Bypass Damper Failed Closed RA...

Page 69: ...Relief Air Damper Input Relief Air Damper Input Rel Air Damper Input Unit Warning Non Latching All The Relief Air Damper Input has failed out of range This voltage is an indication of actual damper po...

Page 70: ...pace CO2 Sensor Space CO2 Sensor Space CO2 Sensor Unit Warning Non Latching All Space CO2 sensor has failed out of range Remote Loss of Charge Lockout Cktx Loss of Charge Lockout Cktx Loss of Charge L...

Page 71: ...y Primary Limit input All burners on the manifold are temporarily unavailable Remote Heat Open Fuse Manf X Heat Open Fuse Manf X Open Fuse Manf X Heat Warning Non Latching All Fuse is open All burners...

Page 72: ...ard connector Will allow another call for heat once the diagnostic has been manually reset Remote Heat Inducer Low Press Manf X Heat Inducer Low Press Manf X Inducer Low Press Manf X Heat Warning Non...

Page 73: ...d with the first heat control board on the manifold Remote Heat Invalid ID Chip Manf 1 Slave Heat Invalid ID Chip Manf 1 Slave Invalid ID Chip Manf 1 Slave Heat Warning Non Latching All Staged Gas Hea...

Page 74: ...l Airflow Limit Control is disabled Remote Invalid Active Occupancy Input Unit Warning Non Latching All Remote Space Temp Cooling Setpoint Wired Unit Warning Non Latching All Remote Space Temp Heating...

Page 75: ...l Shutdown Non Latching All Continual loss of communication between the MP and the Functional ID has occurred for a 30 second period Remote Comm Loss VFD Supply Fan 1 Comm Loss VFD Supply Fan 1 Comm L...

Page 76: ...tdown Latching All Continual loss of communication between the MP and the VFD has occurred for a 30 second period Remote Comm Loss VFD Condenser Fan x Comm Loss VFD Condenser Fan x Comm Loss VFD Conde...

Page 77: ...Pressure Cktx Comm Loss Disch Press Cktx Circuit Immediate Shutdown Latching All Continual loss of communication between the MP and the Functional ID has occurred for a 30 second period Remote Comm L...

Page 78: ...Continual loss of communication between the MP and the Functional ID has occurred for a 30 second period Remote Comm Loss Evaporator Leaving Air Coil Temperature Comm Loss Evap Leaving Air Coil Temp...

Page 79: ...mm Loss Condenser Cooling Valve CktX Comm Loss Condenser Cooling Valve CktX Comm Cond Cooling Valve Circuit Immediate Shutdown Latching All Continual loss of communication between the MP and the Conde...

Page 80: ...omm Loss Outdoor Air Damper Feedback Comm Loss Outdoor Air Damper Feedback Comm OA Damper Feedback Unit Warning with Special Action Non Latching All Continual loss of communication between the MP and...

Page 81: ...Air Cooling Stpt Comm Loss Wired Supply Air Cooling Stpt Comm Wired SA Cool Stpt Unit Warning Non Latching All Continual loss of communication between the MP and the Functional ID has occurred for a...

Page 82: ...rning with Special Action Non Latching All Continual loss of communication between the MP and the Functional ID has occurred for a 30 second period Remote Invalid Active Space Pressure Invalid Active...

Page 83: ...nual loss of communication between the MP and the Functional ID has occurred for a 30 second period Remote Comm Loss Space Temp Heating Stpt Wired Unit Warning Non Latching All Continual loss of commu...

Page 84: ...Data Point from TU Automatic restart of TD7 This will occur when modifying security settings when a first and last user is added and deleted enables disables security or when the restarts Figure 58 Au...

Page 85: ...RT SVP011A EN 85 Notes Notes...

Page 86: ...86 RT SVP011A EN Notes...

Page 87: ...RT SVP011A EN 87 Notes...

Page 88: ...dings transport and protect food and perishables and increase industrial productivity and efficiency We are a global business committed to a world of sustainable progress and enduring results ingersol...

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