TRADEDX R2-1218R-TH, User Manual

Page: 5 / 102

Contents 5
Troubleshooting flowcharts ....................................................... 72
Start diagnosis flowchart ................................................... 72
Remote diagnosis flowchart .................................................. 73
General diagnosis flowchart ................................................. 74
Power-on problems flowchart ................................................. 75
POST problems flowchart ..................................................... 76
Operating system boot problems flowchart ................................... 77
Troubleshooting general problems ................................................. 78
Resolving common problems ................................................... 78
Hardware problem troubleshooting ................................................. 81
Power problems .............................................................. 81
General hardware problems ................................................... 81
Internal system problems .................................................... 82
External device problems .................................................... 86
Software problem troubleshooting ................................................. 86
Operating system problems and resolutions .................................. 86
Application software problems ............................................... 88
ROM problems ................................................................ 88
Battery replacement ...................................................... 91
Firmware update tools .................................................... 92
Firmware and drivers support ............................................. 93
Firmware list .................................................................... 93
System board programming data ............................................... 93
HDD backplane ............................................................... 93
HBA/RAID card ............................................................... 93
10G OCP mezzanine card ...................................................... 93
Fan speed control ........................................................... 93
Device drivers ................................................................... 93
Regulatory information ................................................... 94
Class A .......................................................................... 94
European Union regulatory notice ................................................. 94
Safety ........................................................................... 94
Warnings & Safety/ ....................................................... 95
Important safety and compliance information .............................. 95
Safety precautions .......................................................... 95
Safety Instructions ......................................................... 95
Symbols .......................................................................... 96
Safety statements ................................................................ 97
Warnings and cautions ............................................................ 99
Electrostatic discharge .......................................................... 99
Specifications .......................................................... 101
Environmental specifications .................................................... 101
Mechanical specifications ....................................................... 101
Support information ..................................................... 101
Customer support ........................................................ 101
Before you contact TradeDX ...................................................... 102