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Limited Time Warranty
General Terms and Conditions
Warranty Policy
TrackSAT warrants to dealer/customer the UltraTrack Series antennas are free from
defects and workmanship under normal conditions and recommended usage. The
TrackSAT UltraTrack limited warranty policy is applicable to the complete antenna
system including all above deck equipment (radome, stabilizer, antenna, mechanical
parts, and electronic components) and below deck equipment (Antenna Control Unit)
for a total of 2 years in which 2-year parts.
Warranty Policy Terms
The warranty policy is valid from the date of installation with installation invoice and/or
documents, or 1 month after shipment from our facility, whichever occurs first.
Original installation must be accomplished by, or under supervision of, an authorized
TrackSAT dealer for Limited Warranty to be valid.
Warranty Policy Limitations
The TrackSAT 2015 Warranty Policy does not cover any television monitors, satellite
receivers, modems, cables, computers, gyros and any other accessories below deck
or above deck. Defects, failures, and or damages due power failures, surges, fires,
floods, snow, ice, lightning, excessive heat and cold, accidents, unauthorized
tampering will void this warranty policy. The warranty policy is voidable in the event
a distributor/customer abuse, mishandles, misuses, negligence, improper storage,
service or repair by an unqualified technician.
Warranty Policy Parts Restrictions
Failed or defective due power failures, surges, fires, floods, snow, ice, lightening,
excessive heat and cold, accidents, unauthorized tampering will void this warranty
policy. TrackSAT will evaluate the defective part and provide the dealer with a new
rebuilt, refurbished or alternate equipment (or a part there of) of equal or improved
quality as exchange equipment (or part thereof) to replace eligible defective equipment
(or part thereof). Rebuilt or refurbished equipment may bear cosmetic blemishes that
do not affect performance.
