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TPG BizPhone Premium T48S IP Phone User Guide

P a g e

Getting Started

Welcome to your TPG BizPhone service!

If this is the first time you are using the TPG BizPhone Premium T48S handset, please first refer to

the TPG BizPhone T48S Quick Startup Guide to assemble and start up your handset.

The BizPhone Quick Startup Guide is available on your Online Portal:

https://frontier.tpgtelecom.com.au/

Topic includes:

•

Packaging Contents

•

Assembling the Phone

•

Startup the Phone

•

Basic Handset Settings

•

Basic Call Features

If you require additional assistance to your new handset, please contact your assigned System

Administrator.

Summary of Contents for Premium T48S

Page 1: ...TPGBizPhone Premium T48S IP Phone User Guide...

Page 2: ...age 13 Time Date 13 Audio Settings 15 Volume 15 Ring Tones 16 Contact Management 17 Directory 17 Local Directory 17 Call History Management 25 Basic Call Features 28 Placing Calls 28 Placing Calls fro...

Page 3: ...Phone User Guide P a g e 3 Dynamic Forwarding 36 Call Transfer 36 Call Waiting 37 Three Way Conference 38 Advanced Phone Features 39 Voice Mail 39 Greetings 39 Busy Greetings 39 No Answer Greetings 4...

Page 4: ...to the TPG BizPhone T48S Quick Startup Guide to assemble and start up your handset The BizPhone Quick Startup Guide is available on your Online Portal https frontier tpgtelecom com au Topic includes P...

Page 5: ...ion about call messages soft keys time date and other relevant data Call information Caller ID Call Duration Icons for example Missed call text or second incoming caller information Prompt text for ex...

Page 6: ...res the handset in the handset cradle when the IP Phone is mounted vertically Hookswitch Picking up the handset from the cradle the hookswitch bounces and connects to the line laying the handset down...

Page 7: ...ode is on Bluetooth headset is both paired and connected The default caller photo and contact icon LED Instructions Power Indicator LED LED Status Description Solid Red The phone is initialising Fast...

Page 8: ...ns Icons are displayed in the middle of the status bar 4 Time and Date The phone s time and date are displayed on the right of the status bar 5 Line Keys 6 Wallpaper Shows the specified wallpaper 7 Ca...

Page 9: ...lays various operation options for different menu screens 3 Menu Tree Area Display Menu items Tap the desired menu to enter the corresponding feature configuration screen 4 Configuration Area Displays...

Page 10: ...menu Tap Return to idle screen Tap Go back to the previous menu Tap or press Select an item Tap the item Scroll to the item by pressing or Scroll through items page by page Tap or If you are in the ca...

Page 11: ...o enter C press three times quickly Enter special characters Press the keypad key or For key If it is the uppercase ABC soft key or lowercase abc soft key input mode it will provide the space characte...

Page 12: ...off the backlight 3 Backlight Time The delay time to change the intensity of the LCD screen when the phone is inactive You can select a desired time to change the intensity or turn on the backlight pe...

Page 13: ...e soft key to accept the change Text displayed on the phone user interface will change to the selected language Time Date The time and date are displayed on the right of the status bar You can configu...

Page 14: ...and date format manually on your phone 1 Tap Basic Settings Time Date Time Date Format 2 Tap the gray box of the Date Format field 3 Tap the desired date format from the pull down list 4 Tap the gray...

Page 15: ...ver volume of currently engaged audio devices handset speakerphone or headset when the phone is in use To adjust the volume when the phone is idle Press to adjust the ringer volume Note If the ringer...

Page 16: ...are used to indicate incoming calls You can select different ring tones to distinguish your phone from your neighbour s To select a ring tone for your phone 1 Tap Basic Sound Ring Tones Common 2 Tap t...

Page 17: ...w the list directly If more than one list is enabled for the directory tap the desired list you want to view and then tap the OK soft key Local Directory Adding Groups To add a group to a Local Direct...

Page 18: ...ed the contact in this group will use the ring tone specified for the contact 8 Tap the OK soft key to accept the change Editing Groups 1 Tap The IP phone enters the local directory directly as there...

Page 19: ...t key to confirm the deletion or the Cancel soft key to cancel Adding Contacts Adding Contacts Manually To add a contact to a local directory manually 1 Tap The IP phone enters the local directory dir...

Page 20: ...ing tone assigned to the group 8 Tap the Save soft key to accept the change or to cancel Note If the contact already exists in the directory the touch screen will prompt Contact name existed Adding Co...

Page 21: ...y Local Directory enabled in the directory by default 2 Tap after the desired contact If the contact was added to a specified contact group you can tap the contact group first and then tap after the d...

Page 22: ...ly as there is only Local Directory enabled in the directory by default 2 Tap after the desired contact If the contact was added to a specified contact group you can tap the contact group first and th...

Page 23: ...l from the result list Please refer to Placing Calls from Local Directory section of this document on how to place a call to a contact in the Local Directory Blacklist The build in phone directory can...

Page 24: ...ey to accept the change or to cancel To add a contact to the blacklist directory from the local directory 1 Tap The IP phone enters the local directory directly as there is only Local Directory enable...

Page 25: ...to turn pages You can also press or to switch pages You can tap Missed Calls Placed Calls Received Calls or Forwarded Calls to view entries in each call list directly 3 Tap after the desired entry The...

Page 26: ...ry 4 Tap Delete The touch screen prompts the following warning 5 Tap the OK soft key to confirm the deletion or the Cancel soft key to cancel To delete all entries from the Call History list 1 Tap The...

Page 27: ...TPG BizPhone Premium T48S IP Phone User Guide P a g e 27 8 Tap the OK soft key to confirm the deletion or the Cancel soft key to cancel...

Page 28: ...picking up the handset or pressing the speakerphone or the headset key To place call using the handset 1 Pick up the handset 2 Enter the desired number using the keypad You can enter the number using...

Page 29: ...end soft key Placing Calls from Local Directory To place a call to a contact from the local directory 1 Tap The IP Phone enters the local directory directly as there is only one Local Directory enable...

Page 30: ...ectly 3 Tap the desired entry Answering Calls Answering when not in another call You can answer a call in three ways when you are not in another call using your Standard T48S IP phone Using the handse...

Page 31: ...call is placed on hold Ending Calls To end a call Do one of the following If you are using the handset tap the End Call soft key or hang up the handset If you are using the headset tap the End Call s...

Page 32: ...call Press again to un mute the call Call Hold Resume You can place an active call on hold Only one active call can be in progress at any time Other calls can be made and received while placing the or...

Page 33: ...e DND to reject incoming calls automatically on the phone All calls you receive while DND is enabled are logged to your missed calls list To activate DND on your phone Tap The icon on the status bar i...

Page 34: ...To enable Call Forward on your phone 1 Tap Features Call Forward or press when the phone is idle 2 Tap the desired forwarding type 3 Depending on your selection a If you tap Always Forward 1 Tap the...

Page 35: ...al Enter the no answer forward on code or off code respectively in the On Code or Off Code field 4 Press the Save soft key to accept the change The icon on the idle screen indicates that the call forw...

Page 36: ...You can transfer a call to another party in one of three ways Blind Transfer Transfer a call directly to another party without consulting Semi Attended Transfer Transfer a call when the target phone i...

Page 37: ...e using a handset the transfer can be completed by hanging up the handset To perform an attended transfer using Busy Lamp Field BLF buttons 1 BizPhone User 1 picks up inbound call from the external nu...

Page 38: ...ress or tap the Conference soft key 4 When the second party answers the call tap the Conference soft key again to join all parties in the conference During the conference calls you can do the followin...

Page 39: ...listen to your voice mails Note Your voice portal passcode is emailed to you with your BizPhone Service Completion Advice If you do not receive a voice portal passcode please contact your system admi...

Page 40: ...ill hear if you plan to be away from your desk for an extended amount of time You are required to activate and deactivate this greetings manually To record your Extended Away Greetings 1 Press to dial...

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