TOWA SX-590II, Operating Manual

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8. TROUBLESHOOTING
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8. TROUBLESHOOTING
If you have a problem while operating your register, refer to the following steps to resolve a
problem.
Problem: Nothing is displayed at any mode.
Check: Turn the control lock to “ L” position.
Make sure the power code is plugged in correctly.
See “ 4) Control Lock in section 1. GETTING TO KNOW THE CASH REGIETER”
Problem: Sales transaction operations cannot be performed.
Check: Make sure the control lock is “ R ” position.
See “ 4) Control Lock in section 1. GETTING TO KNOW THE CASH REGIETER”
Problem: Receipts are not issued.
Check: Make sure the Receipt ON/OFF key is ON.
If a paper jam occurs, remove the paper roll.
See “ 2) Installing The Paper Rolls in section 2. SETTING UP”
Problem: The journal does not rotate.
Check: Make sure the Take-up reel is placed correctly on the support.
See “ 2) Installing The Paper Rolls in section 2. SETTING UP”.
Problem: A paper jam occurs.
Check: Make sure the paper roll rotates in a correct direction.
If a paper jam occurs, remove the paper roll.
See “ 2) Installing The Paper Rolls in section 2. SETTING UP”
NOTE
: If you cannot solve the problem after reading and following the instructions above,
initialize the cash register computer system as described in the section 2. Setting up in
this Operating manual.
Please note that, by the “SYSTEM CLEAR”, both programming and register data will be
lost . You are recommended to save data before performing the system clear.
If the problem is not solved after “SYSTEM CLEAR”, turn the control lock
to the “L” position and remove the power cord from the socket. Then contact your local
dealer
.