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Before contacting us, please carry out a few simply checks for your TouchIT LCD. If the problem
cannot be resolved after reading the following advice, please write down your TouchIT LCD’s
model and serial number and then contact us. If you can be at your TouchIT LCD when you call us,
we can help you troubleshoot.
No sound and image
Check whether the power cord is connected with the socket (outlet) on the wall, and whether the
socket is powered on.
Check whether the power on-off button on the front panel has been pressed.
Check the screen brightness and contrast settings.
Check the volume.
Normal screen display but no sound
Check the volume.
Check whether the TouchIT LCD is set in mute mode.
If you are using HDMi from a computer, check your model can output sound over HDMi. If not,
connect with the 3.5mm Aduio Jack.
No screen display or the image is black and white
Adjust the colour settings.
Check the colour standards.
Check the cables are all securely connected
Check your TV region is correct (eg PAL not NTSC)
Sound and image are receiving interference.
Try to isolate the TouchIT LCD from other electronic appliances
Try plugging the TouchIT LCD into another socket (outlet)
Fuzzy picture or image distortion
Check your antenna - the direction, location and cable connection.
Check that all cables are securely connected to the TouchIT LCD
Functional failure of remote control
Replace the remote control batteries with new ones;
Clean the top of the remote controller (IR window).
Check the battery contacts.
http://www.monomachines.com
http://www.monomachines.com
