52
Troubleshooting
Rear and Front Cleansing, Wand
Trouble
Please check
Ref.
Page
The wand
(or cleansing water)
does not come out
●
If you can operate with the control panel (check while sitting on the toilet seat.)
➞
It may be the case that the top unit does not detect a signal of the remote
control.
Check "Is the remote control working?"
12
51
●
When the temperature is low, it takes time for the wand to come out after the
remote control button is pressed because the water must be warmed up
fi
rst.
-
●
Did you sit on the toilet continuously for 2 hours or longer?
(If so, operation is stopped for safety purposes.)
➞
Stand up from the seat and then use again.
-
●
If the water supply pressure drops signi
fi
cantly, for example if water is used
elsewhere or if there is a water failure, the function may stop for safety.
➞
Disconnect the power plug and wait about 10 seconds before inserting it
again.
If the same symptom reappears
➞
There may be a malfunction.
Consult with the contact referred on the back cover of this manual.
15
Back
cover
●
The seat switch will not turn on unless you sit on the seat properly.
➞
Sit back on the toilet seat.
11
●
Are you using a toilet seat cover, a toilet lid cover or
a seat for infants?
➞
Remove any covers. When using a seat for infants
or a soft highchair, remove after each use.
Covers
11
The wand extends but
the cleansing water
does not come out /
The cleansing water
pressure is weak
●
Has a water failure occurred?
➞
Press the [STOP] button on the remote control and wait until water service
is restored.
-
●
Is the shutoff valve closed?
15
●
Is the water
fi
lter drain valve clogged with foreign matter?
➞
Clean the filter.
34
●
Is the water pressure set to a low level?
16
The cleansing water
is cold
●
Is the warm water temperature set to "OFF" or a low level?
●
When the temperature of the water supply or the bathroom is low, the water
temperature may be low when
fi
rst sprayed.
24
-
Stops in the middle
of use
●
Rear, rear soft, front and wide front cleansing stop automatically after about 5
minutes of continuous use.
●
Does the seat switch have dif
fi
culty detecting?
➞
Sit back on the toilet seat. If you get up slightly from the seat, or sit forward on
the seat, the seating switch may temporarily stop detecting your presence.
-
11
Water comes out
unexpectedly from
the wand
●
Water comes out from the area around the wand for several seconds after
you sit on the toilet seat.
●
Before after-mist, water comes out from around the wand for about 70
seconds. (SN996MX only)
●
Has the CLEAN indicator lit up in a cycle?
The wand is cleaned with "".
20
