33
Issue
Possible Causes
Solution
Air conditioner
seems to run
too much.
The current air conditioner replaced
an older model.
The use of more efficient components
may cause the air conditioner to run
longer than an older model, but the
total energy consumption will be less.
Newer air conditioners do not emit the
“blast” of cold air you may be
accustomed to from older units, but
this is not an indication of lesser
cooling capacity or efficiency. Refer to
the efficiency rating (EER) and capacity
rating (in BTU/hr.) marked on the air
conditioner.
The air conditioner is in a heavily
occupied room, or heat producing
appliances are in use in the room.
Use exhaust vent fans while cooking or
bathing and try not to use heat
producing appliances during the
hottest part of the day. A higher
capacity air conditioner may be
required, depending on the size of the
room being cooled.
Water drips
from
cabinet into
your
house.
The air conditioner is not properly
leveled.
The air conditioner should slope slightly
downward toward the outside. Level the
air conditioner to provide a downward
slope toward the outside to ensure
proper drainage. See the Installation
Instructions.
NOTE:
Do not drill a hole in the bottom of the metal base and condensate pan.
Air conditioner
can't receive
signal from
remote
controller or re-
mote controller
is not
sensible.
The unit is interfered seriously (such
as static pressure, unstable voltage).
Please pull out the plug. Insert the plug
after about 3 minutes, and then turn on
the unit.
Remote controller is not within the
receiving range.
The receiving range of remote controller
is 8 m (26.25'). Do not exceed this range.
It's blocked by obstacles.
Remove the obstacles
Sensitivity of remote controller low.
Check the batteries of remote controller.
If the power is low, please replace the
batteries.
There’s a fluorescence lamp in the
room.
Move the remote controller close to the
air conditioner. Turn off lamp and try it
again.
There is an
abnormal
sound when
operation is
working
Could there be an interference
such as radio, thunder, etc.?
Turn the appliance off, disconnect it,
re-connect it and turn it on.
