Toshiba Rack Enclosure Installation Manual – 99881-000
15
14
Service
If the enclosure requires repair, do not return it to the distributor/reseller. Follow these steps:
Reference the instructions manual to see if it can resolve the issue or problem. If issue persist,
contact Toshiba International Corporations support group for further assistance. See Contact
Customer Support section for contact numbers or visit
www.toshibaups.com
.
Note the model number and serial number and the date of purchase. The model and serial
numbers are located on the rear of the enclosure.
If the enclosure is under warranty, the repair or replacement is free.
If it is determined that the enclosure is under warranty and needs to be repaired or replaced, please
submit a Return Authorization (RA) Form from
www.toshibaups.com
. A Return Authorization
representative will provide an RA# with instructions to allow the enclosure to be returned for repair or
replacement. All returns must have an RA#.
