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Handset Operation

Calling the Attendant Console

Strata DKT2104-CT Cordless Digital Telephone 5/00

Calling the Attendant Console

There are three ways to call the Attendant Console depending upon system
programming. You can call any Attendant Console, a particular Attendant Console, or
all Attendant Consoles.

Any Console

➤

Press a [DN] + 0. The call rings the Attendant Console. Dial 0 calls rotate between
the consoles if more than one console is installed.

Specific Console

Emergency Calls to All Consoles

➤

Press [DN] + #400. The call rings all consoles Emgr.

Using CO Line Access Codes

➤

Press a [DN] + the
console’s [DN]
______.

The call rings the console

,Q'1

Note

Your System Administrator can provide the
Attendant Console [DNs].

1. Press

WDON

...or a

[DN].

You hear internal dial tone and the LED lights steady
(with INT/PDN automatic off-hook selection
programmed).

2. Enter a CO Line

access code.

See

“Access Codes”

Page 83

. You hear CO Line

dial tone and the LED continues to flash at the in-use
rate.

Summary of Contents for Strata CTX DKT2104-CT

Page 1: ...Telecommunication Systems Division May 2000 Digital Business Telephone Systems DKT2104 CT Cordless Digital Telephone User Guide ...

Page 2: ...ing or manufacturing methods may warrant DKA UG D2104 VA 4016163 Version A 1 May 2000 Version A February 2000 Copyright 2000 Toshiba America Information Systems Inc Telecommunication Systems Division All rights reserved No part of this manual covered by the copyrights hereon may be reproduced in any form or by any means graphic electronic or mechanical including recording taping photocopying or in...

Page 3: ...2 Handset 2 Base Unit 4 Charger Unit 4 Batteries 5 Volume Levels 5 Handset Mute 6 Cordless Digital Telephone Standard Parts 7 Base Unit 8 Chapter 2 Installation Step 1 Review Safety Instructions 9 Step 2 Select Location 12 Step 3 Mount on a Wall 12 Step 4 Connect Telephone Cables 14 Step 5 Connect and Apply Power 15 Base Unit 15 Charger Unit 15 Step 6 Raise the Base Unit Antenna 16 ...

Page 4: ...irst Signaling 27 Controlling Ringer and Handset Volume 28 Handset Volume 28 Ringer Volume 28 Mute Your Conversation 28 Mute the Ringer 28 Making Calls 29 Internal Numbers 29 External Numbers 29 Answering Calls 30 CO Lines or DNs 30 Pooled Line Groups 30 Transferred Calls 30 Recall Override Busy Stations 30 Recalling 30 Overriding 30 Calling the Attendant Console 31 Any Console 31 Specific Console...

Page 5: ... Account Codes 41 Verified Account Codes 41 Alarm Reset 42 Alert Signaling 42 Automatic Busy Redial 42 Automatic Callback 42 Set Callback 42 Answer a Callback 42 Auto Redial 44 Call Forward 44 Call Forward All Calls 45 Call Forward Busy 45 Call Forward No Answer 46 Call Forward Busy No Answer 47 Call Forward Cancel 47 Call Forward External 48 Call Forward Fixed 49 Call Park Orbits Release 3 or Lat...

Page 6: ... Name Number Display 58 Clear the Displayed Name Number 58 Messaging 59 Create LCD Messages 59 Cancel LCD Messages 59 Message Waiting 59 Answer Messages Waiting 60 Cancel Messages Waiting 60 Set a DN PhDN Message Waiting Light 61 Cancel a Called Station Message Waiting Light 61 PhDN MW Message Waiting 62 Off hook Call Announce OCA 63 Activating Off hook Announce OCA 63 Handset Calling Using Voice ...

Page 7: ...tored Station or System Speed Dial Calling 72 Timed Reminders 73 Toll Restriction Override 75 Two Tandem Line Connection 76 Appendix Troubleshooting 79 Range and Performance 81 Simultaneous Conversation Channels 81 Radio Interference 82 Specifications 82 Access Codes 83 CO Line Access Codes 86 Feature Access Codes 86 Paging Group Codes 87 Speed Dial Access Codes 88 Index 89 ...

Page 8: ...Contents Chapter 5 Features vi Strata DKT2104 CT Cordless Digital Telephone 5 00 ...

Page 9: ...e with Strata DK Business Telephone Systems To get the most from your cordless telephone please read this guide thoroughly The Strata DK systems that support this equipment are DK14 DK16e and DK16 DK24 56 96 Release 4 0 DK40i and DK40 DK280 Release 3 0 or higher DK424i and DK424 For Strata DK40i DK40 DK14 and DK24 56 96 see Access Codes on Page 83 for differences in operation ...

Page 10: ...ultaneous conversation channels radio interference specifications and access codes Conventions Some of the following conventions are omitted in our manuals when they are not used Conventions Description Note Elaborates specific items or references other information Within some tables general notes apply to the entire table and numbered notes apply to specific items Important Calls attention to imp...

Page 11: ...ple PC keyboard or phone button entry Entries without spaces between them show a simultaneous entry Example Esc Enter Entries with spaces between them show a sequential entry Example 5 Tilde Means through Example 350 640 Hz frequency range Denotes the step in a one step procedure Denotes a procedure See Figure 10 Grey words within the printed text denote cross references In the electronic version ...

Page 12: ...ersion date in the Publication Information on the back of the document s title page The following documents and CD ROMS can be used to reference further information about the Strata DK systems Strata DK Programming Manual Strata DK Installation Maintenance Manual Strata DK Library CD ROM For authorized users Internet site FYI http fyi tsd toshiba com contains all current Strata DK documentation an...

Page 13: ...ag delays and is easy to take with you It works with Strata DK telephone systems except Strata DK24 56 96 Release 3 and provides you with reliability long life and outstanding performance Some of its features are Liquid Crystal Display LCD that wraps using 2 lines total of 32 characters Four displayed operation modes including Message Waiting MW HOLD MSG with MSG LED CNF TRN and MUTE buttons Wall ...

Page 14: ...ction buttons shown at right and an LCD that shows operating conditions The LCD displays talk when the battery is hot swapped quickly removed and returned to the handset while talking Message displays in standby mode only There is a ringer on the side of the handset that toggles the ringer vibrator On and Off Table 1 describes the available buttons and Table 2 describes the LCD messages Note Thoug...

Page 15: ...MW indication at called station 1 751 Conferences and transfers calls 087 Toggles the mute feature On and Off mutes your conversation away from the handset Table 2 LCD Messages LCD Message Action Corresponding LED talk Changing channels Blinks at 300 msec On and Off Muted Blinks at 600 msec On and Off Transferring Blinks at 200 msec On and Off Transferring and muted Blinks at 200 msec On and Off t...

Page 16: ...harger Unit shown at right that has front and rear slots The front slot functions as a cradle for the handset when idle and a charger for the handset battery The rear slot is for spare battery charging It automatically discharges when it detects that discharging is necessary Charge 1 and 2 LEDs indicate battery charging status The LEDs flash red when charging and are steady red when the battery is...

Page 17: ...erate Handset beeps once Cannot make call CAUTION Do not completely discharge the battery The Lead Acid battery for the DK2104 CT is similar to your car battery and can be damaged if it is completely discharged Make sure your spare battery is always charging to ensure against complete battery discharge To restore your battery capacity return the handset to the Charger Unit for charging or replace ...

Page 18: ...On Off When the handset is idle press YRO to select ring type and volume You also have a toggle switch on the handset left hand side that mutes the ringer Handset Mute Your handset speaker can be muted to consult another person in the room without the caller hearing you The mute feature is easily turned On and Off by pressing the button ...

Page 19: ...ur System Administrator RECHARGEABLE BATTERY MODEL BT 9000 DK 4V 500mAh CAUTION DO NOT SHOR T THE BATTERY TERM INAL KEEP THE BATTERY PACK AW AY FROM FIR E REME MB ER TO RECHARGE THE BATTERY PACK AFTER EVERY USE SEALED LEAD ACID RECHARGE ABLE NO NSPILLABLE BATTERY MU ST BE RECYCLED OR DISPOSED OF PROPERLY JAPAN STOR AGE BATTERY CO LTD MA DE IN JAPAN Pb 4387 1 2 3 4 5 6 7 8 9 0 abc gh i jkl mno pq r...

Page 20: ...The Grand Tour Base Unit 8 Strata DKT2104 CT Cordless Digital Telephone 5 00 Base Unit 4386 Desk Cordless Base Unit Antenna Desk LED Cordless LED AC Adapter Line In Line Out ...

Page 21: ... for more information Step 1 Review Safety Instructions Read and understand all product instructions Follow all warnings and instructions marked on the product Cleaning precautions Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a dry cloth for cleaning Do not use this product near water for example near a sink or in any wet area WARNING ...

Page 22: ...cts could touch dangerous voltage points or short out parts that could cause fire or electric shock To reduce the risk of electric shock do not disassemble this product Opening or removing covers could expose you to dangerous voltages or other risks Incorrect re assembly can cause electric shock when the appliance is subsequently used Contact qualified service personnel when service or repair work...

Page 23: ...information you need contact Toshiba for assistance Do not open or mutilate the battery Released electrolyte is corrosive and causes damage to the eyes or skin and if swallowed is toxic Sealed Lead Acid is a chemical known to the State of California to cause cancer Exercise care in handling the battery in order not to short the battery with rings bracelets and keys or other conductive materials Th...

Page 24: ...set away from sources of electrical noise such as motors and fluorescent lighting Important Place the Base Unit to the right of the DKT If placed on the left the cordless antenna picks up a tone due to its close proximity to the DKT speaker and electronic parts Step 3 Mount on a Wall 1 Select a wall location near a 120VAC outlet and within reach of the Strata DK digital line connection 2 Place the...

Page 25: ...DKT2104 CT Cordless Digital Telephone 5 00 13 5 Ensure that the wall mount plate is placed on the wall so that the feet are at the bottom when you are looking at the inside of the plate 6 Snap the Base Unit onto the plate shown above 4507 ...

Page 26: ...e wall jack using one of the supplied cables shown at right To connect to a Strata DKT 1 Unplug the cable from the DKT and plug into the Line In jack of cordless telephone Base Unit shown at right 2 Plug the additional two foot cable into the Line Out jack of the Base Unit and into the DKT jack located on the bottom of the telephone 4502 Digital Telephone Circuit Line In 4380 Digital Telephone Cir...

Page 27: ...see that the power LED is on Charger Unit 1 Plug the AC adapter cord into the input jack on the Charger Unit shown at right 2 Plug the AC adapter into a standard 120VAC wall outlet 3 Check to see that the power LED is on Important If the power does not light on either the Charger or Base Units return everything to your Authorized Dealer Always route the power cord where it is not a trip hazard and...

Page 28: ...ctory with one battery already installed and charged If not follow steps below and see Step 8 Charge Batteries for First Time 1 Carefully remove the battery cover from the back of the handset shown at right 2 Place a charged battery into the handset so that it slides easily along the ridges ensuring that the polarity is correct minus to minus and positive to positive The battery clicks into place ...

Page 29: ... 4 Make sure that the top marked with plus and minus signs faces down toward the bottom of the Charger Unit 5 Ensure that charge 2 LED lights If it does not make sure that the AC adapter is plugged in and that the handset is making good contact with the Charger Unit Now you are ready to configure your cordless handset See Chapter 3 Configuration beginning on Page 21 for more information 4479 RE CH...

Page 30: ...use the belt clip to carry the handset and conduct a conversation All feature operations remain the same except the handset earphone and microphone are disconnected 1 Open the cover over the headset jack that is located on the side of the handset 2 Plug in the headset as shown at right Important Only use headsets especially designed or modified for use with radio frequency equipment 4509 ...

Page 31: ...lt clip tab from the top rear of the handset shown at right 2 Slide the belt clip into the space where the belt clip tab was carefully aligning the belt clip sides to the notches 3 Use the belt clip to attach the handset to your belt or pocket To remove the belt clip 1 Pull the belt clip release button back shown at right 2 Carefully lift the belt clip off 4385 4508 Apply Pressure Push ...

Page 32: ...Installation Install Belt Clip 20 Strata DKT2104 CT Cordless Digital Telephone 5 00 ...

Page 33: ...ring the program mode all incoming calls are identified with a ringback tone until the program mode is ended and current calls are unaffected You can configure three settings that affect the way the cordless telephone operates with the Strata DK system that are PROG1 reserved PROG2 reserved RCV LEVEL F3 ON sets the receive level to normal F3 OFF sets the receive level to 4 dB level level These set...

Page 34: ...ode 22 Strata DKT2104 CT Cordless Digital Telephone 5 00 Enter the Program Mode 1 Remove the handset from the Charger Unit 2 Press and hold and at the same time shown at right 3 Press YRO to step forward and back through the menu 4503 ...

Page 35: ...Configuration Enter the Program Mode Strata DKT2104 CT Cordless Digital Telephone 5 00 23 4 While holding and press WDON shown at right 5 Release and WDON simultaneously 4504 ...

Page 36: ...p 8 Press WDON at any time to exit without saving changes or save the changes by stepping to data store and pressing before WDON Note The F3 LED changes for each of the program steps after is pressed PROGRAM RESERVED RESERVED RESERVED RESERVED RCV LEVEL NORMAL RCV LEVEL 4 DB TALK QUIT 0 STORE DATA STORE TALK QUIT R V O L F1 ON F1 OFF F2 ON F2 OFF F3 ON F3 OFF R V O L M U T E T A L K R V O L M U T ...

Page 37: ...alls Calling busy stations and attendant consoles Using CO access codes Using ISDN trunks Transferring and conferencing calls Your cordless telephone is easy to use and has a lightweight handset The LCD gives you up to the minute status on transmission and call processing If the LCD is blank the handset is in standby mode and ready to use Note The LCD displays no service when you are out of range ...

Page 38: ...he cordless mode 1 Pick up the handset and press WDON This message blinks and you hear dial tone This displays The DKT displays CORDLESS MODE 2 Press WDON again and return the handset to the Charger Unit This displays on the handset and the DKT LCD Note The handset LCD goes blank after a few seconds or clip it to your belt 4 8 5 1 1 talk 1 2 3 5 ...

Page 39: ...ice You can toggle between Tone and Voice First Signaling on a call by call basis Both signals are enabled in system programming and determine how you make and answer calls To change the signaling To answer a Tone First Signaling call Press WDON You hear successive ring tones Pick up the DKT telephone You hear dial tone This displays on the handset and the DKT LCD 1 Press DN station DN If Tone Fir...

Page 40: ...Volume Press YRO to select the ring volume You can choose high low and off for two ringer types Note When ring off displays you receive a vibration alert instead of the audible ring tone Mute Your Conversation 1 Press and hold 087 to consult with another person in the room without the caller hearing you 2 Release 087 to continue the conversation Mute the Ringer Press the sliding button on the side...

Page 41: ...e announcement when you hear a single tone If you have Tone Signaling you hear repeated ring tones Wait for the call to be answered If the called station does not answer you can leave a message by pressing 06 or 1 Press WDON You hear dial tone and LED lights steady or press any available LQH LQH can be labeled 2 LQH outside CO Line LQH or 3RROHG LQH US 2 Enter a telephone number Dial tone stops af...

Page 42: ...ges from flashing incoming call rate to steady 1 Press the flashing 3RROHG LQH US or WDON The LED changes from the flashing incoming call rate to steady Press WDON or the flashing DN You hear ringing tone The handset continues to ring whether the DKT is set for Voice First or Tone Signaling The DN or Line LED lights steady when you connect Press Busy Override is activated use only if the called st...

Page 43: ...rotate between the consoles if more than one console is installed Specific Console Emergency Calls to All Consoles Press DN 400 The call rings all consoles Emgr Using CO Line Access Codes Press a DN the console s DN ______ The call rings the console Q 1 Note Your System Administrator can provide the Attendant Console DNs 1 Press WDON or a DN You hear internal dial tone and the LED lights steady wi...

Page 44: ... stops after entering the first digit Important Do not enter the telephone number too quickly because it does not display and times out 1 Access an outside CO line 2 Enter a number 3 Press 6WDUW The dialed digits are not sent until you press 6WDUW or the timer expires See ISDN Outgoing Calling on Page 57 for more information on ISDN calls talk ...

Page 45: ...single tone unless the call was made with Tone First Signaling Then you hear ringing tone 3 Announce the call The Line LED changes to steady red when the called station connects with the transferred call If the called station does not answer you receive a recall ring Your station or DN must be idle to receive the recall or press LQH DN to reconnect to the transferred call before the called party a...

Page 46: ...less or vice versa by using 2 If the cordless is idle the transfer takes place immediately Press WDON or the flashing DN The DN or Line LED is steady when you connect to the call 1 While in conversation press ROG on the DKT The Line LED flashes 2 Press WDON on the Cordless handset The CORDLESS LED lights steady The DKT LEDs go out and its LCD displays CORDLESS MODE 3 Press 2 on the Cordless handse...

Page 47: ...ecall ring when your station or DN is idle The ring is set by system programming 4 Press WDON The Line LED changes to steady when the called station connects with the transferred call or LQH DN to reconnect to the transferred line before the call is answered or busy tone is received The Line LED changes to steady red when the called station connects with the transferred call After you hang up the ...

Page 48: ...D also flashes at the in use rate 4 Repeat the procedure to add other CO lines or DNs Do not exceed the maximum number 1 Press 1 751 You hear dial tone The DN or Line LED flashes at the conference rate if the call is on a DN or LQH 2 Dial the next telephone number 3 Press 1 751 after the party answers All parties are conferenced You can add one more station to a two line conference Note If you rec...

Page 49: ...2 Dial the DN of the station to be added If you receive a busy tone or no answer press 1 751 to return to the original connection 3 Press 1 751 after the party answers All parties are conferenced The DN or Line LED lights steady Up to three stations including your own can conference with one line The new station is not conferenced until you answer by lifting the handset or pressing a DN ...

Page 50: ...Handset Operation Conferencing Calls 38 Strata DKT2104 CT Cordless Digital Telephone 5 00 ...

Page 51: ... Message Waiting MW Park in Orbit and Park and Page Speed Dial SD Privacy on Line and Release The four flexible buttons perform the same way as the first four buttons on your 2000 series digital telephone They are assigned during system installation See your System Administrator for the features that have been assigned If you are not using these buttons for the assigned features you can invoke the...

Page 52: ...red to enter a Forced Account Code before dialing a telephone number Emergency Override of Forced Account Codes You can bypass Forced Account Codes with three emergency numbers including 911 See your System Administrator for these numbers 1 Access a line You hear dial tone after accessing a line If you dialed with LCR you do not hear dial tone See Access Codes on Page 83 2 Enter the Forced Account...

Page 53: ...u must enter specific codes when entering Forced or Voluntary Account Codes Verified Account Codes are established in system programming or by designated stations 1 Press FFRXQW RGH Your conversation is not interrupted Note Some systems require that you enter the Account Code before dialing a telephone number In this case if a valid Account Code is not entered dialing external calls is restricted ...

Page 54: ...s not supported by the DKT2104 CT It must be assigned to your DKT Automatic Callback After reaching a busy or DND station you can set ACB to have the system call you back when the called station becomes available You can make other calls while waiting for the called station to become available Set Callback Answer a Callback 1 Press XWR DOOEDFN Busy tone stops momentarily then you hear two seconds ...

Page 55: ...hts steady The called station gets a voice announcement from your telephone With Tone Signaling you hear ringback tone and the called station rings If you get a busy tone after answering the callback the called party has already received or originated another call Your request is not cancelled 1 Press XWR DOOEDFN The busy tone stops momentarily then you hear two seconds of dial tone then busy tone...

Page 56: ...types of calls are forwarded External calls but not lines that ring more than one station except CF External Transferred line calls Internal calls except Handsfree OCA and CF External Note CF has priority over the Station Hunt feature You hear CO dial tone If you hear a busy tone the line has received another call Your request is not cancelled You are recalled when the line becomes available The L...

Page 57: ...ll calls are forwarded immediately The station does not ring Call Forward Busy Calls to your handset while you are busy on another call or in the DND mode forward immediately if this feature is set If your handset is idle incoming calls ring normally 1 Press a PDN or PhDN You hear a confirmation tone Note PhDNs can only be forwarded by using the dial codes 2 Enter the DN to which calls are forward...

Page 58: ... in system programming to override CF No Answer when receiving Voice First handsfree calls Callers can activate CF No Answer by dialing during their voice announcement To set CF No Answer 3 Press WDON 1 Press a PDN You hear confirmation tone 2 Enter the forwarded to DN 3 Press 6SHHG LDO or 4 Enter the time at which the calls are to be forwarded 08 60 seconds You can omit this step if you do not wa...

Page 59: ...rride CF No Answer Busy when receiving Voice First handsfree calls Callers can activate CF Busy No Answer by pressing during the voice announcement Call Forward Cancel Press the applicable DOO RUZDUG so that its associated LED turns Off or PDN or WDON Important Does not apply to CF External 1 Press the PDN or PhDN to be forwarded You hear a confirmation tone 2 Enter the forwarded to DN 3 Press 6SH...

Page 60: ...N and or Direct In Dial DID line calls are forwarded When forwarding to an outside destination include the CO Line or CO Line Group access code before the telephone number See Table 6 on Page 86 for the CO Line Line Group access codes The LCR access code 9 cannot be used Important Only perform the following procedure the first time CF External is set or when you change the destination It is not ne...

Page 61: ... retrieve the parked call at a later time Originate another call Access a voice paging device to announce the parked call for pickup from another station If you park a call and your station is idle while the system Call Park recall timer expires the parked call automatically recalls to your station If your station is busy the parked call camps onto your station 1 Press the PDN WDON You hear confir...

Page 62: ...it number is usually provided in the paging announcement The Line or DN LED lights steady when the call is picked up 1 Press 1 751 The Line or DN LED flashes at the consultation hold rate 2 Enter a General Orbit number or a valid DN The Line LED flashes at an on hold rate the DN LED is off You hear a short dial tone for your paging access 3 Enter the Paging access code______ See Access Codes on Pa...

Page 63: ...Call Pickup CO Line Pickup Press a DN Group Pickup Stations are assigned to pick up groups As many as 20 groups can be created to pick up internal or external calls that are ringing in your group or in other groups See your System Administrator for group assignments Call Ringing in Your Group Press a DN Call Ringing in Another Group 1 Press a DN 2 Dial one of the pickup codes See Access Codes on P...

Page 64: ... station s PDN SDN PhDN or CO Line DSS LED is lit it could be busy or in DND mode If a station is idle but other stations are using all of its PDNs the DSS button also is lit 1 If you are talking press 2 or the flashing DN The call you are on is placed on hold and you are connected to the waiting call The DN or Line LED lights steady or LQH if your telephone has the Auto Hold feature See your Syst...

Page 65: ...s R 1RW LVWXUE The LED lights steady in DND mode Notes Pressing R 1RW LVWXUE while a call is ringing at your station silences the ringing Calls forward from your station if it is set for CF Busy or CF Busy No Answer while in the DND mode Some stations can be programmed to override your DND mode or R 1RW LVWXUE again to toggle off Press one of 8QORFN RRU a The door unlocks for three or six seconds ...

Page 66: ...at Other Stations Monitoring Door Telephones 1 If the door telephone is ringing and assigned to your DN press WDON You are connected to the door telephone and your DN LED lights steady 2 Input the door telephone DN if not connected yet 3 Hang up when the call is completed Press a DN You hear a distinctive ringing tone Your telephone rings five times or only once depending on system programming 1 P...

Page 67: ...ss 2 The Line or DN LED flashes green at the on hold rate You hear recall tone when your station is idle or two times only when busy if you do not retrieve the held call before Hold the recall time set in system programming expires 1 Press WDON or the flashing DN to answer the call You are connected to the incoming call 2 Press 2 The Line or DN LED flashes green at the on hold rate You hear recall...

Page 68: ... by station basis in system programming Switching Between Calls Press LQH or the DN that is on hold The Line or DN LED flashes at the on hold rate Press another LQH or DN to receive or originate a new call while on one call The original Line or DN LED flashes at the on hold rate and the original call is placed on hold The LED of the new call lights steady and the new line is accessed Press LQH or ...

Page 69: ...y with a timer or with a start sequence The method depends on your system s programming See your System Administrator to determine the method Subaddress Subaddress digits can be required for dialing another department or sending a call to a printer 1 Access an outside CO line 2 Dial the number 3 Press 6WDUW The dialed digits are not sent until you press this button or until the timer expires 1 Acc...

Page 70: ...s When you call another station or when another station calls you this information also displays on the calling station s LCD Note On override OCA calls or if your handset has Message and Call Forward settings your title does not display Clear the Displayed Name Number 1 Press WDON Current information displays 2 Press WDON 1 Press WDON You hear a confirmation tone then a busy tone 2 Press WDON 3 P...

Page 71: ...06 The Msg LED at the called station flashes The user can call you back by pushing the 0VJ or MW button with the flashing LED Each MW button can accept up to four messages at each DN or PhDN at one time One for each DN is reserved for the message center set in system programming 1 Press a PDN 2 Enter a message number Personal messages are 10 19 and system messages are 60 99 3 Press WDON The LCD Ms...

Page 72: ...evice that set the indication If there is no answer the LCD continues to display MSG 2 Press WDON after receiving the message to terminate the call Voice mail devices cancel the indication after a short delay 3 Repeat Steps 1 and 2 to retrieve additional messages The MSG LCD displays if you have more messages Press 06 The MSG LCD turns off when the called party answers or WDON The MSG LCD turns of...

Page 73: ...u dialed a PhDN and that station has a Msg button specifically associated with the PhDN then the PhDN MW LED flashes If the called station does not have a PhDN MW button then dial the PDN to leave a message or 3 Press WDON The Msg LED continues to flash at the called telephone until the called party retrieves the message by pressing the flashing fixed 0VJ or the PhDN MW After setting an MW indicat...

Page 74: ...ce mail device that left the message The LED on your telephone continues to flash or WDON If there is no answer hang up and try at a later time 2 Press WDON after receiving the message If you have more than one MW indication from different sources the red LED continues to flash after you answer the first message 3 Repeat Steps 1 and 2 to answer the next messages 1 Press the PhDN associated with th...

Page 75: ...s set for automatic OCA you are connected as an OCA call immediately otherwise when you hear busy tone you must press If your system is set for Tone Signaling you hear ringback tone and must press to OCA If you hear busy tone after pressing press to activate OCA If you hear busy tone press you hear ringback tone then press to OCA Handset Calling Using Voice First Signaling 1 Press WDON You hear a ...

Page 76: ...u hear DND busy tone 1 Press WDON and call the desired station 2 Press or to speak to the called station If you receive busy tone after pressing the called station is either busy on a speakerphone call or does not have the OCA option set in system programming Either condition blocks OCA 3 Press if you receive busy tone Then press to OCA You hear ring tone or if you receive ring tone press to OCA y...

Page 77: ...the station if your station is programmed for automatic SP OCA operation 2 Speak to the called party or press if a busy tone is heard or your station is not programmed for automatic SP OCA operation you must press to speak to the called station 1 Press WDON and call the desired station 2 If you receive busy or ring tone press If you receive busy tone after pressing the called telephone is either b...

Page 78: ...elephones Note Privacy Override is blocked by DND However OCA is possible to DND stations from stations that are allowed DND override Executive Override Press after reaching a busy station A tone is heard at the busy station indicating that a call is waiting For Off hook Call Announce activation see Off hook Call Announce OCA on Page 63 or If your station has Automatic OCA and the called station c...

Page 79: ...ptional feature enables you to enter a conversation on a private common LQH Up to two stations can enter an existing line to station call up to three stations can be connected to a line Your station must be assigned with Privacy Override in system programming or the station that is already connected to the line must be in the Privacy Release mode 1 Press a DN and enter a paging access code See Acc...

Page 80: ...one DN Connected parties can hear an optional tone before you enter the conversation Note Station users with 3ULYDF 5HOHDVH can enable stations to enter their conversations on common lines even if the station entering the conversation is not programmed for Privacy Override Press a busy LQH The LED turns off and station users can enter line calls on your station by using Privacy Override You are co...

Page 81: ...telephone even if other telephones share a common DN To deactivate Privacy Release Press 3ULYDF 5HOHDVH while on a line call The Privacy Release LED lights steady and the line flashes at all appearances Station users should be able to enter your calls by pressing a common LQH button Only one station can enter each time 3ULYDF 5HOHDVH is pressed You must be on a line call to activate this feature T...

Page 82: ...HOHDVH DQG QV Press the 5HOHDVH DQG QV The Line or DN LED flashes to indicate a new incoming call while you are connected to the existing call You hear a muted Busy Override or Camp on busy tone The original call is released and you can answer the new call or 1 751 and dial a transfer to destination Then press 5HOHDVH DQG QV This transfers the original call and answers the new call or 66 of a tran...

Page 83: ...ode if the following storage procedures are not completed within one or three minutes The time is set in system programming Storing Station Speed Dial Numbers You can store personal telephone numbers on Station SD buttons or in an access code sequence Notes SD number storage requires 5HGLDO and 6SHHG LDO to be programmed as flexible buttons on the handset Redial functions only work if assigned to ...

Page 84: ... to stations in system programming To call using SD 3 Enter the telephone number up to 20 digits 4 Store a DN and a CO Line access code before the telephone number See Access Codes on Page 83 5 Press 5HGLDO The number is stored 6 Repeat Steps 1 5 to replace stored telephone numbers with new ones or clear entries by repeating Steps 1 6 skipping Step 4 1 Access a line See Access Codes on Page 83 for...

Page 85: ...e This feature requires 5HGLDO or a flexible button 1 Access a line See Access Codes on Page 83 for information on CO Line access codes 2 Press 6SHHG LDO Note SD cannot appear on any button position if the port that the cordless is connected to uses as an access code or if your telephone does not have 6SHHG LDO 3 Enter the SD code Station SD codes are System SD codes are or see Appendix on Page 83...

Page 86: ...dless displays 3 Press This is an everyday reminder or This is an only one time reminder 4 Enter the LCD message number station number and system code The first 16 characters only display when the timed reminder calls back or 5 Press 5HGLDO The time is recorded in memory and a burst of dial tone is received to confirm successful entry Example Sets a message for 11 03 AM delivery sends Message 62 o...

Page 87: ...ial to cancel the reminder set for or dial to cancel the reminder set for etc Note You can only cancel one reminder at a time 2 Press 5HGLDO The reminder is cancelled 1 Press LQH or DN You hear dial tone and the Line LED flashes steady See Access Codes on Page 83 for Line Access Codes or ask your System Administrator for the proper code to be used for this type of call 2 Press 1 751 You no longer ...

Page 88: ...tor for the proper code to be used for this type of call 3 Press 1 751 after the party answers The DN LED lights steady and all parties are conferenced 4 If you get a busy or no answer press DN 1 751 You are returned to the original call You hear dial tone and the DN LED flashes at the exclusive hold rate 5 Press 1 751 and hang up The DN LED continues to flash at the exclusive hold rate and the tw...

Page 89: ...ess LQH You are returned to the original call 4 Press 1 751 You hear dial tone The Line LEDs flashes at the exclusive hold rate and the LED lights steady Both Line LEDs continue to flash at the exclusive hold rate and the two lines are connected The LED turns off 5 Press WDON If the public telephone company provides auto disconnect the connection may release automatically when the parties hang up ...

Page 90: ...Features Two Tandem Line Connection 78 Strata DKT2104 CT Cordless Digital Telephone 5 00 ...

Page 91: ...nels Radio interference Specifications Access codes Troubleshooting If your cordless telephone is not performing to your expectations try the suggestions in Table 3 If you are still unable to resolve the problem contact your telephone system administrator Important Do not attempt to service this unit yourself All service must be done by qualified service personnel ...

Page 92: ...a is fully vertical Move closer to the Base Unit Echo during conversation Depending on the environment from which you are calling such as a noisy area a caller using a DKT may experience echo if the volume control of the handset is set at 10 or higher You can lower the volume using or contact your authorized dealer for handset software upgrade No dial tone Move closer to the Base Unit Cannot confi...

Page 93: ...herever possible put the Base Unit in the middle of the coverage area Mount the Base Unit high in the room for maximum range Put 3 or less handsets 12 feet apart Put 4 to 10 cordless telephones 20 feet apart Simultaneous Conversation Channels The cordless handset has 30 operating channels available A common misconception is that this limits a customer to 30 handsets This is not the case Each hands...

Page 94: ... Table 4 Specifications General Frequency Control Frequency Synthesizer Modulation FM Operating Temperature 10 to 50 C Base Unit Receive Transmit Frequency 905 925 MHz 30 channels Power Requirements 10VDC from supplied AC adapter Size Width 5 0 inches Depth 7 5 inches Height 3 7 inches Weight Approximately 1 lb 5 oz Handset Receive Transmit Frequency 905 925 MHz 30 channels Power Requirements 9VDC...

Page 95: ... information Table 5 Access and Speed Dialing Codes Feature Strata DK14 DK16e DK40 DK40i DK280 DK424 DK424i Strata DK8 DK16 Strata DK24 DK56 and DK961 Account Code 1 751 1 751 ABR Cancel WDON WDON WDON WDON ABR Set 1 751 WDON 1 751 WDON ACB Cancel WDON WDON CF All Calls WDON WDON WDON WDON CF Busy WDON WDON WDON WDON CF Busy No Answer1 WDON 6 WDON WDON 6SHHG LDO WDON CF External WDON 1R WDON CF No...

Page 96: ... WDON WDON Door Phones WDON WDON Emergency Page WDON Hook Flash 1 751 1 751 LCD Message Cancel WDON WDON WDON WDON LCD Message Set WDON WDON WDON WDON MW Cancel WDON WDON Page Access All Page WDON WDON Page Access External Zones WDON WDON Page Access Internal All WDON WDON Page Access Internal Pg Grps WDON WDON Table 5 Access and Speed Dialing Codes continued Feature Strata DK14 DK16e DK40 DK40i D...

Page 97: ...ON WDON WDON Timed Reminders WDON 00 WDON WDON 00 WDON Toll Restriction Override 1 751 1R 1 751 1R Trunk Access LCR General WDON 1R WDON 1R Trunk Access Line Groups WDON 1R WDON 1R Trunk Access Trunk Access WDON 1R WDON 1R Voice Mail ID WDON WDON WDON WDON Voice Mail Retrieval WDON WDON WDON WDON 1 Except Release 3 2 Strata DK24 56 96 Release 3 does not support the cordless handset Table 5 Access ...

Page 98: ...e systems is used as a general group code or to access LCR You are required to dial in order to access the outside line In a system programmed with LCR you may not hear internal dial tone depending on system programming Press PDN CO Line access code Feature Access Codes Refer to the list of codes on Page 86 Table 6 CO Line Access Codes System CO Line Access Codes DK14 or 1 a or 2 a 1 Accesses line...

Page 99: ...tion Group F Station Group C Station Group G Station Group D Station Group H Table 8 External Paging Zones External Paging Zone Access Code External Paging Zone Access Code DK14 DK40 DK40i DK424 DK424i all processors Paging All Call Page Zone Paging All Call External Page Zone DK40 DK40i DK424 RCTUA RCTUBA BB RCTUC D and DK424i B1CU B2CAU B2CBU B3CAU B3CBU Zone A Zone C Zone B Zone D DK424 RCTUE F...

Page 100: ...umber on any of the codes listed below you can dial the number by entering the code such as or 6 Table 9 SD Access Codes Telephone System Size Station Codes System Codes Small System DK14 DK16e DK16 DK40i DK40 RCTUA a a Medium System RCTUBA BB and RCTUC D B1CU B2CAU B2CBU and B3CAU B3CBU a a Large System RCTUE F and B5CAU B5CBU a a Table 10 SD Number Linking System System Codes that Link to Other ...

Page 101: ...nd functions 8 battery 4 charging extra packs 9 extending life 9 removing and charging 17 busy override 66 C call attendant console 44 hold 55 other groups 51 override 66 park and page 50 park orbits 49 stored station 72 system speed dial 72 within your group 51 call forward 44 all calls 45 busy 45 busy no answer 47 cancel 47 external 48 fixed 49 no answer 46 call transfer with camp on 33 calling ...

Page 102: ...ency override of forced account codes 40 executive override 66 F features 9 forced account codes 40 G group pickup 51 H handset 25 29 63 volume level 25 I installation 9 installing optional headset 18 ISDN buttons 32 L LCD low battery indicator 9 name number display 58 M memory 29 message waiting 52 messaging 59 N name number display 57 narrow band technology 2 O off hook call announce HS OCA 63 O...

Page 103: ...ook call announce SP OCA 65 specifications 82 speed dial 71 access codes 73 88 storing station numbers 71 system speed dial calling 72 SP OCA tone first signaling 65 start ISDN button 32 57 sub subaddress ISDN button 57 T timed reminders 73 toll restriction override 75 tone pulse dialing 44 tone voice first signaling 73 transfer a call 33 V verified account codes 41 voluntary account codes 41 ...

Page 104: ...Index V V 92 Strata DKT2104 CT Cordless Digital Telephone 5 00 ...

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