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If Something Goes Wrong
Additional help
❖
USB Sleep and Charge may be disabled. Open the
TOSHIBA Sleep and Charge utility to check if the feature
is disabled and to enable it if necessary. For more
information, see
“Enabling/Disabling USB Sleep and
❖
Try selecting a different charging mode in the TOSHIBA
Sleep and Charge utility, if your computer provides more
than one charging mode. For more information, see
“Power supply mode settings” on page 111
.
❖
If you are attempting to charge a device without an AC
adaptor connected to the computer, the computer's
battery power may be below the limit specified in the
TOSHIBA Sleep utility or the battery may be depleted.
Lower the limit in Sleep and Charge to enable charging
at the current battery power level, or, if battery power is
running low or is depleted, connect the AC adaptor to
your computer.
❖
The USB Sleep and Charge function may not work with
certain external devices even if they are compliant with
the USB specification. In those cases, power on the
computer to charge the device or use a different
charging device.
The “USB Wakeup function” does not work.
❖
When the “USB Sleep and Charge function” is set to
Enabled, the “USB Wakeup function” does not work for
ports that support the “USB Sleep and Charge function.”
If you are using an external USB keyboard, plug it into a
USB port without the “USB Sleep and Charge function”-
compatible icon (
), if one is available. Otherwise
disable the “USB Sleep and Charge function” so that the
external keyboard is able to perform the “USB Wakeup
function.” For more information, see
.
Additional help
If you need further assistance
If you have followed the recommendations and are still
having problems, you may need additional technical
assistance.
❖
Since some problems may be related to the operating
system or the application you are using, it is important to
investigate all sources.
