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Toshiba Satellite Pro A210 Series, User Manual

The Toshiba Satellite Pro A210 Series Maintenance Manual is a comprehensive guide for users seeking to maintain and troubleshoot their device. This invaluable manual can be easily downloaded for free from our website, ensuring that users have the necessary information at their fingertips to keep their device in optimal condition.

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User’s Manual                                                                                        9-27

Troubleshooting

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TOSHIBA support

If you require any additional help using your computer or if you are having prob-
lems operating the computer, you may need to contact TOSHIBA for additional 
technical assistance.

Before you call

Some problems you experience may be related to software or the operating sys-
tem, it is important to investigate other sources of assistance first. Before con-
tacting TOSHIBA, try the following:

❑

Review troubleshooting sections in the documentation for software and 
peripheral devices.

❑

If a problem occurs when you are running software applications, consult the 
software documentation for troubleshooting suggestions. Call the software 
company’s technical support for assistance.

❑

Consult the dealer you purchased your computer and/or software from. They 
are your best sources for current information and support.

Where to write

If you are still unable to solve the

 

problem and suspect that it is hardware

 

related, write to TOSHIBA at the nearest location listed on the below.

Summary of Contents for Satellite Pro A210 Series

Page 1: ...TOSHIBA Satellite A210 Satellite Pro A210 Portable Personal Computer User s Manual ...

Page 2: ...nd is subject to civil damages or criminal action Please comply with copyright laws in making any reproduction from this manual Disclaimer This manual has been validated and reviewed for accuracy The instructions and descriptions it contains are accurate for the TOSHIBA Satellite A210 Satellite Pro A210 Portable Personal Computer at the time of this manual s production However succeeding computers...

Page 3: ...be used in this manual Macrovision License of Notice This product incorporates copyright protection technology that is protected by U S patents and other intellectual property rights Use of this copyright protec tion technology must be authorized by Macrovision and is intended for home and other limited viewing uses only unless authorized by Macrovision Reverse engineering of disassembly is prohib...

Page 4: ...f you use an extension cable with your AC adapter ensure that the total ampere rating of the products plugged in to the extension cable does not exceed the ampere rating of the extension cable To remove power from the computer turn it off remove the battery and dis connect the AC adapter from the electrical outlet To help avoid the potential hazard of electric shock do not connect or dis connect a...

Page 5: ... interference 2 This device must accept any interference received including interference that may cause undesired operation Contact Address TOSHIBA America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 1697 Telephone 949 583 3000 Only peripherals complying with the FCC class B limits may be attached to this equipment Operation with non compliant peripherals or peripherals n...

Page 6: ...0 Neuss Germany VCCI Class B Information Canadian Regulatory Information Canada Only This digital apparatus does not exceed the Class B limits for radio noise emis sions from digital apparatus as set out in the Radio Interference Regulation of the Canadian Department of Communications Note that Canadian Department of Communications DOC regulations provide that changes or modifications not expressl...

Page 7: ...s product is designed to work with and is compatible with the following net works It has been tested to and found to conform with the additional require ments conditional in EG 201 121 Germany ATAAB AN005 AN006 AN007 AN009 AN010 and DE03 04 05 08 09 12 14 17 Greece ATAAB AN005 AN006 and GR01 02 03 04 Portugal ATAAB AN001 005 006 007 011 and P03 04 08 10 Spain ATAAB AN005 007 012 and ES01 Switzerla...

Page 8: ...ls Institute for Telecommuni cations Equipment A05 0413001 Pursuant to FCC CFR 47 Part 68 When you are ready to install or use the modem call your local telephone com pany and give them the following information The telephone number of the line to which you will connect the modem The registration number that is located on the device US AGSMDO1BDELPHI The FCC registration number of the modem will b...

Page 9: ... advance of this discon nection If advance notice is not feasible you will be notified as soon as possible When you are notified you will be given the opportunity to correct the problem and informed of your right to file a complaint with the FCC In the event repairs are ever needed on your modem they should be performed by TOSHIBA Corpo ration or an authorized representative of TOSHIBA Corporation...

Page 10: ...isconnect the equipment Users should ensure for their own protection that the electrical ground con nections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particu larly important in rural areas 2 The user manual of analog equipment must contain the equipment s Ringer Equivalence Number REN and an explanation no...

Page 11: ... Conse quently there would be no permit in force for this equipment and the Telecoms Act 1991 prescribes a penalty of 12 000 for the connection of non permitted equipment Notes for use of this device in New Zealand The grant of a Telepermit for a device in no way indicates Telecom accep tance of responsibility for the correct operation of that device under all oper ating conditions In particular t...

Page 12: ... 67 ATS0 0 not auto answer ATS10 less than 150 loss of carrier to hangup delay factory default of 15 recommended ATS11 90 DTMF dialing on off duration 90 ms ATX2 Dial tone detect but not U S A call progress detect When used in the Auto Answer mode the S0 register must be set with a value of 3 or 4 This ensures a a person calling your modem will hear a short burst of ringing before the modem answer...

Page 13: ... might affect compliance with the relevant PTC Specifications The grant of this Telepermit is specific to the above products with the marketing description as stated on the Telepermit label artwork The Telepermit may not be assigned to other parties or other products without Telecom approval A Telepermit artwork for each device is included from which you may prepare any number of Telepermit labels...

Page 14: ...duct Optical disc drive standards TOSHIBA Satellite A210 Satellite Pro A210 computer is shipped with one of the following drives preinstalled DVD ROM CD RW DVD ROM or DVD Super Multi R DL drive The drive has one of the following labels CLASS 1 LASER PRODUCT LASER KLASSE 1 LUOKAN 1 LASERLAITE APPAREIL A LASER DE CLASSE1 KLASS 1 LASER APPARAT Before it is shipped the Class 1 Laser is certified to me...

Page 15: ...be subject to claims for damages and penalties Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak Use only the power cord indicated in this manual Replace only with the same or equivalent type battery recommended by the manufacturer Dispos...

Page 16: ...ocation Use of controls adjustments or the performance of proce dures other than those specified may result in hazardous radi ation exposure To prevent direct exposure to the laser beam do not try to open the enclosure Location of the required label PRODUCT IS CERTIFIED BY THE MANUFACTURER TO COMPLY WITH DHHS RULES 21 CFR SUBCHAPTER J APPLICABLE AT THE DATE OF MANUFACTURE MANUFACTURED Toshiba Sams...

Page 17: ...C DW 224E Location of the required label CERTIFICATION TISH PRODUCT COMPLIES WITH DHHS RULES21CFR CHAPTER 1 SUBCHAPTER J APPLI CABLE DATE OF MANUFACTURE MANUFACTURED TEAC CORPORATION 3 7 3 NAKA CHO MUSASHINO SHI TOKYO JAPAN ...

Page 18: ...contact an autho rized service location Use of controls adjustments or the performance of proce dures other than those specified may result in hazardous radi ation exposure To prevent direct exposure to the laser beam do not try to open the enclosure Location of the required label PRODUCT IS CERTIFIED BY THE MANUFACTURER TO COMPAL WITH DHHS RULES 21 CFR CHAPTER1 SUBCHAPTER J MANUFACTURED Manufactu...

Page 19: ...902A Location of the required label PRODUCT IS CERTIFIED BY THE MANUFACTURER TO COMPAL WITH DHHS RULES 21 CFR CHAPTER1 SUBCHAPTER J MANUFACTURED Manufactured by TOSHIBA CORPORATION 1 1 SHIBAURA 1 CHOME MINATO KU TOKYO 105 8001 JAPAN ...

Page 20: ...tenance contact an autho rized service location Use of controls adjustments or the performance of proce dures other than those specified may result in hazardous radi ation exposure To prevent direct exposure to the laser beam do not try to open the enclosure Location of the required label COMPLIES WITHFDA RADIATION PERFORMANCE STANDARDS 21 CFR SUBCHAPTER J MANUFACTURED Manufactured by Panasonic Co...

Page 21: ...R CHAPTER 1 SUBCHAPTER J APPLICABLE DATE OF MANUFAC TURE MANUFACTURED TEAC CORPORATION 3 7 3 NAKA CHO MUSASHINO SHI TOKYO JAPAN Location of the required label COMPLIES WITHFDA RADIATION PERFORMANCE STANDARDS 21 CFR SUBCHAPTER J MANUFACTURED Manufactured by Panasonic Communications Co LTD 1 62 4 Chome Minoshima Hakata ku Fukuoka JAPAN ...

Page 22: ...URED Manufactured by PIONEER CORPORATION 4 1 Meguro 1 chome Meguro ku TOKYO 153 8654 JAPAN Location of the required label PRODUCT IS CERTIFIED BY THE MANUFACTURER TO COMPLY WITH DHHS RULES 21 CFR SUBCHAPTER J APPLICABLE AT THE DATE OF MANUFACTURE MANUFACTURED TOSHIBA SAMSUNG STORAGE TECHNOLOGY CORPORATION 580 HORIKAWA CHO SAIWAI KU KAWASAKI SHI KANAGAWA 212 0013 JAPAN ...

Page 23: ...benach richtigen Sie bitte die nächste autorisierte Service Vertretung Um einen direkten Kon takt mit dem Laserstrahl zu vermeiden darf das Gerät nicht geöffnet werden ADVARSEL Denne męrking er anbragt udv endigt på apparatet og indikerer at apparatet arbejder med laserstråler af klasse 1 hviket betyder at der anvendes laserstrlier afsvageste klasse og at man ikke på apparatets yderside kan bilve ...

Page 24: ...ä silmilie vaarallista lasersäteilyä CAUTION USE OF CONTROLS OR ADJUST MENTS OR PERFORMANCE OF PROCE DURES OTHER THAN THOSE SPECIFIED IN THE OWNER S MANUAL MAY RESULT IN HAZARDOUS RADIATION EXPOSURE VORSICHT DIE VERWENDUNG VON ANDEREN STEURUNGEN ODER EINSTEL LUNGEN ODER DAS DURCHFÜHREN VON ANDEREN VORGÄNGEN ALS IN DER BEDIE NUNGSANLEITUNG BESCHRIEBEN KÖN NEN GEFÄHRLICHE STRAHLENEXPOSITIONEN ZUR FO...

Page 25: ... computer friendly environment xxxvii Stress injury xxxvii Heat injury xxxviii Pressure or impact damage xxxviii Express Card overheating xxxviii Mobile phone xxxviii Instruction Manual for safety and Comfort xxxviii Chapter 1 Introduction Equipment checklist 1 1 Hardware 1 1 Software 1 2 Features 1 3 Processor 1 3 Memory 1 3 Disks 1 4 Special Features 1 11 TOSHIBA Value Added Package 1 13 Utiliti...

Page 26: ...D RW DVD ROM drive 2 18 DVD Super Multi R DL drive 2 19 HD DVD ROM drive 2 20 HD DVD R drive 2 21 Remote Controller 2 22 Using the Remote Controller 2 26 Installing Removing batteries 2 27 Installing the batteries 2 28 Replacing the batteries 2 30 AC adaptor 2 31 Chapter 3 Getting Started Connecting the AC adaptor 3 2 Opening the display 3 3 Turning on the power 3 3 Starting up for the first time ...

Page 27: ...Sensor 4 4 Points to note about the Fingerprint Utility 4 6 Set Up Procedure 4 6 Windows Logon via Fingerprint Authentication 4 8 Fingerprint System Boot Authentication 4 9 Fingerprint Single Sign On Feature 4 10 How to Swipe the Finger 4 11 Using optical disc drives 4 12 Loading discs 4 13 Removing discs 4 15 AV Button function 4 16 Using TOSHIBA HD DVD PLAYER to enjoy HD DVDs 4 17 HD DVD Playbac...

Page 28: ... drive 4 31 Important message DVD Super Multi R DL drive 4 31 Before writing or rewriting 4 31 When writing or rewriting 4 34 Disclaimer DVD Super Multi R DL drive 4 35 Writing CD DVD HD DVDs on HD DVD R drives 4 35 When writing or rewriting 4 39 TOSHIBA Disc Creator 4 40 Data Verification 4 42 Video 4 42 When using Ulead DVD MovieFactory for TOSHIBA 4 42 Media care 4 46 CD DVD HD DVD 4 46 Using t...

Page 29: ...ng normal keyboard overlay on 5 8 Temporarily using overlay overlay off 5 9 Temporarily changing modes 5 9 Generating ASCII characters 5 9 Chapter 6 Power and Power Up Modes Power conditions 6 1 Power indicators 6 3 Battery indicator 6 3 DC IN indicator 6 3 Power indicator 6 4 Battery types 6 4 Battery 6 4 Real time clock battery 6 5 Care and use of the battery pack 6 6 Safety precautions 6 6 Char...

Page 30: ...7 1 Chapter 8 Optional Devices Cards memory 8 1 Power devices 8 1 Peripheral devices 8 1 Other 8 1 Express Card 8 2 Installing an Express Card 8 2 Removing an Express Card 8 3 Multiple Digital Media Card Slot 8 4 Installing a SD SDHC MS MS Pro MMC xD card 8 4 Removing a SD SDHC MS MS Pro MMC xD card 8 6 Memory expansion 8 7 Installing memory module 8 7 Removing memory module 8 9 Additional battery...

Page 31: ...t 9 4 Power 9 4 Password 9 7 Keyboard 9 7 LCD panel 9 8 Hard disk drive 9 8 CD RW DVD ROM drive 9 9 HD DVD ROM drive 9 10 HD DVD R drive 9 11 DVD Super Multi R DL drive 9 12 Diskette drive 9 14 Infrared port 9 14 Pointing device 9 14 Touch Pad Dual Mode Pad 9 15 USB mouse 9 17 Fingerprint Sensor 9 18 Express Card 9 19 SD SDHC MS MS Pro MMC xD card 9 19 Monitor 9 20 Sound system 9 21 TV output sign...

Page 32: ... 10 2 HDD Drive Capacity 10 3 LCD 10 3 Graphics Processor Unit GPU 10 3 Wireless LAN 10 4 Non applicable Icons 10 4 Copy Protection 10 4 Images 10 4 LCD Brightness and Eye Strain 10 4 Appendixes Appendix A Specifications A 1 Appendix B Display Controller and Modes B 1 Appendix C V 90 V 92 C 1 Appendix D Wireless LAN D 1 Appendix E AC Power Cord and Connectors E 1 Glossary Abbreviations Glossary 1 ...

Page 33: ...nized then become acquainted with this manual by browsing through its pages Be sure to look over the Special Features section of the Introduction to learn about features that are uncommon or unique to the computers and carefully read HW Setup and Passwords If you are going to install Express Cards or connect external devices such as a printer be sure to read Chapter 8 Optional Devices Manual conte...

Page 34: ...The Glossary defines general computer terminology and includes a list of acro nyms used in the text The Index quickly directs you to the information contained in this manual Conventions This manual uses the following formats to describe identify and highlight terms and operating procedures Abbreviations On first appearance and whenever necessary for clarity abbreviations are enclosed in parenthese...

Page 35: ...the type face you see to the left Display ABC Names of Windows or icons or text generated by the computer that appears on its display screen is presented in the type face you see to the left Messages Messages are used in this manual to bring important information to your atten tion Each type of message is identified as shown below Terminology This term is defined in this document as follows Start ...

Page 36: ...Preface xxxvi User s Manual ...

Page 37: ...gh space around the computer and other equipment to provide ade quate ventilation Otherwise they may overheat To keep your computer in prime operating condition protect your work are from Dust moisture and direct sunlight Equipment that generates a strong electromagnetic field such as stereo speakers other than speakers that are connected to the computer or speak erphones Rapid changes in temperat...

Page 38: ...that is sensitive to heat as the mate rial could become damaged Pressure or impact damage Do not apply heavy pressure to the computer or subject it to any form of strong impact as this can damage the computer s components or otherwise cause it to malfunctions Express Card overheating Some Express Cards can become hot during prolonged use which may result in errors or instability in the operation o...

Page 39: ... your computer Save the box and packing materials for future use Hardware Check to make sure you have all the following items Satellite A210 Satellite Pro A210 Portable Personal Computer Universal AC adaptor and power cord Modular cable Provided with some models Some of the features described in this manual may not function properly if you use an operating system that was not pre installed by TOSH...

Page 40: ...del or HD DVD R drive model LAN Drivers Bluetooth Driver Can be used only for Bluetooth models Pointing Device Driver TOSHIBA Power Saver TOSHIBA User s Manual TOSHIBA Assist TOSHIBA ConfigFree TOSHIBA PC Diagnostic Tool TOSHIBA Zooming Utility TOSHIBA CD DVD Drive Acoustic Silencer TOSHIBA Disc Creator Ulead DVD MovieFacotry for TOSHIBA Fingerprint utility Can be used only for Fingerprint utility...

Page 41: ...g features and benefits Processor Memory Built in Please visit your region s website for the configuration details of the model that you have purchased Slots PC2 4200 or PC2 5300 512 MB 1024 MB or 2048 MB memory modules can be installed in the two memory slots Maximum system memory size is depending on the model you purchased Video RAM Integrated Video Memory in graphic chip by ATI Radeon X1200 up...

Page 42: ...information on the Disclaimer regarding Hard disk drive capacity please refer to the Disclaimer sec tion in chapter 10 CD RW DVD ROM drive Some models are equipped with a full size CD RW DVD ROM drive module that lets you run CD DVDs without using an adaptor It reads DVD ROMs at maxi mum 8 speed and CD ROMs at maximum 24 speed It writes CD R at up to 24 speed and CD RW at up to 24 speed See Chapte...

Page 43: ...4 speed It writes CD R at up to 24 speed CD RW at up to 16 speed DVD R at up to 8 speed and DVD RW at maximum 6 speed and DVD RAM at maximum 5 speed DVD R at up to 8 speed and DVD RW at up to 8 speed DVD R DL at up to 4 speed and DVD R DL at up to 4 speed This drive sup ports the same formats as the DVD ROM drive DVD ROM DVD Video DVD R DVD RW DVD R DVD RW DVD RAM DVD R DL DVD R DL CD DA CD Text P...

Page 44: ... CD R s at up to 16x speed CD RW s at up to 10x speed DVD R s and DVD R s at up to 4x speed DVD RW s and DVD RW s at up to 4x speed DVD R Dual layer at up to 2x speed DVD R Double Layer at up to 2 4x speed and DVD RAM at up to 3x speed and supports the following formats CD R CD RW DVD ROM DVD Video CD DA CD Text Photo CD single multi session CD ROM Mode 1 Mode 2 CD ROM XA Mode 2 Form1 Form2 Enhanc...

Page 45: ... up to 4x speed DVD R Dual layer at up to 2x speed DVD R Double Layer at up to 2 4x speed and DVD RAM at up to 3x speed HD DVD R at up to 1x speed and supports the following formats CD R CD RW DVD ROM DVD Video CD DA CD Text CD DA CD Text Photo CD single multi session CD ROM Mode 1 Mode 2 CD ROM Mode 1 Mode 2 CD ROM XA Mode 2 Form1 Form2 Enhanced CD CD EXTRA Addressing Method 2 DVD R DVD R Dual La...

Page 46: ...al it can receive a range of AC voltage between 100 and 240 volts Headphone Enables connection of a stereo headphone Microphone Enables connection of a monaural microphone External monitor 15 pin analog VGA port supports VESA DDC2B com patible functions Universal Serial Bus USB2 0 Four Universal Serial Bus USB enables chain connec tion of a number of USB equipped devices to one port on your comput...

Page 47: ...vides internal speaker as well as jacks for an external microphone and headphone It also has a volume control dial S Video Out Port This S Video out port lets you transfer NTSC or PAL data to external devices See Chapter 8 Television for details LAN The computer is equipped with a LAN card that sup ports Ethernet LAN 10 Mbit s 10BASE T or Fast Ethernet LAN 100 Mbit s 100BASE TX It is prein stalled...

Page 48: ...eed for cables between electronic devices such as computers and printers Bluetooth provides fast reliable and secure wireless communication in a small space Wireless Communi cation Switch This switch turns the Wireless LAN and Bluetooth func tion on and off Provided with some models Security lock slot Connects an optional security lock to anchor the com puter to a desk or other large object Operat...

Page 49: ...ver System automatic Sleep Hibernation This feature automatically shuts down the system in sleep mode or Hibernation mode when there is no input or hardware access for a time specified You can specify the time and select either System Sleep or System hiber nation in the System sleep and System item of the Basic Setup tab in TOSHIBA Power Saver Keypad overlay A ten key pad is integrated into the ke...

Page 50: ...n internal temperature sensor If the computer s internal tempera ture rises to a certain level the cooling fan is turned on or the processing speed is lowered Use the Cooling Method item of the Basic Setup tab in TOSHIBA Power Saver Maximum Performance Turns on fan first then if necessary lowers CPU processing speed Battery optimized Lowers the CPU processing speed first then if necessary turns on...

Page 51: ...l The TOSHIBA PC Diagnostic Tool will display basic system configuration information and allow the func tionality of some of the computer s built in hardware devices to be tested TOSHIBA Flash Cards This utility supports the following functions Hot Key function TOSHIBA utility launcher function When you start or resume your computer the TOSHIBA Flash Cards may take a moment to become available and...

Page 52: ...d services HW Setup To start the utility click the Windows Start button point to All Programs click TOSHIBA click Utilities and select HWSetup icon TOSHIBA DVD Video Player This software is provided for playback of DVD Video This software is pre installed with CD RW DVD ROM drive or DVD Super Multi drive model TOSHIBA HD DVD Video Player This software is provided for playback of HD DVD Video and D...

Page 53: ...on figFree also allows you to find communication prob lems and create profiles for easy switching between location and communication networks You can boot ConfigFree from the menu bar as follows Start All Programs TOSHIBA Network ing ConfigFree Dual Mode Pad The Dual Mode TouchPad is a TouchPad that provides normal Synaptics features in its default mode and switches to a DualMode interface when th...

Page 54: ...turning from power saving sleep mode Power on Security and Single Sign On feature Authentication of the User Password and Hard Disk Password when booting up the computer Fingerprint utility cannot be used in models that do not have a fingerprint module installed Windows Mobility Center This section describes the Windows Mobility Center Mobility Center is a utility for accessing several mobile PC s...

Page 55: ... battery pack 6 cells Type PA3534U 1BRS PA3534U 1BAS and 9 cells Type PA3535U 1BRS PA3535U 1BAS can be purchased from your TOSHIBA dealer The battery pack is identical to the one that came with your computer Use it as a spare or replacement AC adaptor If you use your computer at more than one site it may be convenient to purchase an additional AC adaptor for each site so you will not have to carry...

Page 56: ...Introduction 1 18 User s Manual I NTRODUCTION ...

Page 57: ... tion Figure 2 1 Front of the computer with display closed Front Edge Logo Front Edge Logo indicates the computer series you bought The availability of this function depends on the model you purchased Display latch This latch secures the LCD panel in its closed position Slide the latch to open the display DISPLAY LATCH VOLUME CONTROL HEADPHONE MICROPHONE MULTIPLE DIGITAL MEDIA CARD SLOT SYSTEM IND...

Page 58: ...eceives signals from the remote controller which is provided with your computer Multiple Digital Media Card Slot This slot lets you easily transfer data from devices such as digital camera and PDA that use flash memory SD SDHC MS MS Pro MMC xD memory cards Provided with some models System Indicators Five LEDs let you monitor the DC IN Power status Main battery Disk and Multiple Digital Media Card ...

Page 59: ...ort lets you connect an external monitor Fan vent Provides air flow for the fan Be careful not to block the fan vent Also be careful to keep foreign objects out of the vents A pin or similar object can damage the computer s circuitry FAN VENT EXTERNAL MONITOR PORT I LINK IEEE 1394 PORT EXPRESS CARD SLOT VIDEO OUT JACK USB PORTS LAN JACK Depending on the model you purchased HDMI ...

Page 60: ...n multiple IEEE1394 devices are connected to a PC the devices may not correctly be identified This problem may occur when Windows Vista is restarted while the devices are connected or when the power to the IEEE1394 devices is turned on before the PC is turned on If it occurs disconnect the IEEE1394 cables and then reconnect them HDMI out port HDMI out port can connect with Type A connector HDMI ca...

Page 61: ... 2 0 standards which enables data transfer speeds 40 times faster than the USB 1 1 standards The ports also support USB 1 1 Keep foreign objects out of the USB connectors A pin or similar object can damage the computer s circuitry Operation of all functions of all USB devices has not been confirmed some functions might not execute properly ...

Page 62: ...or a HD DVD R drive Modem jack In areas where an internal modem is installed as stan dard equipment there is a modem jack that lets you use a modular cable to connect the modem directly to a tele phone line The modem is not supported in some mar keting regions Provided with some models Keep foreign objects out of the USB connectors A pin or similar object can damage the computer s circuitry Operat...

Page 63: ... s back side Security lock slot A security cable attaches to this slot The optional secu rity cable anchors your computer to a desk or other large object to deter theft DC IN 19V The AC adaptor connects to this socket Use only the model of AC adaptor that comes with the computer Using the wrong adaptor can damage your computer ...

Page 64: ... Up Modes describes how to access the battery pack Additional battery packs can be purchased from your TOSHIBA dealer to extend the computer s battery operating time Battery release latch Slide this latch to release the battery pack This latch moves only when the computer is upside down Battery pack lock Slide the battery pack lock to unlocked position to free the battery latch Memory module cover...

Page 65: ... contrast text and graphics The computer s LCD is 15 4 WXGA 1280 horizontal x 800 vertical pixels The computer has a Thin Film Transistor TFT display Refer to Appendix B When the computer operates on power through the AC adaptor the display screen s image will be somewhat brighter than when it operates on battery power The lower brightness level is intended to save battery power POWER BUTTON STERE...

Page 66: ...d Disable the password protected screen saver when returning from power saving sleep mode Power on Security and Single Sign On feature Authentication of the User Password and Hard Disk Password when booting up the computer Touch Pad Dual Mode Pad Moves the pointer and selects or activates items on the screen Can be set to perform other mouse functions such as scrolling selecting and double clickin...

Page 67: ...ser If the computer s power is off you can press this button to turn on the computer s power and launch the browser automatically in one step CD DVD Button Pressing this button will launch an application program that allows Windows Media Player DVD Video Player Play Pause Button Press this button to begin playing an audio CD a DVD movie or digital audio files This button also acts as a Pause butto...

Page 68: ...er The Power indicator glows blue when the computer is on If you turn off the computer in Sleep mode this indi cator blinks amber while the computer shuts down Main Battery The Main battery indicator shows the condition of the charge Blue means fully charged and amber means being charged Refer to Chapter 6 Power and Power Up Modes Disk The Disk indicator glows blue when the computer is accessing a...

Page 69: ...lows the keypad overlay lets you enter numbers Figure 2 9 Keypad overlay indicators CAPS LOCK This indicator glows green when the alphabet keys are locked in uppercase Arrow mode When the Arrow mode indicator lights green you can use the keypad overlay white labeled keys as cursor keys Refer to the Keypad overlay section in Chapter 5 The Keyboard Numeric mode You can use the keypad overlay white l...

Page 70: ...ormats Notes on Use Because HD DVD is a new format there is a possibility of new features being added at a later date As such it is important that the purchaser under stands that software and other updates may be necessary after purchase Please be sure to complete user registration in order to receive timely prod uct updates This product can play existing DVD and CD formats however playback may no...

Page 71: ...soft Win dows operating system Content with high sample rates of 48kHz or more are downsampled when output through either the built in speakers or head phone jack This device supports AACS Advanced Access Content System nextgener ation copy protection technology Renewal of the AACS key integrated into this device is required for uninterrupted enjoyment of HD DVD An Internet connection is required ...

Page 72: ...an be recorded more than once Use either 1 2 or 4 multi speed CD RW discs or high speed 4 to 10 speed discs The write speed of the ultra speed CD RW discs Ultra speed is CD RW DVD ROM drive only is maximum 24 speed DVDs DVD R DVD R DVD R DL and DVD R DL discs can be written only once The recorded data cannot be erased or changed DVD RW DVD RW and DVD RAM discs can be recorded more than once Format...

Page 73: ...recordable media which can be written to only once HD DVD Twin format disc Has both HD DVD and DVD recordable lay ers Media Structures and Capacity HD DVD Recordable Surface Recordable Layer Structure Capacity Single sided Single Layer HD DVD Recordable Layer Only 15GB Single sided Dual Layer HD DVD Recordable Layer Only 30GB Double sided Single Layer HD DVD Recordable Layer Only 30GB Double sided...

Page 74: ...orm2 DVD RW CD ROM Mode 1 Mode 2 DVD R Photo CD single multi session DVD R DL Enhanced CD CDEX TRA DVD RW Addressing Method 2 DVD RAM HD DVD ROM Single sided Single Layer DVD Video HD DVD ROM DL Sin gle sided Dual Layer CD R HD DVD Twin format disc CD RW HD DVD Video HD DVD R Singlesided Single Layer HD DVD R DL Single sided Dual Layer The read speed is slower at the center of a disc and faster at...

Page 75: ...D DVDs without using an adaptor The read speed is slower at the center of a disc and faster at the outer edge DVD read 8 speed maximum DVD R write 8 speed maximum DVD RW write 6 speed maximum DVD R write 8 speed maximum DVD RW write 8 speed maximum DVD R DL write 4 speed maximum DVD R DL write 4 speed maximum DVD RAM write 5 speed maximum CD R write 24 speed maximum CD RW write 16 speed maximum ul...

Page 76: ...daptor The read speed is slower at the center of a disc and faster at the outer edge CD read 24 speed maximum DVD read 8 speed maximum HVD read 1 speed maximum DVD R write 4 speed maximum DVD R DL write 2 speed maximum DVD RW write 4 speed maximum DVD R write 4 speed maximum DVD R DL write 2 4 speed maximum DVD RW write 4 speed maximum DVD RAM write 3 speed maximum CD R write 16 speed maximum CD R...

Page 77: ...he center of a disc and faster at the outer edge CD read 24 speed maximum DVD read 8 speed maximum HD DVD read 1 speed maximum HD DVD R write 1 speed maximum HD DVD R DL write 1 speed maximum DVD R write 4 speed maximum DVD RW write 4 speed maximum DVD R write 4 speed maximum DVD RW write 4 speed maximum DVD R DL write 2 4 speed maximum DVD R DL write 2 speed maximum DVD RAM write 3 speed maximum ...

Page 78: ...e shows the buttons on the Remote Controller Your can use your Remote Controller with Media Center to play CDs DVDs and videos to view pictures and to watch and record television programs The Remote Controller helps you to control the playback of a movie through Media Center Using the Remote Controller you can Navigate and control all Media Center windows Control the video Place the computer in an...

Page 79: ...ter for information on how to use the Remote Controller as well as how to install and remove its bat teries Figure 2 10 Remote Controller PAUSE POWER PLAY RECORD STOP FAST FORWARD SKIP MORE INFO START OK MUTE REWIND PLAY BACK ARROWS CHANNEL PAGE LIVE TV DVD MENU NUMBERS ENTER VOLUME VOLUME GUIDE RECORDED TV CLEAR ...

Page 80: ...d stores it on your hand disk drive Stop Stops the media currently playing Pause Pauses an audio or video track Play Plays the selected media REW Rewind Moves the media video DVD music and so on back wards FWD Fast Forward Moves the media video DVD music and so on for wards Replay Moves media backward seven seconds for videos one music track or one DVD chapter at a time Skip Moves media forward 30...

Page 81: ... of Media Center will be activated Guide Opens Media Center to the main window Live TV Opens Media Center to the main window DVD Menu Opens the main menu on a DVD movie if available Numbers Allows you to select a chapter number while CD DVD replay Numbers letters or symbols can be entered To select a channel or chapter number of two or more dig its press the buttons sequentially For example press ...

Page 82: ...utton The operational angle and distance are described below Figure 2 11 Operational range of the remote control The Remote Controller is designed specifically for this com puter Some application programs may not support remote control functions Distance Within 5m form the infrared receiver window Angle Within about 30 degrees horizontally and about 15 degrees vertically of perpendicular to the in...

Page 83: ...tive scope as described above the remote control may malfunction or not work correctly in the following cases When an obstacle stands between the infrared receiver win dow of your computer and the Remote Controller When direct sunlight or strong fluorescent light strikes the infrared receiver window When the infrared receiver window or the infrared emission part of the Remote Controller is dirty W...

Page 84: ...harge heat disassemble or short the battery or put it into a fire or flame Do not use a battery whose recommended expiration date has been reached or which is completely discharged Do not use different types of batteries or old and new batter ies at the same time Do not carry the battery together with metal necklaces hair pins or other metal accessories When storing or disposing of used batteries ...

Page 85: ...2 Insert the batteries in place Be sure to place the batteries with their polarities and in the correct position Figure 2 13 Inserting the batteries 3 Close the battery cover Close the cover securely until it clicks Figure 2 14 Closing the battery cover BATTERY COVER BATTERIES BATTERY COVER ...

Page 86: ...within a short dis tance from your computer In this instance you should purchase new batteries and replace the discharged ones 1 Open the battery cover on the back side of the Remote Controller 2 Replace the batteries Be sure to place the batteries with their polarities and in the correct position Figure 2 15 Removing the batteries 3 Close the battery cover Close the cover securely until it clicks...

Page 87: ...puter in almost any region To recharge the battery simply connect the AC adaptor to a power source and the computer See Chapter 6 Power and Power Up Modes for details Figure 2 16 The AC adaptor 2 pin plug Figure 2 17 The AC adaptor 3 pin plug Use of the wrong adaptor could damage your computer TOSHIBA assumes no liability for any damage in such case The output rating for the computer is 19 volts D...

Page 88: ...The Grand Tour 2 32 User s Manual T HE G RAND T OUR ...

Page 89: ...e Turning off the power Restarting the computer System Recovery Options If you are a new user follow the steps in each section of this chapter as you pre pare to operate your computer Be sure also to read Instruction Manual for Safety Comfort This guide which is included with the computer explains product liability All users should be sure to carefully read the sections Windows Vista setup which d...

Page 90: ...pplying from 100 to 240 volts and 50 or 60 hertz For details on using the AC adaptor to charge the battery pack refer to Chapter 6 Power and Power Up Modes 1 Connect the power cord to the AC adaptor Figure 3 1 Connecting the power cord to the AC adaptor 2 Connect the AC adaptor s DC output plug to the DC IN port on the right side of the computer Figure 3 2 Connecting the adaptor to the computer Us...

Page 91: ... to the best viewing angle for you Figure 3 3 Opening the display panel Turning on the power This section describes how to turn on the power 1 If the external diskette drive is connected make sure it is empty If a dis kette is in the drive press the eject button and remove the diskette 2 Open the display panel 3 Press and hold the computer s power button for two or three seconds When you open the ...

Page 92: ... the following modes Shut down Boot Hibernation or Sleep mode Shut Down mode Boot mode When you turn off the power in Shut Down mode no data is saved and the com puter will boot to the operating system s main screen 1 If you have entered data save it to the hard disk or to a diskette 2 Make sure all disk disc activity has stopped then remove any CD DVDs or diskette Make sure the Disk s indicator i...

Page 93: ...utting down the system when the computer receives no input or hardware access for the duration set by the System hibernate fea ture You can use the panel power off feature Do not turn the computer or devices back on immediately Wait a moment to let all capacitors fully discharge While entering hibernation mode the computer saves the contents of memory to the HDD Data will be lost if you remove the...

Page 94: ...e PC and open Power Options 3 Select Choose what the power button does 4 Enable the desired Hibernation settings for When I press the power button and When I close the lid 5 Click the Save changes button Data save in hibernation mode When you turn off the power in hibernation mode the computer takes a moment to save current memory data to the hard disk During this time the Built in HDD indicator w...

Page 95: ...nter sleep mode in one of three ways 1 Click Windows Start button point to and then click Sleep 2 Close the display panel This feature must be enabled Refer to the Power Options in the Control Panel 3 Press the power button This feature must be enabled Refer to the Power Option in the Control Panel Before entering Sleep mode be sure to save your data Do not install or remove a memory module while ...

Page 96: ...nd to your keyboard com mands If you need to restart the computer there are three ways this can be achieved 1 Click Start then click the narrow in the power management button and select Restart from the menu 2 Press CTRL ALT DEL to display the menu window then select Restart from the Shut down options 3 Press the power button and hold it down for five seconds Once the com puter has turned itself o...

Page 97: ...menu includes some tools to repair startup problems run diagnostics or restore the system You can see the more information about Startup Repair in Windows Help and Support content The System Recovery Options can also be run manually to repair problems 1 Turn off the computer 2 While holding the F8 key turn the computer on again 3 The Advanced Boot Options menu will be displayed Use the arrow keys ...

Page 98: ...tarts select the type of media and the title you wish to copy to the media then click the Burn Restoring the preinstalled software from the Recovery HDD For HDD Recovery model A portion of the total hard disk drive space is configured as a hidden recovery partition This partition stores files which can be used to restore pre stalled soft ware in the event of a problem When re setting up your hard ...

Page 99: ...them To restore the operating system and all prein stalled software follow the steps below You can not use System Recovery Options if restoring the pre installed software without System Recovery Options 1 Load the Recovery Media in the optional optical disc drive and turn off the computer s power 2 Hold down the F12 key and turn on the power When In Touch with Tomorrow TOSHIBA appears release the ...

Page 100: ...tion in Chapter 7 HW Setup and Pass words 4 A menu appears Follow the on screen instructions When drivers Utilities are installed you can setup the respective drivers and utilities from the following folder C TOSAPINS When removing pre installed drivers utilities or when installing you can setup the respective drivers utilities from the following folder C TOSAPINS ...

Page 101: ... go Two buttons below the Touch Pad are used like the buttons on a mouse pointer Press the left button to select a menu item or to manipulate text or graphics desig nated by the pointer Press the right button to display a menu or other function depending on the software you are using Figure 4 1 Touch Pad Dual Mode Pad and Touch Pad control buttons You can also tap the Touch Pad Dual Mode Pad to Pe...

Page 102: ...olume Increases or decreases the volume of speaker and head phone Mail button Starts your mail box for you to receive and send mails Config free Config free is a suite of utilities to allow easy control of communication devices and network connections It also allows you to find communication problems and create profiles for easy switching between locations and commu nication networks APPLICATION B...

Page 103: ...ord protected screen saver when returning from power saving sleep mode Power on Security and Single Sign On feature Authentication of the User Password and Hard Disk Password when booting up the computer Windows Photo Gallery Windows Photo Gallery gives you many tools for your digi tal photos and videos You can organize find and view your photos and videos as well as edit print and share them from...

Page 104: ...n the sensor whether for fingerprint enrollment registration or recognition Wash and dry your hands thoroughly Remove static electricity from your fingers by touching any metal surface Static electricity is a common cause of sensor failures especially when the weather is dry Clean the sensor with a lint free cloth Do not use detergent to clean the sen sor Avoid the following finger conditions for ...

Page 105: ...rint sensor If you hand over the PC to others or dispose of it to do the following operations is recommended 1 Click Start point to All Programs point to Protector Suite QL and click Control Center 2 The Protector Suite Software screen is displayed 3 Click Fingerprints and click Delete 4 Click Settings and click Fingerprint Storage Inspector 5 The Fingerprint Storage Inspector screen is displayed ...

Page 106: ...se note the files in Mysafe is not backed up with this menu If Windows Vista s file encryption function EFS Encryption File System is used to encrypt a file the file cannot be further encrypted using the encryption function of this software In the help file it is stated that this software s Password Bank function can be used for the Internet and general windows dialogs However the Password Bank fu...

Page 107: ...ayed Follow the onscreen instructions and use the same finger you have selected under Choose Fin ger to swipe three times to allow the sensor to read the fingerprint The fin gerprint will be shown in green if properly read or in red if the reading is abnormal 9 In case of finger injury or authentication failure it is recommended that another fingerprint also be enrolled The following message will ...

Page 108: ...en is displayed Choose any of the enrolled fingers and swipe the fingerprint on the sensor If authentication is successful the user will be logged on to Windows If the fingerprint authentication fails please logon using the Windows logon password Please logon using the Windows logon password if the fingerprint authentication failed for three consecutive tries To logon using the Windows logon passw...

Page 109: ...he settings See Man ual for Fingerprint Registration Enrollment instructions 1 Swipe your finger across the Fingerprint Sensor 2 MENU appears in the lower right corner of the screen Swipe your finger overtop of the Fingerprint Sensor and select Control Center from the MENU items 3 The Fingerprint Software Management screen is displayed to select settings Power on Security It is necessary to regist...

Page 110: ... to register your Windows Logon password Only one fingerprint authentication is required to replace the User Password and if selected the HDD user and Supervisor passwords and Windows Logon password How to Enable Fingerprint Single Sign On Feature It is necessary to first enroll your fingerprint with the Protector Suite QL applica tion prior to enabling and configuring the How to Enable Fingerprin...

Page 111: ...inger towards you until the sensor surface becomes visible Ensure the center of the fingerprint is on the sensor when swiping the finger Avoid swiping with the finger stiff or pressed on too hard Fingerprint reading may fail if the center of the fingerprint is not touching on the sensor or when finger is swiped while pressing hard Make sure that the center of the fingerprint is touching the sensor...

Page 112: ...dicator on the drive glows If you have a CD RW DVD ROM drive refer also to the Writing CDs on CD RW DVD ROM drive section for precautions on writing to CDs If you have a DVD Super Multi drive or a HD DVD ROM drive refer also to the Writing CD DVDs on DVD Super Multi drive section for precautions on writing to CDs DVDs If you have a HD DVD R drive refer also to the Writing CD DVD HD DVDs on HD DVD ...

Page 113: ...open the drawer slightly Figure 4 3 Pressing the eject button b Pressing the eject button will not open the drawer when the drive s power is off If the power is off you can open the drawer by inserting a slender object about 15 mm such as a straightened paper clip into the eject hole just to the right of the eject button Figure 4 4 Manual release with the eject hole EJECT BUTTON EJECT HOLE ...

Page 114: ... opened the edge of the computer will extend slightly over the CD DVD HD DVD tray Therefore you will need to turn the CD DVD HD DVD at an angle when you place it in the tray After seating the CD DVD HD DVD however make sure it lies flat as shown in figure 4 6 Do not touch the laser lens Doing so could cause misalign ment Do not keep foreign matter from entering the drive Check the back edge of the...

Page 115: ...ed If the CD DVD HD DVD is not seated properly when the drawer is closed the CD DVD HD DVD might be damaged Also the drawer might not open fully when you press the eject button Do not press the eject button while the computer is accessing the drive Wait for the optical disc drive indicator to go out before you open the drawer Also if the CD DVD HD DVD is spinning when you open the drawer wait for ...

Page 116: ...ter of the drawer to close it Press gently until it locks into place AV Button function This section describes a button function Six button are provided with some models Figure 4 9 AV Button Windows Media Player 11 Icon AV Button DVD HD DVD CD None CD DVD Launch DVD Video Player or HD DVD Video Player Launch Windows Media Player Play Pause Play Pause Play Pause Stop Stop Stop Previous Previous cha...

Page 117: ...e with the HD DVD Video stan dard This device might not support advanced features of the HD DVD Video standard as defined by the DVD Forum including picture in picture and network download features Screen movement may not be smooth and performance may be lowered with some HD DVD content This device supports AACS Advanced Access Content System nextgener ation copy pr tection technology Renewal of t...

Page 118: ... some situations If windows or icons of memory resident programs flicker during playback maximize the TOSHIBA HD DVD PLAYER window Do not playback HD DVD discs Video while watching or recording televi sion programs using other applications Doing so may cause HD DVD Video playback or television program recording errors In addition if pre scheduled recording starts during HD DVD Video playback it ma...

Page 119: ...ompatible HDMI input is required on external displays or televi sions to view video being played in the TOSHIBA HD DVD PLAYER on an external display or television When viewing on an external display or television use an HDMI cable to connect the external device to the HDMI out port and change the display device before playing The display device cannot be changed during play back HD DVD Video can o...

Page 120: ...f the TOSHIBA HD DVD PLAYER under a user account with administrator rights Do not change Windows Users while TOSHIBA HD DVD PLAYER is running Some HD DVD Video disc titles may return to the title before the playback time playback position displayed in the control window reaches the end time For some HD DVD Video discs using the control window to change the audio track will also change the subtitle...

Page 121: ...e HD DVD standard defines A B C and D buttons and some software may display Press the A button or similar messages If a message of this type appears use the following corresponding keyboard keys A button keyboard A key B button keyboard B key C button keyboard C key D button keyboard D key Screen display and available features may vary amongst HD DVD Videos and scenes Only operation buttons includ...

Page 122: ...sed Figure 4 11 TOSHIBA HD DVD PLAYER windows Display Area Displays video Double click on the Display Area to toggle full screen display mode on and off Click the Display Area to display the Control window when it isn t displayed Maximize Maximizes the window of TOSHIBA HD DVD PLAYER Settings Displays the Settings screen EXIT MINIMIZE HELP MAXIMIZE SETTINGS DISPLAY AREA TOSHIBA HD DVD PLAYER CONTR...

Page 123: ...BA HD DVD PLAYER Control window 1 Help Opens help Minimize Minimizes the window of TOSHIBA HD DVD PLAYER Exit Closes TOSHIBA HD DVD PLAYER TOSHIBA HD DVD PLAYER Control window The buttons on the panel are used to control playback of HD DVD Video discs Click the Display Area to display the Control window when it is hidden Please refer to the following TOSHIBA HD DVD PLAYER Control window section fo...

Page 124: ...dio channel during playback of a DVD VR This function can be used dur ing playback of a DVD VR only Eject Opens the disc tray Previous Chapter Jumps to the previous chapter Next Chapter Jumps to the next chapter One touch Replay Rewinds by a specified amount of time and continues playback from that position One touch Skip Jumps forward by a specified amount of time and con tinues playback from tha...

Page 125: ...er Search Searches for chapters or titles Drive Specification Specifies which drive to use when an external HD DVD drive is connected Top Menu Displays the HD DVD Top Menu Menu Displays the HD DVD Menu Return Displays the HD DVD title selection screen TWIN Format Disc HD DVD selected 1 Reads the HD DVD layer of the HD DVD Twin format disc Click DVD button to switch to the DVD layer TWIN Format Dis...

Page 126: ...port can be connected to the computer Please use a commercially available HDMI cable to connect the television and computer Not all televisions equipped with an HDMI input port have been tested for compatibility with this product As such Toshiba cannot guarantee that HD DVD Video content can be displayed on all televisions equipped with an HDMI input port HD DVD Video content may not display prope...

Page 127: ...ut from both the television and the computer The vol ume dial or FN ESC keys can be used to mute the computer audio The volume level for both the television and computer can be adjusted using the WAVE item in Volume Control Switching between Computer and Television Display The following method can be used to display HD DVD Video The display method can be changed by changing the display device sett...

Page 128: ...ill be dis played Hold down FN and press F5 again to change the device When you release FN and F5 the selected device will change If you hold down these hot keys for five seconds the selection will return to the computer s display panel Display Compatibility Only the computer s display panel supports display with high definition process ing When displaying on a television connected to the computer...

Page 129: ...ou write or rewrite the data We recommend the following manufacturers of CD R and CD RW media Media quality can affect write or rewrite success rates TOSHIBA has confirmed the operation of CD R and CD RW media of the man ufacturers above Operation of other media cannot be guaranteed CD RW can generally be rewritten about 1 000 times However the actual number of rewrites is affected by the quality ...

Page 130: ... when you write or rewrite a CD R or CD RW Always copy data from the HDD to the CD Do not use cut and paste The original data will be lost if there is a write error Do not perform any of the following actions Change users in the Windows Vista operating system Operate the computer for any other function including use of a mouse or Touch Pad closing opening the LCD panel Start a communication applic...

Page 131: ... it is a good idea to make two or more copies of important data in case of undesired change or loss of the recorded contents Writing CD DVDs on DVD Super Multi R DL drive You can use the DVD Super Multi R DL drive to write data to either CD R RW or DVD R RW R RW RAM R DL R DL discs The following appli cations for writing are supplied TOSHIBA Disc Creator Ulead DVD Movie Factory for TOSHIBA which i...

Page 132: ...cifications for Recordable Disc for General Version 2 0 TAIYO YUDEN CO LTD Matsushita Electric Industrial Co Ltd DVD R MITSUBISHI KAGAKU MEDIA CO LTD Ricoh Co Ltd DVD RW DVD Specifications for Recordable Disc for Version 1 1 VICTOR COMPANY OF JAPAN LIMITED MITSUBISHI KAGAKU MEDIA CO LTD DVD RW MITSUBISHI KAGAKU MEDIA CO LTD Ricoh Co Ltd DVD RAM DVD Specifications for DVD RAM Disc for Version 2 0 V...

Page 133: ...ed Check the content of the disc carefully before you delete it If multiple drives that can write data to discs are con nected be careful not to delete data from the wrong drive In writing to a DVD R R DL RW DVD R R DL RW or DVD RAM disc some disc space is required for file management so you may not be able to write the full capacity of the disc Since the disc is based on the DVD standard it will ...

Page 134: ...ny other function including use of a mouse or Touch Pad closing opening the LCD panel Start a communication application such as a modem Apply impact or vibration to the PC Install remove or connect external devices including the following Express Card USB devices external display i LINK devices optical digital devices Use the Audio Video control button to reproduce music or voice Open the CD RW DV...

Page 135: ...with hardware devices Also it is a good idea to make two or more copies of important data in case of undesired change or loss of the recorded contents Writing CD DVD HD DVDs on HD DVD R drives You can use the HD DVD R drive to write data to either CD R or CD RW DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer DVD RAM HD DVD R HD DVD R Dual layer discs This computer is provided with TOSHIBA D...

Page 136: ...g with this product Any change or loss of the recorded contents of CD R CD RW DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer DVD RW DVD RAM or HD DVD R media that may be caused by writing or rewriting with this product or for any business profit loss or busi ness interruption that may be caused by the change or loss of the recorded contents Please refer to the Writable discs Chapter 2 for ...

Page 137: ...ty testing we suggest the follow ing manufacturers of CD R CD RW DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer DVD RW DVD RAM or HD DVD R media however it must be noted that disc quality can affect write or rewrite success rates Please also be aware that in no event does TOSHIBA guarantee the operation quality or performance of any disc CD R TAIYO YUDEN CO LTD MITSUBISHI KAGAKU MEDIA CO L...

Page 138: ... cannot be deleted either in whole or in part Data deleted erased from a CD RW DVD RW DVD RW DVD RAM or HD DVD R disc cannot be recovered You must check the content of the disc carefully before you delete it taking care that if multiple drives that can write data to discs are connected you do not delete data from the wrong one In writing to DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer DV...

Page 139: ...g software is running instead wait for it to finish then disable the virus protection applications including any software that checks files automatically in the background Do not use any hard disk utilities including those that are intended to enhance hard disk drive access speeds as they may cause unstable operation and damage data CD RW Ultra Speed media should not be used as data may be lost or...

Page 140: ...eration is completed before going into either Sleep Mode or Hibernation Mode writing is completed if you can remove an optical disc on the HD DVD R drive If the media is of poor quality or is dirty or damaged writing or rewriting errors may occur Set the computer on a level surface and avoid places subject tovibration such as airplanes trains or cars In addition do not use the computer on an unsta...

Page 141: ...media recorder If you add data to a DVD R DVD R Dual Layer DVD R DVD R Dou ble Layer or HD DVD R disc that you have already recorded to you might not be able to read the added data under some circumstances For example it cannot be read under 16 bit operating systems such as Windows 98SE and Windows Me while in Windows NT4 you will need Service Pack 6 or later and in Windows 2000 you will need Serv...

Page 142: ...data check box 3 Select File Open or Full Compare mode 4 Click the OK button How to learn more about TOSHIBA Disc Creator Please refer to the Help files for additional TOSHIBA Disc Creator information Video You can record video using Ulead DVD MovieFactory for TOSHIBA When using Ulead DVD MovieFactory for TOSHIBA How to make a Labelflash DVD Simplified steps for making a Labelflash DVD 1 Insert a ...

Page 143: ...Capture to Disc Page 4 Choose DVD Video format 5 Confirm the capture source is DV 6 Press Capture button Simplified steps for making a DVD Video from adding video source 1 Click Start All Programs DVD MovieFactory for TOSHIBA Ulead DVD MovieFactory for TOSHIBA Launcher to launch DVD MovieFactory 2 Click Video Disc New Project to invoke 2nd Launcher choose your project type then invoke DVD MovieFac...

Page 144: ...ording to a DV Camcorder to ensure you capture all of your data let the camcorder record for a few seconds before you begin record ing your actual data CD recorder JPEG functions DVD Audio mini DVD and Video CD functions are not supported in this version While recording video to DVD please close all other programs Do not run software like a screen saver because it can put a heavy load on the CPU D...

Page 145: ...VCD and SVCD format 3 About Straight to Disc Not support to record on DVD R R disc Not support to record DVD VR format by HDV HDV support to burn DVD Video only DVD VR format not support to add Menu 4 About recorded DVDs Some DVD ROM drives for personal computers or other DVD players may not be able to read DVD R R RW RAM discs When playing your recorded disc on your computer please use the DVD Vi...

Page 146: ...ite on apply a sticker to or otherwise mark the surface of the CD DVD HD DVD that contains data 4 Hold the CD DVD HD DVD by its outside edge or the edge on the center hole Fingerprints on the surface can prevent the drive from properly read ing data 5 Do not expose to direct sunlight extreme heat or cold Do not place heavy objects on your CD DVD HD DVD 6 If your CD DVD HD DVDs become dusty or dirt...

Page 147: ...g the Web Camera Built in Web Camera is provided with some mod els This section describes the bundled webcam utility which can capture still and video images The web camera will auto run when Windows starts Figure 4 16 Web Camera 1 ACTIVE LED 2 WEB CAMERA LENS ...

Page 148: ...Camera Resolution 7 Mute 8 Effects Capture Still Image Click to see a preview of the captured image you can also e mail the image Video Recording Click to prepare for recording Click again to start recording One more to stop recording and see preview of the video Audio Recording Click to start recording Click again to stop and listen to a preview of the audio Function Access additional functions A...

Page 149: ...und system when the microphone input is output to the speaker throughput and the speaker volume is too loud or too close to the microphone You can control throughput by adjusting the volume of your speaker or through the Mute function in the Master Volume panel Refer to your Windows documentation for details on using the Master Volume panel Properties Choose from the Options tab to flip zoom flick...

Page 150: ...tion icon will appear in the Windows Task Bar Figure 4 18 The Region Selection icon Windows Vista 3 Click the icon with the primary mouse button to display a list of regions that the modem supports A sub menu for telephony location information will also be displayed A check will appear next to the currently selected region and telephony location The internal modem does not support voice functions ...

Page 151: ...tting You can enable or disable the following settings AutoRun Mode The Region Select utility starts automatically when you start up the operat ing system Open the Dialing Properties dialog box after selecting region The dialing properties dialog box will be displayed automatically after you select the region Location list for region selection A submenu appears displaying location information for ...

Page 152: ...necting the internal modem Disconnecting To disconnect the internal modem cable follow the steps below 1 Pinch the lever on the connector in the telephone jack and pull out the con nector 2 Disconnect the cable from the computer in the same manner If you are using the computer in Japan the Telecommunications Business Law requires that you select Japan region mode It is illegal to use the modem in ...

Page 153: ...lection Revision A Draft N 5 GHz Revision B G Draft N 2 4GHz Roaming over multiple channels Card Power Management Wired Equivalent Privacy WEP data encryption based on the 128 bit encryption algorithm Atheros module type 11a 11b 11g and 11n wireless are based on IEEE 802 11a 802 11b 802 11g and 802 11n respectively The IEEE 802 11n specification has not been finalized and is currently in draft rel...

Page 154: ...such as desktop computers printers and mobile phones You cannot use the built in Bluetooth functions and an optional Bluetooth Adapter simultaneously Bluetooth wireless technology has the following features Worldwide operation The Bluetooth radio transmitter and receiver operates in the 2 45 GHz band which is license free and compatible with radio systems in most countries in the world Radio links...

Page 155: ... the system to recognize Wireless LAN Click Start open Control Panel click System and Maintenance click System click Device Manager double click Network Adapters and rightclick the wireless device then choose Enable It may not be possible to make a network connection to a specified network name using the ad hoc network function If this occurs the new network will have to be configured for all comp...

Page 156: ...et LAN 10 Mbit s 10BASE T connect with a category 3 cable CAT3 or higher To connect the LAN cable follow the steps below 1 Turn off the power to the computer and to all external devices connected to the computer Do not install or remove an optional memory module while Wake up on LAN is enabled The Wake up on LAN function consumes power even when the system is off Leave the AC adaptor connected whi...

Page 157: ... the LAN cable follow the steps below 1 Pinch the lever on the connector in the computer s LAN jack and pull out the connector 2 Disconnect the cable from the LAN hub in the same manner Check with your LAN administrator before disconnecting from the hub When the computer is exchanging data with the LAN the LAN active indicator glows amber When the computer is connected to a LAN hub but is not exch...

Page 158: ... a few simple precau tions taken when moving the computer will help ensure trouble free operation Make sure all disk activity has ended before moving the computer Check the Disk indicator on the computer If a CD DVD is in the drive remove it Also make sure the drawer is securely closed Turn off the power to the computer Disconnect the AC adaptor and all peripherals before moving the computer Close...

Page 159: ...U temperature by turning on the fan first then if necessary lowering the CPU speed Or by lowering the CPU speed first then if necessary turning on the fan Use the Cooling Method item of the Basic Setup window in TOSHIBA Power Saver When the CPU temperature falls to a normal range the fan is turned off and the CPU operation returns to standard speed If the CPU temperature reaches an unacceptably hi...

Page 160: ...Operating Basics 4 60 User s Manual O PERATING B ASICS ...

Page 161: ...umbers punctu ation marks and special symbols that appear on the screen There are some differences however between using a typewriter and using a computer keyboard Letters and numbers produced in computer text vary in width Spaces which are created by a space character may also vary depending on line justifi cation and other factors The lowercase l el and the number 1 one are not interchangeable o...

Page 162: ...cific features Emulating keys on enhanced keyboard The keyboard is designed to provide all the features of the 104 105 key enhanced keyboard shown in figure 5 1 The 104 105 key enhanced keyboard has a numeric keypad and scroll lock key It also has additional ENTER CTRL and ALT keys to the right of the main keyboard Since the keyboard is smaller and has fewer keys some of the enhanced keyboard func...

Page 163: ...ss FN ENTER to simulate ENTER on the enhanced keyboard s numeric keypad Press FN CTRL to simulate the enhanced keyboard s right CTRL key Press FN ALT to simulate the enhanced keyboard s right ALT key Hot keys Hot keys FN a function or Esc key let you enable or disable certain features of the computers Sound mute Pressing FN ESC in a Windows environment turns sound on or off When you press these ho...

Page 164: ... computer mode To restore your desktop you need to log on again Power Plan Pressing FN F2 changes the power settings Sleep Pressing FN F3 switches the system to Sleep mode Hibernation Pressing FN F4 switches the system to Hibernate mode Output Pressing FN F5 changes the active display device ...

Page 165: ...tness Up Pressing FN F7 increases the computer s display panel brightness in indiviual steps Wireless Pressing FN F8 switches the active wireless devices if the wireless communication switch is switched on Touch Pad Pressing FN F9 enables or disables the Touch Pad function If your wireless communication device is installed no dialog box will not appear ...

Page 166: ...ws TOSHIBA Zooming Utility enlarge Pressing FN 2 enlarges the icon size on the desktop or the font sizes within one of the supported application windows FN Sticky key You can use the Toshiba Accessibility Utility to make the FN key sticky that is you can press it once release it and they press an F number key To start the Toshiba Accessibility Utility click start point to All Programs point to TOS...

Page 167: ...an independent numeric keypad but its numeric keypad overlay functions like one The keys in the center of the keyboard with white letters make up the numeric keypad overlay The overlay provides the same functions as the numeric keypad on the 101 102 key enhanced keyboard in figure 5 1 Turning on the overlays The numeric keypad overlay can be used for numeric data input or cursor and page control A...

Page 168: ... turn off the overlay Figure 5 1 The numeric keypad overlay Temporarily using normal keyboard overlay on While using the overlay you can temporarily access the normal keyboard with out turning off the overlay 1 Hold FN and press any other key All keys will operate as if the overlay were off 2 Type uppercase characters by holding FN SHIFT and pressing a charac ter key 3 Release FN to continue using...

Page 169: ...operation Temporarily changing modes If the computer is in Numeric mode you can switch temporarily to Arrow mode by pressing a shift key If the computer is in Arrow mode you can switch temporarily to Numeric mode by pressing a shift key Generating ASCII characters Not all ASCII characters can be generated using normal keyboard operation But you can generate these characters using their ASCII codes...

Page 170: ...The Keyboard 5 10 User s Manual T HE K EYBOARD ...

Page 171: ... details on making the most effective use of these resources including charging and changing batteries tips for saving battery power and power up modes Power conditions The computer s operating capability and battery charge status are affected by the power conditions whether an AC adaptor is connected whether a battery is installed and what the charge level is for the battery ...

Page 172: ... Quick charge LED Battery Amber DC IN Blue No battery installed Operates No charge LED Battery off DC IN Blue No charge LED Battery off DC IN Blue AC adaptor not connected Battery charge is above low battery trigger point Operates LED Battery off DC IN off Battery charge is below low battery trigger point Operates LED Battery flashes Amber DC IN off Battery charge is exhausted Computer goes into H...

Page 173: ... is connected and the battery is fully charged No light Under any other conditions the indicator does not light DC IN indicator Check the DC IN indicator to determine the power status with the AC adaptor connected Blue Indicates the AC adaptor is connected and supplying proper power to the computer Amber Indicates a problem with the power supply Plug the AC adaptor into another outlet If it still ...

Page 174: ...3 cell 6 cell or 9 cell depending on the models Real Time Clock RTC battery Battery When the AC power cord is not connected the computer s main power source is a removable lithium ion battery pack also referred to in this manual as the bat tery You can purchase additional battery packs for extended use of the computer away from an AC power source Battery pack 3 cell is used for Intel R GM965 model...

Page 175: ...tains the system configuration If the RTC battery becomes completely discharged the system loses this data and the real time clock and calendar stop working The following message appears when you turn on the power Check system Then press F1 key When the computer is powered off in Resume mode and the AC adaptor is not connected the battery pack supply power to maintain data and programs in memory I...

Page 176: ...ning or expose it to a heating device such as a microwave oven The battery pack could explode and cause bodily injury 2 Never try to disassemble repair or otherwise tamper with a battery pack The battery pack will overheat and ignite Leakage of caustic alkaline solu tion or other electrolytic substances will cause fire or injury possibly result ing in death or serious injury 3 Never short circuit ...

Page 177: ... from a battery pack to contact your eyes skin or clothing If caustic electrolyte fluid should contact your eyes immediately wash your eyes with large amounts of running water and seek medical attention to help prevent eye damage It electrolyte fluid should contact your skin immediately wash it under running water to pre vent rash If it contacts your clothes promptly remove them to prevent the flu...

Page 178: ...ck and real time clock battery discharge completely Sleep and Suspend will not func tion and data in memory will be lose Also the computer might register an incorrect time and date In this case connect the AC adaptor to recharge the batteries 7 Never install or remove the battery pack without first turning off the power and disconnecting the AC adaptor Never remove the battery pack while the compu...

Page 179: ...oximate time required to fully charge a dis charged battery Charging time hours Battery type System on System off Battery pack 3 cell 8 hours or more 2 hours Battery pack 6 cell 8 hours or more 3 hours Battery pack 9 cell 8 hours or more 4 hours RTC battery 24 hours 24 hours The computer enters Hibernate mode only if Hibernation is enabled in two places the Hibernate tab in Power Options and Setup...

Page 180: ...in battery operating time when you try to charge a battery under the following conditions The battery has not been used for a long time The battery has completely discharged and been left in the computer for a long time A cool battery is installed in a warm computer In such case follow the steps below 1 Fully discharge the battery by leaving it in the computer with the power on until the power aut...

Page 181: ...the remaining operating time based on the cur rent power consumption rate and remaining battery capacity The actual remaining operating time may differ slightly from the calculated time With repeated discharges and recharges the battery s capac ity will gradually decrease Therefore an often used older battery will not operate for as long as a new battery even when both are fully charged In this ca...

Page 182: ...s Cooling Method System Sleep System Hibernation Monitor Power off HDD Power off How often and how long you use the hard disk CD DVD ROM drive and the diskette drive How much charge the battery contained to begin with How you use optional devices such as an Express Card to which the battery supplies power Enabling Resume mode conserves battery power if you are frequently turn ing the computer off ...

Page 183: ... turn on the computer s power If it does not turn on go to step 4 3 Operate the computer on battery power for five minutes If the battery pack has at least five minutes of operating time continue operating until the battery pack is fully discharged If the battery LED flashes or there is some other warning to indicate a low battery go to step 4 4 Connect the AC adaptor to the computer and the power...

Page 184: ...ry packs Removing the battery pack To replace a discharged battery pack follow the steps below 1 Save your work 2 Turn the computer s power off Make sure the Power indicator is off 3 Remove all cables connected to the computer 4 Turn the computer upside down with the back of the computer facing you 5 Slide the battery pack locking latch toward the unlock position When handling battery pack be care...

Page 185: ...free the battery pack for removal then lift up the battery pack Figure 6 2 Removing the battery pack 7 Pull the battery pack forward to remove it For environmental reasons do not throw away a spent battery pack Please return spent battery pack to your TOSHIBA dealer BATTERY PACK BATTERY PACK LOCK BATTERY RELEASE LATCH BATTERY PACK BATTERY PACK LOCK BATTERY RELEASE LATCH ...

Page 186: ...red the fin gerprint with the Fingerprint utility and enabled Fingerprint Power on Secu rity If you would not like to swipe your finger or cannot authenticate the fingerprint for some reasons push the BACK SPACE key to skip the fin gerprint authentication screen You can try to swipe the fingerprint up to five times If you failed fingerprint authentication more than five times you must enter the pa...

Page 187: ...ernation Data in memory is saved to the hard disk Sleep Data is maintained in the computer s main memory Windows utilities You can specify the setting in TOSHIBA Power Saver Hot keys You can use hot keys FN F3 to enter Sleep mode and FN F4 to enter Hiber nation See Chapter 5 The Keyboard for details At this point the hot keys FN F1 to F9 do not work They will function after you enter the password ...

Page 188: ... When you open the panel power turns on in Sleep or Hibernation mode but not in boot mode System Auto Off This feature turns the system off automatically if it is not used for a set duration The system shuts down in Sleep mode or Hibernation mode in windows If the panel power off function is enabled and use Shut down Windows do not close the display until the shut down function is completed ...

Page 189: ... point to All Programs click TOSHIBA click Utilities and select HWSetup icon HW Setup window The HW Setup window contains the following tabs Display CPU Boot Priority Keyboard USB LAN General and Password There are also three buttons OK Cancel and Apply If the supervisor password is set access to the TOSHIBA HW Setup program can be prevented when the user password is used to log on to the computer...

Page 190: ...For example if you enter a password consisting of four characters the display is shown as Enter Password 2 Click the OK button The following message appears allowing you to ver ify the password Verify Password 3 If character strings match the password is registered click OK button If they do not match the following message appears You must repeat from step 1 Entry Error Default Return all HW Setup...

Page 191: ...section How to set the password to set a new user password Display This tab lets you customize your computer s display settings for either the inter nal LCD screen or for an external monitor Power On Display Lets you set the display to be used when the computer is booted If you click the OK button before entering the password Registered will appear on the display If you enter the password incorrec...

Page 192: ... computer If there is only 1 HDD the Boot Priority Options setting will be like the follow ing Dynamically Switchable CPU power consumption and clock speed automatic switching function is enabled When the computer is in use CPU operation is automatically switched when necessary Default Always Low CPU power consumption and clock speed automatic switching function is disabled The CPU always runs at ...

Page 193: ...rive follow the steps below 1 Hold down F12 and boot the computer 2 Use the up down cursor keys to select boot device you want and press Enter U Selects the USB diskette drive N Selects the Network 1 Selects the primary HDD 2 Selects the secondary HDD C Selects the CD ROM If a supervisor password is set the menu above does not appear when you use the user password to start the computer The selecti...

Page 194: ...the USB Legacy Emulation item to Enabled LAN Wake up on LAN This features lets the computer s power be turned on when it receives a wake up signal from the LAN Built in LAN Enabled Enables Wake up on Keyboard Disabled Disables Wake up on Keyboard Default Enabled Enables the USB Legacy Emulation Default Disabled Disables the USB Legacy Emulation Enabled Enables Wake up on LAN Disabled Wake up on LA...

Page 195: ...satility The following optional devices are available from your TOSHIBA dealer Cards memory Express Cards SD SDHC MS MS Pro MMC xD memory cards Memory expansion Power devices Additional battery pack 6 cell and 9 cell Additional AC adaptor Peripheral devices USB FDD Kit External monitor Television HDMI IEEE 1394 Other Security lock ...

Page 196: ...u install Express Card while the computer s power is on To install an Express Card follow the steps below 1 Insert the Express Card 2 Press gently to ensure a firm connection 3 Check the configuration in the HW Setup window to make sure it is appro priate for your card Figure 8 1 Inserting the Express Card Do not install an Express Card while the computer is in sleep or hibernation mode Some cards...

Page 197: ...he Express Card follow the steps below 1 In Windows Vista open the Safely Remove Hardware icon on the system tray and disable the Express Card 2 Press the Express Card slightly to make it stretch out 3 Grasp the Express Card and pull it out from the slot Figure 8 2 Removing the Express Card ...

Page 198: ...om devices such as digital cameras and Personal Digital Assistants that use SD SDHC MS MS Pro MMC xD memory cards See below for the card capacities Installing a SD SDHC MS MS Pro MMC xD card To install the memory card follow the steps below 1 Insert the memory card Card Type Capacities SD 8MB 16MB 32MB 64MB 128MB 256MB 512MB 1GB 2GB SDHC 4GB MMC 8MB 16MB 32MB 64MB 128MB 256MB 512MB 1GB MS 8MB 16MB...

Page 199: ... Stick Duo PRO Duo into the slot Data may be lost or damaged if you use any card other than those supported Two kinds of cards will not work at the same time Please insert only one card when using Multiple Digital Media Card Slot Do not format a memory card with Windows as it might result in that card not being able to be used with some peripheral devices The card is designed so that it can be ins...

Page 200: ...ple Digital Media Card Slot indicator is out before you remove the card or turn off the computer s power If you remove the card or turn off the power while the computer is accessing the card you may lose data or damage the card Please do not remove the inserted memory card from the Mul tiple Digital Media Card Slot while in Sleep or in Hiberna tion state If you do PC may become unstable or the dat...

Page 201: ...ry module cover 5 Lift off the cover Only memory modules with the following parts numbers can be installed 512MB PA3511U 1M51 1GB PA3512U 1M1G 2GB PA3513U 1M2G If you use the computer for a long time the memory modules will become hot In this case let the memory modules cool to room temperature before you replace them Do not try to install a memory module with the computer turned on or turned off ...

Page 202: ... the module down so that it lies flat and is secured by two latches Figure 8 6 Inserting the memory module 8 Seat the cover and secure it with one screw 9 When you turn the computer on it should automatically recognize the total memory capacity Use the HW Setup program to verify that the added Do not touch the connectors on the memory module or on the computer Debris on the connectors may cause me...

Page 203: ...Lift off the cover 5 Use a slender object such as a pen to press two latches on either side of the memory module to the outside The memory module will pop up 6 Grasp the memory module by the sides and pull it out If you use the computer for a long time the memory modules will become hot In this case let the memory modules cool to room temperature before you replace them Do not try to remove a memo...

Page 204: ...Cell PA3535U 1BRS PA3535U 1BAS If you re away from an AC power source you can replace a low battery with a fully charged one See Chapter 6 Power and Power Up Modes Additional AC adaptor If you frequently transport the computer between different sites such as your home and office purchasing an AC adaptor for each location will reduce the weight and bulk of your carrying load PA3516U 1ACA PA3516E 1A...

Page 205: ...l LCD will be active when you turn on the computer If Auto Selected is selected only the external monitor will be active To change the display settings press FN F5 If you disconnect the monitor before you turn the computer off be sure to press FN F5 to switch to the inter nal display Refer to Chapter 5 The Keyboard for details on using hot keys to change the display setting If an external monitor ...

Page 206: ...cted to the video out port on the computer To connect a television follow the steps below 1 Turn the computer off 2 Use a video cable not supplied to connect the television to the video out port Figure 8 8 Connecting a television 3 Turn the television on 4 Turn the computer on VIDEO OUT PORT ...

Page 207: ... cable into the HDMI out port on your com puter Setting for display video on HDMI To view video on the HDMI device be sure to configure the following settings otherwise you may find that nothing is displayed As the port operation of all HDMI High Definition Multimedia Interface monitors has not been confirmed some HDMI monitors may not function properly Be Sure to use the Fn F5 HotKey to select th...

Page 208: ...4 i LINK IEEE1394 is provided with some models It is used for high speed data transfer for a range of compatible devices such as 1 Digital video cameras 2 Hard disk drives 3 MO drives 4 CD RW drives Precautions 1 Make a back up of your data before transferring it to the computer There is a possibility that the original data will be damaged There is a particular risk that some frames will be delete...

Page 209: ...uter Connecting 1 Make sure the connectors are properly aligned and plug the i LINK IEEE1394 cable into the computer 2 Plug the other end of the cable into the device Note the following when you use i LINK a You may need to install drivers for your i LINK devices b Not all i LINK devices have been tested Therefore compatibility with all i LINK devices cannot be guaranteed c Use S100 S200 or S400 c...

Page 210: ...the computer then from the i LINK device Security lock A security lock enables you to anchor your computer to a desk or other heavy object to help prevent unauthorized removal of the computer Attach one end of a cable to the desk and the other end to the security lock slot on the left side of the computer Figure 8 10 Security lock Refer also to the documentation that came with your i LINK device ...

Page 211: ...ng the PRTSC Print Screen key The questions and procedures offered in this chapter are meant as a guide they are not definitive problem solving techniques Many problems can be solved simply but a few may require help from your dealer If you find you need to con sult your dealer or others be prepared to describe the problem in as much detail as possible Preliminary checklist Consider the simplest s...

Page 212: ...essages in the software and operating system documentation Check that all connecting cables are correctly and firmly attached Loose cables can cause erroneous or intermittent signals Do any icons light Which ones What color are they Do they stay on or blink Write down what you see Record your observations so you can describe them to your dealer Software The problems may be caused by your software ...

Page 213: ...properly check the following items Self Test Power Sources Power on Password System start up Express Card Self test SD SDHC MS MS Pro MMC xD card Power Password Monitor Keyboard Sound system LCD panel TV output signal Hard disk drive USB CD RW DVD ROM drive Modem DVD Super Multi drive Sleep Hibernation HD DVD ROM drive LAN HD DVD R drive Wireless LAN Diskette drive Bluetooth Infrared port i LINK I...

Page 214: ...m characters appear on the screen and the system does not function normally The screen displays an error message Turn off the computer and check all cable connections If the test fails again con tact your dealer Power When the computer is not plugged into an AC adaptor the battery pack is the pri mary power source However your computer has a number of other power resources including intelligent po...

Page 215: ...tion Problem Procedure AC adaptor doesn t power the computer DC IN indicator does not glow blue Check the connections Make sure the cord is firmly connected to the computer and a power outlet Check the condition of the cord and terminals If the cord is frayed or damaged replace it If the terminals are soiled wipe them with cotton or a clean cloth If the AC adaptor still does not power the com pute...

Page 216: ...in an appliance If it doesn t work try another power source Check whether the battery is hot or cold to the touch If the battery is too hot or too cold it will not charge properly Let it reach room tempera ture Unplug the AC adaptor and remove the battery to make sure the terminals are clean If necessary wipe them with a soft dry cloth dipped in alcohol Connect the AC adaptor and replace the batte...

Page 217: ...charge it again Check the power consumption settings in Power Saver utility Consider using a power saving mode Problem Procedure Cannot enter pass word Refer to the Password section in Chapter 7 HW Setup and Passwords Problem Procedure Some letter keys pro duce numbers Check that the numeric keypad overlay is not selected Press FN F10 and try typing again Output to screen is garbled Make sure the ...

Page 218: ...efer to your software s documentation to deter mine if the software is causing the difficulty Contact your dealer if the problems continue Problem Procedure Computer does not boot from hard disk drive Check if a diskette is in the diskette drive or a CD ROM is in the optical disc drive Remove any diskette and or CD ROM and check Boot priority Refer to Chapter 7 Boot Priority There may be a problem...

Page 219: ... If it is wipe it with a clean cloth dipped in water or a neutral cleaner See the Media care section in Chapter 4 for details on cleaning Some CD DVDs run correctly but others do not The software or hardware configuration may be causing a problem Make sure the hardware configuration matches your software s needs Check the CD DVD s documentation Check the type of DVD CD you are using The drive supp...

Page 220: ...D is dirty If it is wipe it with a clean cloth dipped in water or a neutral cleaner See the Media care section in Chapter 4 for details on cleaning Some CD DVDs run correctly but others do not The software or hardware configuration may be causing a problem Make sure the hardware configuration matches your software s needs Check the CD DVD s documentation Check the type of DVD CD you are using The ...

Page 221: ... is dirty If it is wipe it with a clean cloth dipped in water or a neutral cleaner See the Media care section in Chapter 4 for details on cleaning Some CD DVDs run correctly but others do not The software or hardware configuration may be causing a problem Make sure the hardware configuration matches your software s needs Check the CD DVD s documentation Check the type of DVD CD you are using The d...

Page 222: ...t your dealer Problem Procedure You cannot access a CD DVD in the drive Make sure the drive s drawer is securely closed Press gently until it clicks into place Open the drawer and make sure the CD DVD is properly seated It should lie flat with the label facing up A foreign object in the drawer could block laser light from reading the CD or DVD Make sure there is no obstruction Remove any foreign o...

Page 223: ...des are listed in the Optical disc sec tion in Chapter 2 The Grand Tour Cannot write correctly If you have trouble writing make sure you are observing the following precautions Use only media recommended by TOSHIBA Do not use the mouse or keyboard during writing Use only the software supplied with the com puter for recording Do not run or start other software during writ ing Do not jar the compute...

Page 224: ...ot The software or hardware configuration may be causing a problem Make sure the hardware configuration matches your software needs You cannot access the external 3 1 2 diskette drive Try another diskette If you can access the diskette the original diskette not the drive is probably causing the problem If problems persist contact your dealer Problem Procedure Infrared devices do not work as expect...

Page 225: ...le tapping does not work Try changing the double click speed setting in the mouse control utility 1 Open the Control Panel select the Mouse icon and press ENTER 2 Click the Buttons tab 3 Set the double click speed as instructed and click OK The mouse pointer moves too fast or too slow Try changing the speed setting in the mouse control utility 1 Open the Control Panel select the Mouse icon and pre...

Page 226: ...e Device Setting tab 5 Click the Setting button 6 The Properties for Synaptics Touchpad on PS 2 port screen appears Double click Sensitivity in the Select an item section on the left side of the screen 7 PalmCheck and Touch Sensitivity are dis played Click Touch Sensitivity 8 Move the slide bar for Touch Sensitivity to make an adjustment Click the OK button 9 Click the OK button on the Device Sett...

Page 227: ... changing the double click sped setting in the mouse control utility 1 Open the Control Panel select the Mouse icon and press ENTER 2 Click the Buttons tab 3 Set the double click speed as instructed and click OK The mouse pointer moves too fast or too slow Try changing the speed setting in the mouse control utility 1 Open the Control Panel select the Mouse icon and press ENTER 2 Click the Pointer ...

Page 228: ...ngerprints from all the enrolled fingers cannot be read please logon by using the keyboard to input the password for the time being If problems persist contact your dealer Fingerprint Power on Security or Single Sign On feature cannot be enabled Please use TOSHIBA HW Setup to register the User Password if it was not registered Fingerprint Power on Security does not work 1 Make sure you have enroll...

Page 229: ...ke sure the connection between the external device and the card is firm Check the card s documentation If problems persist contact your dealer Problem Procedure Memory card error occurs Reseat the memory card to make sure it is firmly connected Check the card s documentation You cannot write to the memory card Make sure the card is not write protected You cannot read a file Make sure the target fi...

Page 230: ...is on Confirm that the external monitor s power cable is plugged into a working power outlet No display Try adjusting the contrast and brightness con trols on the external monitor Press hot keys FN F5 to change the display priority and make sure it is not set for the internal display Display error occurs Check that the cable connecting the external monitor to the computer is attached firmly If pro...

Page 231: ...or your software and do not conflict with other hardware devices that you may have con nected to the computer If problems persist contact your dealer Problem Procedure Display on TV is poor Make sure the TV type is correct for your area NTSC US JAPAN PAL Europe No display Try adjusting the contrast and brightness con trols on the external monitor Press hot keys FN F5 to change the display Refer to...

Page 232: ...d or USB keyboard If these devices do not work make sure the USB KB Mouse Legacy Emulation item in HW Setup is set to Enabled If problems persist contact your dealer Problem Procedure Communication soft ware can t initialize modem Make sure the computer s internal modem set tings are correct Refer to Phone and Modem Options in the Control Panel You can hear a dial tone but can t make a call If the...

Page 233: ...set time interval Try lengthen ing this time interval A CONNECT display is quickly replaced by NO CARRIER Check the error control setting in your communi cations application You can also use the AT N command Character display becomes garbled during a communication In data transmission make sure the parity bit and stop bit settings correspond with those of the remote computer Check the flow control...

Page 234: ...her playing a selection or fin ished playing a selection Close Windows Media Player before you select Sleep Hibernation If problems persist contact your dealer Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN HUB Wake up on LAN Make sure the AC adaptor is connected The does not work Wake up on LAN function con sumes power even when the system i...

Page 235: ... turned on Make sure no optional Bluetooth Adpater is installed in the computer The built in Bluetooth function and an optional Bluetooth Adpater can not operate simultaneously If problems persist contact your dealer Problem Procedure i LINK device does not function Make sure the cable is securely connected to the computer and to the device Make sure the device s power is turned on Reinstall the d...

Page 236: ...are trying to create Recovery Media When there is no recovery partition the Recovery Disc Creator cannot make Recovery Media However if you have already created a Recov ery Media you can use it to restore the recov ery partition Simply follow the instructions in Restoring the preinstall software from your creating Recovery Media section in this manual You will be directed to select Restore Origina...

Page 237: ...re con tacting TOSHIBA try the following Review troubleshooting sections in the documentation for software and peripheral devices If a problem occurs when you are running software applications consult the software documentation for troubleshooting suggestions Call the software company s technical support for assistance Consult the dealer you purchased your computer and or software from They are yo...

Page 238: ...r No 300 Huai Hai Zhong Road Shanghai P R China 200021 Netherlands TOSHIBA Information Systems Benelux B V Rivium Boulevard 41 2909 LK Capelle a d IJssel United States of America TOSHIBA America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 USA Spain TOSHIBA Information Systems ESPAÑA Parque Empresarial San Fernando Edificio Europa laPlanta Escalera A 28830 Madrid Singapore...

Page 239: ...ssure high altitude 1 000 meters or 3 280 feet above sea level use of computer at temperatures outside the range of 5 C TO 30 C 41 F TO 86 F or 25 C 77 F at high altitude all temperature references are approximate and may vary depending on the specific computer model please refer to your PC documentation or visit the Toshiba website at www pcsupport toshiba com for details CPU performance may also...

Page 240: ...re reduce the amount of main system memory avail able for other computing activities The amount of main system memory allocated to support graphics may vary depending on the graphics system appli cations utilized system memory size and other factors For PC s configured with 4GB of system memory the full system memory space for computing activities will be considerably less and will vary by model a...

Page 241: ...ns or media content Actual for matted capacity may vary LCD Over a period of time and depending on the usage of the computer the bright ness of the LCD screen will deteriorate This is an intrinsic characteristic of LCD technology Maximum brightness is only available when operating in AC power mode The screen will dim when the computer is operated on battery power and you will not be able to increa...

Page 242: ...chassis are designed to accommodate all possible configura tions for an entire product series Therefore please be aware that your selected model may not have all the features and specifications corresponding to all of the icons or switches shown on the notebook chassis unless you have selected all those features Copy Protection Copy protection technology included in certain media may prevent or li...

Page 243: ...r s Manual A PPENDIXES Appendixes Appendix A Specifications A 1 Appendix B Display Controller and Modes B 1 Appendix C V 90 V 92 C 1 Appendix D Wireless LAN D 1 Appendix E AC Power Cord and Connectors E 1 ...

Page 244: ...Appendixes 2 User s Manual A PPENDIXES ...

Page 245: ...ight will vary depending on whether or not and what kind of options are adopted Environmental Requirements Ambient Relative Conditions temperature humidity Operating 5 C 41 F to 35 C 95 F 20 to 80 Nonoperating 20 C 4 F to 65 C 149 F 10 to 90 Thermal Gradient 20 C per hour maximum Wet bulb temperature 26 C maximum Conditions Altitude from sea level Operating 60 to 2 000 meters Nonoperating 60 to 10...

Page 246: ...Communication Data protocol ITU T Rec V 21 V 22 V 22bis V 32 Former CCITT V 32bis V 34 V 90 Bell 103 212A Fax ITU T Rec V 17 V 29 V 27ter Former CCITT V 21 ch2 Communication Data transmission and reception speed 300 1200 2400 4800 7200 9600 12000 14400 16800 19200 21600 24000 26400 28800 31200 33600 bps Data reception only with V 90 28000 29333 30666 32000 33333 34666 36000 37333 38666 40000 41333...

Page 247: ...CD and external monitors A high resolution external monitor connected to the computer can display up to 2048 horizontal and 1536 vertical pixels at up to 16M colors The display controller also controls the video mode which uses industry stan dard rules to govern the screen resolution and the maximum number of colors that can be displayed on screen Software written for a given video mode will run o...

Page 248: ...anel Only External Monitor can perform change of Refresh Rate Hz 16bpp 60 32bpp 60 1280 1024 16bpp 60 75 85 100 32bpp 60 75 85 100 1600 1200 16bpp 60 75 85 100 32bpp 60 75 85 100 1920 1440 16bpp 60 75 32bpp 60 75 2048 1536 16bpp 60 32bpp 60 Some of display mode might not be supported depending on the external monitor which you use f you are running some application for example a 3D appli cation or...

Page 249: ...hich can vary considerably Therefore many users will experience throughput in the range of 32 44Kbps under normal telephone line conditions Upstream data flows at the V 34 rate V 90 V 92 mode V 90 rates can be achieved only when one V 90 capable modem is connected to another The TOSHIBA Internal modem will select automatically V 34 if the remote modem lacks V 90 capability or if a combination of n...

Page 250: ...6 EC Connection at 34666 bits s 105 CONNECT 37333 EC Connection at 37333 bits s 106 CONNECT 38666 EC Connection at 38666 bits s 107 CONNECT 41333 EC Connection at 41333 bits s 108 CONNECT 42666 EC Connection at 42666 bits s 109 CONNECT 45333 EC Connection at 45333 bits s 110 CONNECT 46666 EC Connection at 46666 bits s 111 CONNECT 49333 EC Connection at 49333 bits s 112 CONNECT 50666 EC Connection ...

Page 251: ...C 3 A PPENDIX C AT Command V90 V 90 Dial Line Rate V90 sets the maximum V 90 downstream that the modem attempts to connect V90 0 V 90 disabled V90 1 V 90 enabled automatic speed selection maximum modem speed default ...

Page 252: ...C 4 User s Manual A PPENDIX C ...

Page 253: ... operation in the license free 2 4 GHz and 5 GHz band local radio regulations may impose a number of limitations to the use of wireless communication equipment From Factor Mini Card Compatibility IEEE 802 11 Standard for Wireless LANs Wi Fi Wireless Fidelity certified by the Wi Fi Alliance The Wi Fi CERTIFIED logo is a certi fication mark of the Wi Fi Alliance Network Operat ing System Microsoft W...

Page 254: ...he radio signal Supported frequency sub bands Subject to the radio regulations that apply in your country region your Wireless LAN card may support a different set of 5 GHz 2 4 GHz channels Consult your Authorized Wireless LAN or TOSHIBA Sales office for informa tion about the radio regulations that apply in your country region Wireless IEEE 802 11 Channels Sets Revision B and G R F Frequency Band...

Page 255: ...cess points the station can dynamically switch to another channel if required In a Wireless LAN Access Point the Wireless LAN card will use the factory set default channel printed in bold unless the LAN Administrator selected a different channel when configuring the Wireless LAN Access Point device Wireless IEEE 802 11 Channels Sets Revision A Frequency Range Channel ID 5150 5850 MHz Note 36 5180 ...

Page 256: ... countries regions that in which these channels can be used 3 These channels are available to A B G combo type only 4 Available Area US USA CANADA only Frequency Range Channel ID 5150 5850 MHz Note 128 5640 3 132 5660 3 136 5680 3 140 5700 3 149 5745 3 US only 4 153 5765 3 US only 4 157 5785 3 US only 4 161 5805 3 US only 4 ...

Page 257: ...gencies U S and Canada UL listed and CSA certified No 18 AWG Type SVT or SPT 2 two conductor Europe Austria OVE Italy IMQ Belgium CEBEC The Netherlands KEMA Denmark DEMKO Norway NEMKO Finland FIMKO Sweden SEMKO France UTE Switzerland SEV Germany VDE United Kingdom BSI Australia AS In Europe two conductors power cord must be VDE type H05VVH2 F or H03VVH2 F and for three conductors power cord must b...

Page 258: ...ustrations show the plug shapes for the U S A and Canada the United Kingdom Australia Europe and China USA United Kingdom UL approved BS approved Australia Europe AS approved Approved by the appropriate agency Canada CSA approved China CCC approved ...

Page 259: ...AM dynamic random access memory DSVD Digital Simultaneous Voice and Data DVD Digital Versatile Disc DVI Digital Visual Interface ECP extended capabilities port EGA enhanced graphics adapter FDD floppy disk drive FIR fast infrared HDD hard disk drive IDE integrated drive electronics I O input output IrDA Infrared Data Association IRQ interrupt request KB kilobyte LCD liquid crystal display LED ligh...

Page 260: ...bols alternating current AC Electric current that reverses its direction of flow at regular intervals analog signal A signal whose charac teristics such as amplitude and fre quency vary in proportion to are an analog of the value to be transmitted Voice communications are analog sig nals ANSI American National Standards Institute An organization established to adopt and define standards for a vari...

Page 261: ...ormation used by the computer It is either zero or one Eight bits is one byte See also byte Byte Bluetooth A short range radio tech nology designed to simplify wireless communication among computers communication devices and the Inter net board A circuit board An internal card containing electronic compo nents called chips which perform a specific function or increase the capa bilities of the syst...

Page 262: ...printer and a com puter has become an industry standard CGA Color graphics adapter A video display protocol defined by the IBM Color Graphics Monitor Adapter and its associated circuitry This protocol supports two color 640x200 and four color 320x200 graphics and 16 color 640x200 and 320x200 text modes character Any letter number punc tuation mark or symbol used by the computer Also synonymous wit...

Page 263: ...ontroller Built in hardware and soft ware that controls the functions of a specific internal or peripheral device e g keyboard controller Definition co processor A circuit built into the processor that is dedicated to intensive math calculations CPS Characters per second Typically used to indicate the transmission speed of a printer CPU Central processing unit The portion of the computer that inte...

Page 264: ... also diskette display A CRT plasma screen LCD or other image producing device used to view computer output documentation The set of manual and or other instructions written for the users of a computer system or application Computer system docu mentation typically includes proce dural and tutorial information as well as system functions DOS Disk operating system See operating system driver A softw...

Page 265: ...es fixed disk See hard disk floppy disk See diskette floppy disk drive FDD See diskette drive hertz format The process of readying a blank disk for its first use Formatting establishes the structure of the disk that the operating system expects before it writes files or programs onto the disk folder An icon in Windows used to store documents or other folders function keys The keys labeled F1 throu...

Page 266: ...ns you provide to a computer communica tion device or other peripheral device from the keyboard or external or inter nal storage devices The data sent or output by the sending computer is input for the receiving computer instruction Statements or commands that specify how to perform a particu lar task interface 1 Hardware and or soft ware components of a system used specifically to connect one sys...

Page 267: ...circuit that uses the large scale integration modem M main board See motherboard MDA Monochrome Display Adapter A video display protocol defined by the IBM Monochrome Display Adapter and its associated circuitry for direct drive TTL displays that supports a monochrome 720x350 text mode megabyte MB A unit of data stor age equal to 1024 kilobytes See also kilobyte megahertz A unit of wave frequency ...

Page 268: ...rm numeric entry or to control cursor and page move ment O OCR Optical Character Recognition reader A technique or device that uses laser or visible light to identify characters and input them into a stor age device OCR wand A device that reads using an optical device hand written or machine printed symbols into a com puter See also OCR on line state A functional state of a peripheral device when ...

Page 269: ... connection through which the computer sends and receives data to and from devices or other computers RAM Port Replicator Devices that enables one point connection to a number of peripheral devices and provides addi tional ports and slots printed circuit board PCB A hard ware component of a processor to which integrated circuits and other components are attached The board itself is typically flat ...

Page 270: ...interface for connection of a variety of periph eral devices serial The handling of data bits one after the other serial communications A communi cations technique that uses as few as two interconnecting wires to send bits one after another serial interface Refers to a type of information exchange that transmits information sequentially one bit at a time Contrast Parallel interface serial port A c...

Page 271: ...rage U USB Enables chain connection of a number of USB equipped devices to one port on your computer For exam ple you might connect a USB HUB to the computer then connect a keyboard to the USB HUB and a mouse to the keyboard write protection V VGA Video graphics array is an industry standard video adapter that lets you run any popular software volatile memory Random access memory RAM that stores i...

Page 272: ...Glossary 14 User s Manual G LOSSARY ...

Page 273: ...er off 1 11 opening 3 3 output See Hot keys documentation list 1 1 DVD ROM drive using 4 29 E Equipment checklist 1 1 Expansion memory See Memory expansion Express Card 9 19 location of slots 2 3 problems 9 19 External monitor 8 11 F Fingerprint sensor 2 10 location 4 1 problems 9 18 swipe 4 11 using 4 3 FN key emulation 5 2 FN ALT enhanced keyboard simu lation 5 3 FN CTRL enhanced keyboard sim ul...

Page 274: ... See Ports 2 14 K Keyboard 1 7 5 1 emulating enhanced keyboard 5 2 F1 F12 function keys 5 2 problems 9 7 typewriter keys 5 1 Keypad overlay 1 11 5 7 arrow mode 5 7 numeric mode 5 8 temporarily changing modes 5 9 temporarily using normal keyboard overlay on 5 8 temporarily using overlay overlay off 5 9 turning on 5 7 Windows special keys 5 7 L LAN See also Wireless LAN 1 9 cable types 4 56 connecti...

Page 275: ... fingerprint sensor 9 18 hard disk drive 9 8 hardware and system checklist 9 3 hibernation 9 24 keyboard 9 7 LAN 9 24 LCD panel 9 8 modem 9 22 monitor external 9 20 password 9 7 power 9 4 preliminary checklist 9 1 self test 9 4 sleep 9 24 sound system 9 21 support from TOSHIBA 9 27 TV output signal 9 21 USB 9 22 Wireless LAN 9 24 Processor 1 3 R Real time clock battery See Battery Recovery Media 3...

Page 276: ...speaker 2 10 volume control 2 2 T TOSHIBA Power Saver 1 13 TV 8 12 U Utilities list 1 13 USB 1 8 location 2 3 2 6 problems 9 22 V Video modes Appendix B Video RAM 1 3 Video out jack 1 8 2 4 Volume control See Sound system W Wireless LAN 1 9 using 4 53 ...

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