2Troubleshooting Procedures
Satellite P770/P775 Series Maintenance Manual
47
To determine if the computer’s USB3.0 system is functioning properly, perform the following
procedures. Figure 2-18 outlines the process. Start with Procedure 1 and continue with the
other procedures as instructed.
Procedure 1: USB3.0 device check
Procedure 2: Windows Application check
Procedure 3: Connection and replacement check
Procedure 1
USB3.0 device check
Connect an USB3.0 device to the computer’s USB3.0 port, and then boot the computer for
Windows7. The computer should automatically detect the USB3.0 device. Check whether the
device can transmit data to the computer.
If the device is able to communicate with the computer, the problem may be intermittent or
connections may be faulty. Go to Procedure 2.
If communication is impaired, there may be a faulty connection. Go to Procedure 3.
Procedure 2
Windows Application check
Run the Windows Application, which will automatically execute the USB3.0 port test for
transmission, Tests and Diagnostics for more information on how to run the program.
If an error is located, go to Procedure 3. If an error does not occur, the USB3.0 port is
functioning properly.
Procedure 3
Connection and replacement check
The transmission cable may be damaged or the connections may be loose. Perform Check 1:
Check 1
Make sure the transmission cable is firmly plugged into both the USB3.0 -
compatible device and the USB3.0 port of the computer. If the cable is connected
correctly, go to Check 2.
Check 2
Make sure the USB3.0 port is firmly secured to the system board of the computer.
If the malfunction persists, go to Check 3.
Check 3
The transmission cable may be damaged. Replace with a good cable. If the
malfunction persists, go to Check 4
Check 4
The system board may be damaged. Replace it with a new one following the
instructions in Chapter 4.
Summary of Contents for Satellite P770
Page 12: ...Satellite P770 P775 Series Maintenance Manual CONFIDENTIAL xii Installing the Antennas 53 ...
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Page 35: ...Chapter 2 Troubleshooting Procedures ...
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Page 104: ...Chapter 3 Tests and Diagnostics ...
Page 117: ...3 Tests and Diagnostics Satellite P770 P775 Series Maintenance Manual 13 ...
Page 121: ...3 Tests and Diagnostics Memory Info Test Satellite P770 P775 Series Maintenance Manual 17 ...
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Page 263: ...Figure TI keyboard 4 Korean KO Keyboard Figure KO keyboard 5 United Kingdom UK Keyboard ...
Page 264: ...Figure UK keyboard 6 US International UI Keyboard Figure UI keyboard 7 Hebrew HB Keyboard ...
Page 265: ...Figure HB keyboard 8 Danish DM Keyboard Figure DM keyboard 9 Swiss SW Keyboard ...
Page 266: ...Figure SW keyboard 10 Arabic ARE Keyboard Figure ARE keyboard 11 Czech CZ Keyboard ...
Page 267: ...Figure CZ keyboard 12 Russian RU Keyboard Figure RU keyboard 13 Portuguese PO Keyboard ...
Page 268: ...Figure PO keyboard 14 Slovakian SL Keyboard Figure SL keyboard 15 Italian IT Keyboard ...
Page 269: ...Figure IT keyboard 16 French FR Keyboard Figure FR keyboard 17 German GR Keyboard ...
Page 270: ...Figure GR keyboard 18 Greek GK Keyboard Figure GK keyboard 19 Hungarian HG Keyboard ...
Page 271: ...Figure HG keyboard 20 Spanish SP Keyboard Figure SP keyboard 21 Turkish TR Keyboard ...
Page 272: ...Figure TR keyboard 22 Turkish F TF F Keyboard Figure TF F keyboard 23 Swedish SD Keyboard ...
Page 273: ...Figure SD keyboard 24 Belgian BE Keyboard Figure BE keyboard 25 Yugoslavian YU Keyboard ...
Page 274: ...Figure YU keyboard 26 Norwegian NW Keyboard Figure NW keyboard 27 Scandinavian ND Keyboard ...
Page 276: ...Figure CB keyboard 30 Romania RO Keyboard Figure RO keyboard 31 Bulgaria BU Keyboard ...
Page 277: ...Figure BU keyboard 32 Japanese JP Keyboard Figure JP keyboard 32 Latin American LA Keyboard ...
Page 278: ...Figure LA keyboard ...