2 Troubleshooting Procedures
2.6 HDD Troubleshooting
2.6 HDD
Troubleshooting
This section describes how to determine if the HDD is functioning properly. Perform the
steps below starting with Procedure 1 and continuing with the other procedures as required.
Procedure 1: Message Check
Procedure 2: Partition Check
Procedure 3: Format Check
Procedure 4: Diagnostic Test Program Execution Check
Procedure 5: Connector Check and Replacement Check
CAUTION
: The contents of the hard disk will be erased when you execute the HDD
troubleshooting procedures. Transfer the contents of the hard disk to floppy
disks or other storage media.
Procedure 1
Message Check
When the computer’s HDD does not function properly, some of the following error messages
may appear on the display. Start with Check 1 below and perform the other checks as
instructed.
Check 1 If any of the following messages appear, go to Procedure 5. If the following
messages do not appear, perform Check 2.
HDC ERROR (After 5 seconds this message will disappear.)
or
IDE #0 ERROR (After 5 seconds this message will disappear.)
or
IDE #1 ERROR (After 5 seconds this message will disappear.)
Check 2 If either of the following messages appears, go to Procedure 2. If the following
messages do not appear, perform Check 3.
Insert system disk in drive
Press any key when ready .....
or
Non-System disk or disk error
Replace and press any key
Check 3 Make sure the Hard Disk option is set to not used. If it is set to not used, choose
another setting and restart the computer. If the problem still exists, go to
Procedure 2.
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Satellite A40 Maintenance Manual (960-458)
Summary of Contents for Satellite A40 Series
Page 10: ...x Satellite A40 Maintenance Manual 960 458 ...
Page 11: ...Chapter 1 Hardware Overview ...
Page 12: ...1 Hardware Overview 1 ii Satellite A40 Maintenance Manual 960 458 ...
Page 51: ...Chapter 2 Troubleshooting Procedures ...
Page 52: ...2 Troubleshooting Procedures 2 ii Satellite A40 Maintenance Manual 960 458 ...
Page 56: ...2 Troubleshooting Procedures 2 vi Satellite A40 Maintenance Manual 960 458 ...
Page 118: ...Chapter 3 Tests and Diagnostics ...
Page 119: ...3 Tests and Diagnostics 3 ii Satellite A40 Maintenance Manual 960 458 ...
Page 204: ...Chapter 4 Replacement Procedures ...
Page 205: ...4 Replacement Procedures 4 ii Satellite A40 Maintenance Manual 960 458 ...
Page 358: ...Appendices ...
Page 359: ...Appendices App ii Satellite A40 Maintenance Manual 960 458 ...
Page 365: ...Appendices App viii Satellite A40 Maintenance Manual 960 458 ...
Page 371: ...Appendices Appendix A Handling the LCD Module A 6 Satellite A40 Maintenance Manual 960 458 ...
Page 411: ...Appendices Appendix E Key Layout E 4 Satellite A40 Maintenance Manual 960 458 ...
Page 413: ...Appendices Appendix F Wiring Diagrams F 2 Satellite A40 Maintenance Manual 960 458 ...
Page 415: ...Appendices Appendix G BIOS Rewrite Procedures G 2 Satellite A40 Maintenance Manual 960 458 ...
Page 417: ...Appendices Appendix H EC KBC Rewrite Procedures H 2 Satellite A40 Maintenance Manual 960 458 ...
Page 419: ...Appendices Appendix I Reliability I 2 Satellite A40 Maintenance Manual 960 458 ...