A
Text has been selected whilst viewing an external
source i.e. DVD or VCR. No text will appear on
screen or a box may appear stating no information is
available. Select a broadcasting channel and press
TEXT
to access.
Why are the four coloured text numbers
visible but no text?
Q
A
The programme is currently being broadcast with an
English soundtrack only.
Why is the soundtrack in English when a
different audio language has been selected?
Q
44
Questions and
Answers
(continued)
A
Good performance of text depends on a good
strong broadcast signal. This normally requires a
roof or loft aerial. If the text is unreadable or garbled,
check the aerial. Go to the
main index
page of the text
service and look for the
User Guide
. This will explain the
basic operation of text in some detail. If further
information is needed on how to use text
see the
text section.
Why are there problems with
analogue
text?
Q
A
The
Clock phase
may need adjustment. Select
PC Setting
from the
SET UP
menu, highlight
Clock
phase
and adjust until the picture clears.
Why are horizontal stripes and/or blurred
images on the screen when in PC mode?
Q
A
Press
O
I/II
to check if the hard of hearing option
has been selected.
Why is there incorrect or no sound when in
DTV
mode?
Q
A
The
Sampling clock
may need adjustment. Select
PC Setting
from the
SET UP
menu, highlight
Sampling clock
and adjust until the lines clear.
Why are there vertical stripes on the screen
when in PC mode?
Q
A
The
digital
programme being viewed is not
broadcasting digital text. Try another
digital
programme.
Why is there no
digital
text service?
Q
A
The channel has been selected in
Locked
Programmes
(
see
'Digital Settings'
section
).
Why is the
digital
channel locked?
Q
A
A
Favourite
list has been selected (see '
Favourite
Programmes
' section), set the feature to
ALL PROGS
or change channels by using the number buttons.
Why can only certain
digital
channels be
viewed?
Q
A
Lock Menu
has been enabled (
see
'Parental
Controls'
page
).
Why are some of the menus locked?
Q
A
Use the Master PIN code of 1276, then change to a
number of your choice. Ensure that no-one else can
use the Master PIN by removing the Owner’s Manual.
What can be done if the PIN number has
been forgotten?
Q
A
Subtitles are not currently being transmitted by the
broadcaster.
Why when
digital
subtitles have been
selected are they not showing on screen?
Q
A
Your subscription needs upgrading. Contact your
service provider.
Why are some of the
digital
subscription
channels unavailable?
Q
A
There are none broadcast or they have not yet
loaded. Press the
X
button to access.
(
See text section
).
Why are there no
analogue
text
sub-pages?
Q
A
When put into standby the television’s active standby
will automatically search all available channels for
downloads, provided
Auto upgrade
is
On
. The time it
takes to do this may vary.
Why does the GREEN Active Standby LED
sometimes take longer to go out?
Q
g
p
g
