Toshiba Canvio Home User Manual Download

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Use settings to customize your CANVIO® HOME

Scheduler

View logs

The log screen allows you to view the logs based on event, SAMBA, AFP, and FTP. You can also export logs.

The log display includes the log type, level, date, time, and message. You can delete all log data prior to the past 7 days,
refresh the log display, and filter the display.

Event Log

SAMBA Log

AFP Log

FTP Log

Export Log

Mange printer settings

Your CANVIO HOME can serve as a print server interface. This allows you to connect and share one or more printers through
the device.

Summary of Contents for Canvio Home

Page 1: ...English UserManual CANVIO HOME ...

Page 2: ... family and friends at anytime and from anywhere v Add or change each user or group to allow access to all several or a few files v Access files and share photos from anywhere anytime over the Internet v Reduce the amount of storage space used on your computer v Listen to music and view favorite videos on a smartphone tablet or Smart TV v Create backups for digital media files folders or your enti...

Page 3: ...e 10 Log in to your CANVIO HOME 13 First steps 13 Upload files and playlists 13 Set up a schedule for uploading backing up files 16 Edit or delete your upload backup schedule 16 View and listen to music videos photos and other files 17 Listen to music 17 Watch a video 17 View a photo 18 Use playback controls 19 Work with playlists 22 Create a playlist 22 Play a playlist 23 Add a song to a playlist...

Page 4: ...ME software 31 Use settings to customize your CANVIO HOME 32 Change which device you are accessing 32 Turn HDD standby on or off 32 Turn your device off 32 Work with users 33 Add a user 33 Change a user s password and grant the user administrator rights 33 Delete a user 34 Work with shares 34 Create a private share 35 Customize user access to a share 35 Delete a share 35 View program versions 36 U...

Page 5: ...NVIO HOME 47 Erase data 47 Solutions to common issues 47 The network cannot find the CANVIO HOME device 47 The network router or switch failed 47 The indicator lights are not lit 47 The amber indicator light is on 47 I forgot my username and or password 48 I don t know if my version of Android OS is supported for the mobile app 48 I cannot open the music video photo or file feature 48 If your issu...

Page 6: ...avoided may result in minor or moderate injury2 Indicates practices that may cause property damage3 and other problems but not personal injury Indicates prohibited actions Indicates actions that must be undertaken for safety purposes Do not leave parts such as plastic covers and electrical plug within the reach of children and pets Misuse of the part including without limitation accidental swallow...

Page 7: ...e socket to ensure a secure electrical connection An overload on the socket may cause a fire or electric shock possibly resulting in serious injury Always make sure the CANVIO HOME and AC adapter have adequate ventilation and are protected from overheating when the AC adapter is connected to a power outlet Inadequate ventilation may cause the CANVIO HOME and AC adapter to overheat resulting in a f...

Page 8: ...his device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Contact Toshiba America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 1697 949 583 3000 Canadian ICES 003 This...

Page 9: ...d trademarks of Toshiba America Information Systems Inc in the United States and or other countries Android Android Market and Google Chrome browser are trademarks of Google Inc Apple iTunes Mac and Safari are registered trademarks of Apple Inc ArcSoft SystemSave and TotalMedia are trademarks or registered trademarks of ArcSoft Inc Windows Windows Vista Internet Explorer and Xbox are registered tr...

Page 10: ...evice memory is free as follows v Single bottom light Over 70 of device memory is free v Two lights 50 70 of device memory is free v Three lights 30 50 of device memory is free v Four lights 10 30 of device memory is free v All lights Less than 10 of device memory is free Reset button v To reset your CANVIO HOME press and hold the button for 2 seconds until the device indicator lights flash A rese...

Page 11: ...o the CANVIO HOME device and to a working electrical outlet 2 Connect the CANVIO HOME to your network router using the provided Ethernet cable The device turns on automatically and the indicator lights flash for a few minutes while the device initializes Wait for the lights to stop flashing before you go to the next procedure INSTALL THE SOFTWARE You can use your CANVIO HOME without installing the...

Page 12: ...iles and copying the installation files to your computer displaying a message for each one This process may take several minutes v When the InstallShield Wizard appears click Next and follow the onscreen instructions The installation process may take several minutes You must accept the End User License Agreement to complete installation Viewing the User Manual during installation is optional v On ...

Page 13: ...n your network with admin rights needs to reset the password for you See Change a user s password and grant the user administrator rights on page 33 5 A short video plays describing your CANVIO HOME features Close the window after the video has stopped playing 6 On the Log In screen enter the username and password you just created Optional Check the box if you want the application to remember your...

Page 14: ...ick Log In The CANVIO HOME main menu appears FIRST STEPS Before you begin uploading and viewing files on your CANVIO HOME we recommend that you do that following v Update the software to the latest version if applicable See Service and support on page 47 v Create rescue media See Create rescue media on page 25 v Create a system backup of your computer See Perform a system backup Windows on page 26...

Page 15: ...an also specify any file type that does not fall within the category of music video photo or document Your CANVIO HOME does not upload files to the same folder structure you have on your computer or other device Instead uploaded files are placed in the Public folder in a subfolder based on file type Music Video Photos or Documents If you want to keep your folder structure for uploaded files use Wi...

Page 16: ... extension is the part of the file name that starts with a period and contains two to four letters for example fm dll exe 5 Click Select Folders 6 In the left panel of the Folder Selection screen navigate to the folder containing all the subfolders and files you want to upload Click next to any folder name to expand it 7 In the right panel of the Folder Selection screen check the box next to any f...

Page 17: ...ick the arrow to the right of the first field and then click one of the following options v Run Once Select this option to upload your files one time This is the same as clicking Upload Once on the Folder Selection screen v Daily v Weekly If you select this option click the arrow to the right of the first field and click the day of the week that you want your scheduled upload to occur v Monthly If...

Page 18: ...listen to songs by an artist click Artists and then click the artist name To listen all songs by the artist click To listen to a certain song double click the song name v To choose songs individually click Songs To play all songs click To play a certain song double click the song name 3 During song playback a number of controls are available at the bottom of the screen See Use playback controls on...

Page 19: ... you chose videos by title or date plays automatically 4 To return to the video selection screen from the video playback screen click 5 After you return to the video selection screen to exit the video player click X in the upper right corner View a photo 1 From the main menu click the Photo icon 2 Do one of the following v To see thumbnails of all uploaded photos click All in the left column v To ...

Page 20: ...rner Use playback controls When you are listening to music or viewing a video or a photo slideshow playback controls appear both on the selection screen and on the playback screen The following controls are available on the selection screen Icon Description Music Videos Photos Stop music playback Stop video playback N A Skip to the previous track Skip to the previous video N A Pause music playback...

Page 21: ...thumbnail in full screen mode This does not start a slideshow To return to the photo selection screen press Esc and then click Drag the slider right or left to increase or decrease playback volume Drag all the way to the left to mute the volume Drag the slider right or left to increase or decrease playback volume Drag all the way to the left to mute the volume N A Download files to your computer T...

Page 22: ...nd slideshow interval settings on page 25 Note that only thumbnails displayed on the photo selection screen appear in the slideshow Skip to the next track Skip to the next video Manually skip to the next photo Download the currently playing song to your computer On the confirmation screen click OK Download the currently playing video to your computer On the confirmation screen click OK Download th...

Page 23: ...he CANVIO HOME software itself Create a playlist 1 On any selection screen music videos photos or files click to the right of Playlists on the lower left side of the screen Although you can click the icon to create a playlist from any selection screen you can create playlists for music or photos only 2 Click the drop down list and click Music or Photos to select the type of playlist you want to cr...

Page 24: ...to file name and then click Add to new playlist To complete the playlist follow steps 4 7 above Play a playlist You can play an entire playlist or select songs or photos from within the playlist 1 On the main menu click the Music or the Photo icon depending on the type of playlist you want to play 2 Click Playlists on the left side of the screen 3 Click the playlist you want 4 Do one of the follow...

Page 25: ...the file name hold down the Ctrl or Shift key on your keyboard to select multiple files and then click Delete or click to the far right of a file name Deleting a file within a playlist removes the file from the playlist only The file still appears in Music or Photos in the CANVIO HOME software 5 Click Delete to confirm Access a file You can use the Files feature to upload files for other users to ...

Page 26: ...te 5 Click Delete to confirm Change download and slideshow interval settings Two settings are available from all selection screens v Download location Enter or navigate to the folder where you want to save files you download v SliderShow Interval s Change the time interval for displaying photos in a slideshow BACK UP AND RESTORE YOUR SYSTEM The CANVIO HOME software includes a SystemSave feature th...

Page 27: ...rtitions are in an unsupported format you cannot perform a full system backup of the drive 1 From the main menu click the Full System Backup icon 2 Select Complete PC Backup and click Continue 3 Optional To create a password for the backup do the following v Check the Create a password for the backup box v To view the password while you are entering it check the View Password box v Enter your pass...

Page 28: ...p Now Change Time Machine backup settings You can turn notifications on and off and turn automatic backup on and off v To receive notification when Time Machine deletes an old backup Select Notify after old backups are deleted v To turn off automatic backups Select Off Restore your system from a backup Windows You can restore your computer to the condition as of the last backup using SystemSave Be...

Page 29: ...rdless of what username you used to log in when setting up or starting Time Machine backups you must log in as timemachineuser to do a Time Machine system restore To enable password access you may need to go to Settings Advanced Access and look for timemachineuser 1 From your computer s Menu Bar or Dock click the Time Machine icon Alternatively under System Preferences click Time Machine 2 Click E...

Page 30: ...k the day of the month that you want your scheduled backup to occur 5 Do the following to set a time for your scheduled backup v Click and to set the hours and minutes v Click AM or PM to switch between the two options 6 Click Next 7 On the confirmation screen click Confirm To edit or delete a scheduled backup follow the steps in Edit or delete your upload backup schedule on page 16 Delete a backu...

Page 31: ...our Internet service or download videos rather than stream them Also note that network connection speeds are generally faster if you connect your computer to the router using an Ethernet cable rather than connecting wirelessly Turn remote access on or off v On the main menu under Enable Remote Access click the button to turn the feature on or off When you turn on remote access the system assigns y...

Page 32: ...mes which found on the device The Smart TV must support DLNA a media streaming standard from the Digital Living Network Alliance 1 Using your Smart TV remote control select Menu 2 Select Media Player 3 Select the Music or Video folder 4 Select any subfolders to find the file you want 5 Select the song video or other streaming media to play UPDATE YOUR CANVIO HOME SOFTWARE The CANVIO HOME software ...

Page 33: ...in to the advanced settings on page 36 Change which device you are accessing If more than one CANVIO HOME device resides on the same network you can access any one of those devices 1 On the main menu click Settings 2 Under Name click the arrow to the right of the field and click the device you want to access Turn HDD standby on or off If you will not be using your CANVIO HOME device frequently we ...

Page 34: ...s you must add that person as a user You can make any user an administrator for your CANVIO HOME device An administrator has the following rights v Add a private or public share area v Modify a private or public share area v Make changes to the device settings Add a user 1 On the main menu click Settings 2 Click the Add User icon 3 On the Add User screen do the following v Enter a username v Enter...

Page 35: ...ete that user s private share or data Another user on the network with administrator privileges still has access to the shares and files 1 On the main menu click Settings 2 Under Manage Users double click the username of the user you want to delete 3 Click Delete 4 On the confirmation screen click Yes 5 Click Close Work with shares When you upload files to your CANVIO HOME those files are availabl...

Page 36: ...hare By default only the owner has access to the files on the share The owner can give other users access to the files See Delete a share on page 35 5 Click Save Customize user access to a share 1 On the main menu click Settings 2 Under Manage Shares double click the share name 3 Do one of the following to set user access privileges v To make the share available to every user on the list check the...

Page 37: ...ttings by logging in to a web browser not through the CANVIO HOME application itself Log in to the advanced settings To use the advanced settings you must log in to a web browser using your CANVIO HOME username and password 1 On the main menu click Settings 2 Click Advanced A web browser opens 3 Enter your CANVIO HOME username and password The administrator username is Admin and the default passwo...

Page 38: ...ck Next 7 Enter your CANVIO HOME administrative password and enter it again to confirm 8 Click Submit 9 On the Success screen click OK Manage system settings The system settings include device information information on current users logged into the device current device setup email notification setup and shutdown reboot functionality As with all advanced settings we recommend that most users do n...

Page 39: ...ttings To confirm your changes click Submit E mail Setup On the E mail Setup screen you can turn notifications on and off If notification are on you can turn TLS SSL and SMTP authentication on or off and change the mail server return path email recipients and language To send an email notification test click Send Test To confirm your changes click Submit Shut Down Reboot On the Shut Down Reboot sc...

Page 40: ...certification set how to back up and restore the system and set how to set up the hard disk drive As with all advanced settings we recommend that most users do not make changes to any of the advanced settings displayed here The main CANVIO HOME main menu provides the features that most users need Only highly technical advanced users should configure these advanced options Admin Password Firmware U...

Page 41: ...the Microsoft Networking Workgroup and the Dynamic Domain Name System DNS As with all advanced settings we recommend that most users do not make changes to any of the network settings displayed here The main CANVIO HOME main menu provides the features that most users need Only highly technical advanced users should configure these advanced options LAN Workgroup Dynamic DNS NOTE ...

Page 42: ...ecommend that most users do not make changes to any of the services settings displayed here The main CANVIO HOME main menu provides the features that most users need Only highly technical advanced users should configure these advanced options Web Server HTTP HTTPS FTP Apple Network SSH Remote Access Manage storage settings The storage settings allow you to configure the disk volumes shares USB dis...

Page 43: ...dvanced users should configure these advanced options Disk Volume Shares USB Disk Quota Manage access settings The access settings allow you to configure users groups and shares As with all advanced settings we recommend that most users do not make changes to any of the access settings displayed here The main CANVIO HOME main menu provides the features that most users need Only highly technical ad...

Page 44: ...wnloader settings allow you to configure the download task and preference BitTorrent BT task and preference and scheduler As with all advanced settings we recommend that most users do not make changes to any of the downloader settings displayed here The main CANVIO HOME main menu provides the features that most users need Only highly technical advanced users should configure these advanced options...

Page 45: ...export logs The log display includes the log type level date time and message You can delete all log data prior to the past 7 days refresh the log display and filter the display Event Log SAMBA Log AFP Log FTP Log Export Log Mange printer settings Your CANVIO HOME can serve as a print server interface This allows you to connect and share one or more printers through the device ...

Page 46: ...y to use setup process and lets you access your music videos photos and other files anywhere you can make an Internet connection However you may also your CANVIO HOME as a shared network storage device on your home network accessible from Windows and Mac computers without installing any special software Connect to your CANVIO HOME as a network storage device 1 Set up your CANVIO HOME by following ...

Page 47: ...he share 1 While in the advanced settings click Access in the left panel To access the advanced settings follow steps 1 4 in Set up a private share on your CANVIO HOME as a network storage device on page 46 2 Click the Users tab and then click 3 Enter the user information and click Submit 4 To assign the user permission to the share do the following v Click the Share Permission tab v Click the sha...

Page 48: ...data v Take the device to a professional deletion service Toshiba is not responsible for the deletion of the data on your device Solutions to common issues The network cannot find the CANVIO HOME device Verify the following v The Ethernet cable is securely connected into the CANVIO HOE Ethernet port and to a network router or switch v The router is connected to a working outlet v The computer and ...

Page 49: ...O HOME application 4 Select the music video photo or files icon to open the digital media or files If your issue is not listed here Please check the Frequently Asked Questions at http www toshibastorage com canviohome or contact Toshiba s customer support center See Customer support center on page 48 Customer support center Toshiba s customer support center is available 24 hours a day and seven da...

Page 50: ...t LAN with Jumbo Frame DHCP Client Protocols CIFS AFP 3 2 NFS v3 HTTP HTTPS Network Service Discovery UPnP and Bonjour Wake on LAN support File server Protocols CIFS AFP 3 2 NFS HTTP HTTPS Media server Apple iTunes ABOUT TOSHIBA Toshiba is a world leader and innovator in pioneering high technology a diversified manufacturer and marketer of advanced electronic and electrical products spanning digit...

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