60
Chapter 8: Troubleshooting
•
Yo
ur
TV
r
emote co
n
t
r
ol may
n
ot ope
r
ate ce
r
tai
n
feat
ur
e
s
o
n
yo
ur
exte
rn
al device. Refe
r
to the ow
n
e
r
’
s
ma
nu
al fo
r
yo
ur
othe
r
device to dete
r
mi
n
e it
s
available feat
ur
e
s
. If
yo
ur
TV
r
emote co
n
t
r
ol doe
s
n
ot ope
r
ate a
s
pecific
feat
ur
e o
n
a
n
othe
r
device,
us
e the
r
emote co
n
t
r
ol that
came with the device.
•
If the TV
s
till doe
s
n
ot act a
s
expected,
us
e the Re
s
et
Facto
r
y Defa
u
lt
s
p
r
oced
ur
e (
-
page 31).
Channel tuning problems
•
Make
sur
e the
r
emote co
n
t
r
ol i
s
s
et to the co
rr
ect device
mode (
-
page 23).
•
The cha
nn
el may have bee
n
e
r
a
s
ed f
r
om the cha
nn
el
memo
r
y by the
Auto Tuning
feat
ur
e. Add the cha
nn
el to
the cha
nn
el memo
r
y (
-
page 28).
•
The cha
nn
el may be blocked by the
Lock
feat
ur
e.
U
n
block the cha
nn
el (
-
page 46).
•
If yo
u
a
r
e
un
able to t
un
e digital cha
nn
el
s
, check the
a
n
te
nn
a co
n
fig
ur
atio
n
(
-
page 28). If yo
u
a
r
e
s
till
un
able to t
un
e digital cha
nn
el
s
, clea
r
all cha
nn
el
s
f
r
om
the cha
nn
el li
s
t
a
n
d
r
ep
r
og
r
am cha
nn
el
s
i
n
to the cha
nn
el memo
r
y
(
-
page 28). If yo
u
a
r
e
s
till
un
able to t
un
e digital
cha
nn
el
s
,
us
e the Re
s
et Facto
r
y Defa
u
lt
s
p
r
oced
ur
e (
-
page 31). Al
s
o
s
ee “TV
s
top
s
r
e
s
po
n
di
n
g to co
n
t
r
ol
s
”
a
n
d “Othe
r
p
r
oblem
s
” (
-
page 59).
Closed caption problems
•
If the p
r
og
r
am o
r
video yo
u
s
elected i
s
n
ot clo
s
ed-
captio
n
ed,
n
o captio
ns
will di
s
play.
•
If text i
s
n
ot available, a black
r
ecta
n
gle may appea
r
.
If thi
s
happe
ns
, t
urn
off the clo
s
ed captio
n
feat
ur
e (
-
page 40).
•
A clo
s
ed-captio
n
s
ig
n
al may
n
ot di
s
play co
rr
ectly i
n
the
followi
n
g
s
it
u
atio
ns
: a) whe
n
a videotape ha
s
bee
n
d
u
bbed; b) whe
n
the
s
ig
n
al
r
eceptio
n
i
s
weak; o
r
c)
whe
n
the
s
ig
n
al
r
eceptio
n
i
s
n
o
ns
ta
n
da
r
d (
-
page 40).
Rating blocking (V-Chip) problems
•
If yo
u
fo
r
get yo
ur
PIN code: While the PIN code e
n
te
r
i
n
g
s
c
r
ee
n
i
s
di
s
played, p
r
e
ss
E
fo
ur
time
s
withi
n
5
s
eco
n
d
s
. The PIN code yo
u
p
r
evio
us
ly
s
to
r
ed will be
clea
r
ed (
-
page 43).
•
The V-Chip feat
ur
e i
s
available fo
r
the U.S. V-Chip
s
y
s
tem o
n
ly (
-
page 44).
No REGZA-LINK operation
•
The REGZA-LINK feat
ur
e i
s
available fo
r
To
s
hiba
REGZA-LINK compatible device
s
.
•
Make
sur
e the HDMI cable
s
with the HDMI Logo
(
) a
r
e
us
ed.
•
Whe
n
the co
nn
ected REGZA-LINK device doe
s
n
ot wo
r
k
co
rr
ectly afte
r
yo
u
have cha
n
ged
s
etti
n
g
s
of the device,
t
urn
off yo
ur
TV a
n
d
un
pl
u
g the powe
r
co
r
d, the
n
pl
u
g
a
n
d t
urn
o
n
agai
n
.
•
If
s
eve
r
al device
s
a
r
e co
nn
ected, REGZA-LINK feat
ur
e
may
n
ot ope
r
ate p
r
ope
r
ly.
•
Read the i
ns
t
ru
ctio
n
ma
nu
al f
urn
i
s
hed with the
co
nn
ected REGZA-LINK device.
HDMI problems
For HDMI cables
•
Make
sur
e the HDMI cable
s
with the HDMI Logo
(
) a
r
e
us
ed (
-
page 12).
For Deep Color
•
Yo
u
s
ho
u
ld
n
eed to
us
e High Speed HDMI cable to wo
r
k
p
r
ope
r
ly. No
r
mal HDMI cable o
r
DVI cable may
n
ot wo
r
k
with thi
s
optio
n
(
-
page 15).
For Legacy HDMI source
•
Some of legacy HDMI
s
o
ur
ce
s
may
n
ot wo
r
k p
r
ope
r
ly
with late
s
t HDMI TV p
r
od
u
ct
s
, d
u
e to
n
ew
s
ta
n
da
r
d
adoptio
n
. Plea
s
e t
r
y to
s
et Off the HDMI
s
etti
n
g
s
(Deep
Colo
r
, Lip Sy
n
c, RGB Ra
n
ge, INSTAPORT™) (
-
page
51). Yo
ur
legacy HDMI
s
o
ur
ce
s
ho
u
ld ope
r
ate p
r
ope
r
ly
with thi
s
TV p
r
od
u
ct
s
.
Media Player problems
•
Make
sur
e that device
s
a
r
e co
nn
ected co
rr
ectly.
•
If yo
u
co
nn
ect a USB device with
s
epa
r
ate cable o
r
th
r
o
u
gh USB h
u
b, the TV doe
s
n
ot
r
ecog
n
ize the USB
device.