Torqeedo Cruise 2.0 S, Operating Manual, Page: 8 / 32

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Operating manual Cruise 2.0
6. Warranty conditions
6.1 Extent of warranty
Torqeedo GmbH, Petersbrunner Straße a in D-8219 Starnberg, Germany, guarantees the
final purchaser of a Torqeedo outboard motor that the product is free from material and
manufacturing faults during the period stated below. Torqeedo will indemnify the final
purchaser for any expense for the repair of a material or manufacturing fault. This indem-
nification obligation does not cover the incidental costs of a warranty claim or any other
financial losses (e.g. costs for towing, telecommunications, food, accommodation, loss of
earnings, loss of time etc.).
The warranty ends two years after the date on which the product was delivered to the final
purchaser. Products that are used commercially or by public authorities - even if only tem-
porarily - are excluded from this two-year warranty. In these cases, the statutory warranty
applies. The right to claim under warranty runs out six months after discovery of a fault.
Torqeedo decides whether faulty parts are repaired or replaced. Distributors and dealers
who repair Torqeedo motors have no authority to make legally binding statements on
behalf of Torqeedo.
Normal wear and tear and routine servicing are excluded from the warranty.
Torqeedo is entitled to refuse a warranty claim if
• the warranty was not correctly submitted (especially failure to contact Torqeedo before
sending back goods, failure to present a completely filled-in warranty certificate and
proof of purchase, see. Warranty process),
• the product was not treated in accordance with the instructions
• the safety, operating and care instructions in the manual were not observed
• the product was in any way altered or modified or parts and accessories were added that
are not expressly permitted or recommended by Torqeedo
• previous services or repairs were not carried out by firms authorized by Torqeedo, or
non-original parts were used
unless the consumer can prove that the facts that led to the warranty being void did not
affect the development of the fault.
As well as the rights arising from this warranty, the customer also has legal warranty claim
rights arising from the purchase contract with the dealer which are not hampered by this
warranty.