TONE Factory | Manual EN
• Needle or cantilever damaged.
• Wrong r.p.m., drive belt overstretched or dirty, platter
bearing without oil, dirty or damaged.
9. Service
Should you encounter a problem which you are not able to
alleviate or identify despite the above information, please go
to www. tone-factory.com/service
and fill in the contact form.
We will contact you with further instructions.
In case the problem connot be resolved by our service team,
please send the products in the original packaging including all
inserts. In case of any damage caused by incorrect repacking
we cannot guarantee a service.
Do not send the product to any address other than the
address given by our support team.
10. Returns
We accept returns within 14 days after delivery. Shipping
costs for returns are paid by the customer .
If you want to return your products within the 14 days return
policy please go to www. tone-factory.com/returns
and fill in
the contact form. We will contact you with further instructions.
Please send the products in the original packaging including
all inserts. In case of any damage caused by incorrect
repacking we cannot guarantee a full refund.
Do not send the product to any address other than the
address given by our support team.
11. Warranty
The manufacturer accepts no responsibility for damage
caused by not adhering to these instructions for use and/or by
transportation without the original packaging. Modification or
change to any part of the product by unauthorized persons,
release the manufacturer from any liability over and above the
lawful rights of the customer.
12. Copyright
TONE Factory is a Registered Trademark of H. Lichtenegger.
This guide was produced by: TONE FactoryCopyright © 2020.
All rights reserved. The information was correct at the time of
going to press. The manufacturer reserves the right to make
changes to the technical specification without prior notice as
deemed necessary to uphold the ongoing process of
technical development.
