Tivok T-HP38AB Installation And Operation Manual Download Page 11

Tivok Energy T-HP38AB & T-HP72AB Heat Pump Installation Manual

9

INSTALLATION

HEAT 

PUMP ACCESSORIES

•  Manual
•  LCD controller with 5m cable;
•  Thermistor (tank temp sensor) with 5m cable
•  4 x Rubber floor feet
•  Waterproof controller box
•  4 x M8*60 stainless steel nut and bolt set
•  Condensate drain hose (21mm x 1.2m) & connector
•  2 x Plastic expansion wall plugs;
•  2 x PG19 cable gland;

WATER 

TANK

1.  Only connect the heat pump to water tanks with a 

watermarked heat exchanger (like the Tivok 420L 
energy bank) for potable hot water. However the heat 
pump can be used to directly heat hydronic space 
heating water.

2.  The Tivok 420L energy bank is a vented tank with an 

automatic refill float valve, please refer to Tivok Split 
System Manual.

3.  The water tank should be installed where ambient 

temperature is highest to minimise heat-loss.

4.  If the unit is installed on a balcony or on a rooftop, the 

installation location must meet the allowable bearing 
capacity of building structure. Structural approval 
maybe required, seek local council advise.

5.  It is suggested to install the heat pump (with integral 

circulation pump) and the water tank at the same 
level. If offset installation is required, keep the heat 
pump base at least 800mm below the top of the 
Tivok tank (or circulation pump at least 500mm 
below the tank water level). The heat pump should 
also be no lower than 2m from the tank. This is to 
maintain a pump suction head of min 700mm. 
Meeting these requirements, two T-HP72AB heat 
pumps can be stacked on top of each other with 
appropriate support.

6.  Do not install the water tank in a polluted or corrosive 

environment.

7.  If installed indoors then a drip tray or alike should 

also be installed for both the heat pump and tank 
to capture any potential water leaks. The drip tray 
should be kept dry during normal operation to avoid 
galvanic corrosion and contaminant evaporation into 
heat pump air inlet causing heat pump failure.

WATER 

PIPING

All piping is to be installed by a licensed plumber. 

1.  Please refer to Tivok Split System manual and 

drawings for detailed installation instructions for 
Tivok Heat Pump and Tivok 420L Energy Bank (tank).

2.  It is recommended to use copper pipe. All hot piping 

is to be insulated (after leak testing) and thermal 
expansion should be considered.

3.  Minimise pipe turns to reduce water resistance 
4.  The tank coil connection to domestic water mains 

pressure should be between 0.3MPa and 0.8MPa.

5.  The heat pump drain hose (connected to the bottom 

of the heat pump) and tank overflow pipe should 
be directed  to a suitable storm water or sewerage 
drainage point. The Tivok 420L Tank overflow 
shouldn’t have any isolation valve installed to avoid 
over-pressurising vented tank. 

Summary of Contents for T-HP38AB

Page 1: ...Installation and Operation Manual Tivok Energy Heat Pump Models T HP38AB T HP72AB...

Page 2: ...mp Accessories 9 Water Tank 9 Water Piping 9 Wall mounted Installation 10 Electrical connection 11 Commissioning 11 Controller Operation 12 20 Key Layout 12 LCD Layout 13 Water Temperature setting 14...

Page 3: ...temperatures from 10 C to 43 C Tivok Energy Heat Pumps are designed for high efficiency performance over the lifetime of operation with an annual average COP of up to 4 5 The water pipes and refrigera...

Page 4: ...rance NOISE CONTROL Compressor rubber feet are specially selected for reducing vibration and the compressor is fitted with a sound jacket Well balanced fans fan motors and optimized fan holder contrib...

Page 5: ...Tivok Energy T HP38AB T HP72AB Heat Pump Installation Manual 3 TECHNICAL DATA T HP38AB...

Page 6: ...Tivok Energy T HP38AB T HP72AB Heat Pump Installation Manual 4 TECHNICAL DATA T HP72AB...

Page 7: ...Tivok Energy T HP38AB T HP72AB Heat Pump Installation Manual 5 COEFFICIENT OF PERFORMANCE CURVE...

Page 8: ...Tivok Energy T HP38AB T HP72AB Heat Pump Installation Manual 6 SYSTEM DIAGRAM HEATING MODE DEFROSTING MODE...

Page 9: ...er is a tube in shell exchanger with a large heat exchanging area and high efficiency for hot water solutions Evaporator The hydrophilic fin tube heat exchanger has a large heat exchanging area and a...

Page 10: ...e gas or corrosive environments Locate the unit away from falling leaves dust sand and high frequency equipment 6 The unit must be installed on a reliable base or framework Weight capacity of framewor...

Page 11: ...r circulation pump at least 500mm below the tank water level The heat pump should also be no lower than 2m from the tank This is to maintain a pump suction head of min 700mm Meeting these requirements...

Page 12: ...plug the controller communication cable 2 Use a screwdriver to open the clip as picture 1 separate the controller into 2 parts as picture 2 below 3 The controller should be installed at eye level on t...

Page 13: ...t pump inlet return line while keeping the top outlet supply line open to the atmosphere until only water is released Slowly filling the tank from empty with both heat pump isolation valves open will...

Page 14: ...e value of water temperature clock timer and parameters During failure checking and parameter checking press any of them to exit checking Parameter Setting Press and hold for more than 6 seconds you c...

Page 15: ...is the corresponding value Water tank temperature symbol the number underneath is the corresponding value Parameter number symbol the number underneath is the corresponding number Heat pump water outl...

Page 16: ...n the controller will normally display the water tank temperature on the left under TEMP and the heat pump water outlet temperature on the right under OUT Simply press or to adjust water temperature s...

Page 17: ...3 ON OFF timers can be set at once and recurrence can be set to either everyday default or effective for only one day If timer setting status shows on the bottom the timer is invalid The examples sho...

Page 18: ...st the hour value Flashing Step 8 Step 9 Flashing Press or to adjust the minute value Step 10 Flashing Step 11 Flashing Press to return to normal display Flash Normal Display Represents one time has b...

Page 19: ...Flashing Step 5 Flashing Step 6 Flashing Press or to adjust the hour value Flashing Step 8 Step 9 Flashing Press or to adjust the minute value Step 10 Flashing Flashing Step 11 Press to return to nor...

Page 20: ...P Flashing Flashing Flashing Flashing Flashing Flashing Flashing Flashing Step 4 Step 5 Step 3 Step 7 Step 8 Step 6 Step 10 Step 9 Press or to adjust the minute value Press or to adjust the hour value...

Page 21: ...one day Running Long press more than 6 seconds Step 1 Standby Step 2 Step 3 Value Press to select the value Adjust the value No 1 represents the incoming electric memorised sign Step 4 Flashing Repres...

Page 22: ...ancel the timer It demonstrates how to cancel the first timer and can also be repeated for cancelling the 2nd and 3rd timers Step 1 Step 2 Step 3 Step 4 Step 5 Step 7 Step 8 Step 9 Step 10 Step 6 Pres...

Page 23: ...Tivok Energy T HP38AB T HP72AB Heat Pump Installation Manual 21 WIRING DIAGRAM MODEL T HP38AB T HP72AB...

Page 24: ...rpressure Check the water pump and valves for proper operation and any leaks Keep the surroundings of the heat pump dry clean and ventilated Regularly clean the evaporator fan forced fin heat exchange...

Page 25: ...own system 2 EA Refrigerant leak system 1 PF Refrigerant leak system 2 EF High pressure protection Pressure valve break down system 1 E4 High pressure protection Pressure valve break down system 2 E8...

Page 26: ...HP38AB T HP72AB Heat Pump Installation Manual 24 PARAMETER CHECKING AND RESETTING The system parameters can be checked and adjusted via the controller however they should only be changed by an approv...

Page 27: ...100 and b for 110 i e A8 is 108 and b8 is 118 For Parameters 13 and 32 the machine off codes are 2 Water tank temp sensor breakdown 3 Evaporator coil temp sensor breakdown 4 Discharge temp sensor brea...

Page 28: ...hermostatic expansion valve is faulty Change the compressor Compressor is not operating Power source fault Compressor AC contactor damaged Loose wire connection Over heat protection High water tempera...

Page 29: ...mostatic throttle valve can t start No power to solenoid valve Low water pressure due to small water pipe diameter or long pipe length Inspect the power source of the solenoid valve Check if there is...

Page 30: ...Tivok Energy T HP38AB T HP72AB Heat Pump Installation Manual 28 Tivok G 04 15 Bourke Rd Mascot NSW 2022 Australia www tivok com au T 6 12 8084 7905 F 6 12 8076 3162 E info tivok com au...

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