Tivok T-HP20AB Installation And Operation Manual Download Page 3

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Tivok Energy T-HP20AB Heat Pump Installation Manual

INTRODUCTION

GENERAL 

INFORMATION

Thank you for choosing a Tivok Energy Heat Pump. We 
appreciate your business and your contribution to a 
greener tomorrow.

This guide contains information regarding the installation 
and safe operation of Tivok Energy Heat Pumps, 
specifically the T-HP20AB.

CAUTION

Please read all instructions carefully. it recommended 
that you read this guide completely before starting the 
installation process. ignoring to do so may result in 
system failure. 

The Tivok HP Series is designed for commercial 
buildings such as small hotels, offices, schools, hospitals, 
apartments etc. as well as domestic hot water for houses. 
The hot water outlet range is wide from 20°C to 60°C, 
meeting demands for most hot water projects. With a wide 
performance range of ambient temperature from -10°C 
to 43°C. 

Modular control systems are available to meet the 
demands of larger hot water projects.

Tivok Energy Heat Pumps are designed for high efficiency 
performance over the lifetime of operation, with an annual 
average COP of up to 4.5. The water pipes and refrigerant 
pipes are well insulated to minimise heat loss.

DOCUMENT 

SCOPE

This guide contains information regarding the installation 
and safe handling of Tivok Energy Heat Pumps (from 
hereafter referred to as “the heat pump“ or “heat pumps”).

Please follow these instructions carefully and observe all of 
the safety precautions.

Please consult your supplier for additional information on 
the following subjects:

•  System design
•  Wiring and piping materials
•  Connectors

Before installing a heat pump, you should familiarise 
yourself with the mechanical and electrical requirements.

PROPER 

USE

Heat Pumps extract heat from the air and use it to heat 
water. 

When installing the system, observe all local, regional and 
national statutory regulations, such as obtaining a building 
permit.

WARNING

All instructions should be read and understood before 
attempting to install, wire, operate, and maintain the 
heat pump. Contact with parts that are electrically active 
such as terminals may result in burns or lethal shock.

NOTES AND PRECAUTIONS

•  The installation, commissioning and maintenance 

of the system should only be conducted by qualified 
personnel with adequate knowledge of the relevant 
standards and local regulations as well as experience 
with similar systems.

•  To reduce the risk of electrical insulation faults, you 

must first make the connection of the protective 
conductor of the heat pump safe according to local 
regulations. When installing the system make sure 
that the interior wires are away from hot or moving 
parts in the system to avoid damage to them.

•  Make sure the water flow is sufficient all the time.

•  Anti-freezing measures must be in place to avoid 

damage to the water system and the heat pump 
water heat exchanger.

•  Please make sure lifting and transportation of heat 

pump is safely done according to its size and weight.

•  Before commencing work cut off the electricity from 

the main power source.

•  When installing the system, please ensure that no 

contaminants enter the water cycle.

•  All ground line connections must be prepared in 

accordance with relevant local regulations.

Summary of Contents for T-HP20AB

Page 1: ...Installation and Operation Manual Tivok Energy Heat Pump T HP20AB...

Page 2: ...ing Mode 4 Components 5 Installation 6 Heat Pump Installation 6 Positioning Requirements 6 Water System Installation 7 Water Tank Installation 7 Water Piping Installation 7 Wired Controller Installati...

Page 3: ...n the following subjects System design Wiring and piping materials Connectors Before installing a heat pump you should familiarise yourself with the mechanical and electrical requirements PROPER USE H...

Page 4: ...trophoresis treated in advance and powder painted for maximum corrosion protection to ensure resilience for long term vitality NOISE CONTROL Compressor rubber feet are specially selected for reducing...

Page 5: ...temperature 60 C Defined output quantity 163 litres hour PRODUCT SPECIFICATIONS Dimensions 1002mm 350mm 620mm Packing dimensions 1075mm 380mm 650mm Weight net gross 65kg 79kg Outlet fittings DN20 HEA...

Page 6: ...Tivok Energy T HP20AB Heat Pump Installation Manual 4 SYSTEM DIAGRAM HEATING MODE DEFROSTING MODE...

Page 7: ...ensure stable defrosting Condenser The condenser is a tube in shell exchanger with a big heat exchanging area and high efficiency for hot water solutions Circulation Pump A Grundfos brand circulation...

Page 8: ...uildings and the exhaust air cannot flow back Moreover adequate service clearance should be kept around the unit 6 The unit should not be installed at places near oil flammable gas or corrosive compon...

Page 9: ...on the drainpipe 2 A service valve needs to be installed before the magnet valves on the system pipeline for further inspection 3 The pressure of the water outlet should be between 0 3MPa and 0 6MPa 4...

Page 10: ...ey match 2 Use a screwdriver to open the clip as picture 1 separate the controller into 2 parts as picture 2 3 On the wall that you are going to install the controller drill 2 holes at a level paralle...

Page 11: ...correctly Please open all the valves which should be opened and close all that should be closed before the commissioning Make sure the heat preservation of the water system is in a good condition COMM...

Page 12: ...oose the hour value or minute value Up and Down Press them to adjust the value of water temperature clock timer and parameters During failure checking and parameter checking press any of them to exit...

Page 13: ...th is the temperature value Water tank temperature symbol the figure underneath is the temperature value Parameter number symbol the figure underneath is the parameter number Outlet water tempeature s...

Page 14: ...use either everyday or for only one day In the timer setting status based on the figure shown below it represents NO time sequence has been set However if it shows on the bottom the timer is invalid T...

Page 15: ...he hour value Flashing Step 8 Step 9 Flashing Press or to adjust the minute value Step 10 Flashing Step 11 Flashing Press to return to normal display Flash Normal Display Represents one time has been...

Page 16: ...hing Step 5 Flashing Step 6 Flashing Press or to adjust the hour value Flashing Step 8 Step 9 Flashing Press or to adjust the minute value Step 10 Flashing Flashing Step 11 Press to return to normal d...

Page 17: ...ashing Flashing Flashing Flashing Flashing Flashing Flashing Flashing Step 4 Step 5 Step 3 Step 7 Step 8 Step 6 Step 10 Step 9 Press or to adjust the minute value Press or to adjust the hour value Pre...

Page 18: ...owing steps to set the timer for just one day Running Long press more than 6 seconds Step 1 Standby Step 2 Step 3 Value Press to select the value Adjust the value No 1 represents the incoming electric...

Page 19: ...l the timer It demonstrates how to cancel the first timer and can also be repeated for cancelling the 2nd and 3rd timers Step 1 Step 2 Step 3 Step 4 Step 5 Step 7 Step 8 Step 9 Step 10 Step 6 Press M...

Page 20: ...Manual 18 WATER TEMPERATURE SETTING When heat pump is on simply press or to adjust water temperature When the outlet water temperature is reset the display will automatically return to the normal disp...

Page 21: ...19 Tivok Energy T HP20AB Heat Pump Installation Manual CIRCUIT DRAWING MODEL T HP0AB...

Page 22: ...ure enough capacity and reliability of the heat pump Check the water pump and the valves on the pipes if they work well and make sure there is no leakage from connector Keep the surrounding of the hea...

Page 23: ...system 2 EA Refrigerant leak system 1 PF Refrigerant leak system 2 EF High pressure protection Pressure valve break down system 1 E4 High pressure protection Pressure valve break down system 2 E8 Wat...

Page 24: ...Manual 22 WATER TEMPERATURE SETTING When heat pump is on simply press or to adjust water temperature When the outlet water temperature is reset the display will automatically return to the normal disp...

Page 25: ...23 Tivok Energy T HP20AB Heat Pump Installation Manual CIRCUIT DRAWING MODEL T HP20AB...

Page 26: ...ure enough capacity and reliability of the heat pump Check the water pump and the valves on the pipes if they work well and make sure there is no leakage from connector Keep the surrounding of the hea...

Page 27: ...system 2 EA Refrigerant leak system 1 PF Refrigerant leak system 2 EF High pressure protection Pressure valve break down system 1 E4 High pressure protection Pressure valve break down system 2 E8 Wat...

Page 28: ...rgy T HP20AB Heat Pump Installation Manual 26 PARAMETER CHECKING AND RESETTING The system parameters can be checked and adjusted via the controller however they should only be changed be an approved t...

Page 29: ...temperature auxiliary heat source 2 C 15 C 7 C 48 Numbers over 99 are represented by A for 100 and b for 110 i e A8 is 108 and b8 is 118 For Parameters 13 and 32 the machine off codes are 2 Water tan...

Page 30: ...enoid if it is energised Change the temperature for entering defrosting mode and duration Loud noise coming from compressor Liquid refrigerant entered into the compressor The interior component of the...

Page 31: ...Shortage of oil in the compressor Shortage of lubricant oil Find out the suitable kind of oil for the compressor and inject a small amount Thermostatic throttle valve can t start The switch for it is...

Page 32: ...Tivok Energy T HP20AB Heat Pump Installation Manual 30 NOTES...

Page 33: ...31 Tivok Energy T HP20AB Heat Pump Installation Manual NOTES...

Page 34: ...Tivok Energy T HP20AB Heat Pump Installation Manual 32 Tivok Energy Pty Ltd 4 51 53 Bourke Rd Alexandria NSW 2015 Australia www tivok com au T 6 12 8084 7905 F 6 12 8076 3162 E info tivok com au...

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