Appendix
87
Appendix
Service
You have acquired a modern product from Tiptel.com Business Solutions, devel-
oped and produced in Ratingen near Düsseldorf/Germany. Our highly modern pro-
duction facilities ensure a constantly high level of quality. This is confirmed by our
having been awarded DIN EN ISO 9001 certification.
Should any problem occur despite this or you have any questions concerning op-
eration of the system, please contact your specialist dealer. He/she is your contact
within the guarantee period. Tiptel.com Business Solutions has set up a special
number for technical support for specialist dealers so that you can have qualified
advice from them.
If your dealer cannot help you further, you can also contact Tiptel.com Business So-
lutions direct. Initial information can be obtained from out internet pages listed be-
low in the support section under FAQ – Frequently Asked Questions”. You can also
reach our experienced technical support staff by e-mail, fax or telephone during the
times given:
In Germany
In Austria
In Switzerland
www.tiptel.de www.tiptel.at www.tiptel-online.ch
08.00 bis 17.00 Uhr (Mo-Fr) 08.00
bis
17.00 Uhr (Mo-Do),
Fr bis 15:00 Uhr
08.00 bis 17.00 Uhr (Mo-
Do)
Fr bis 16:00 Uhr
Telefon: 0900 100 - 84 78 35*
Vanity Tel:
0900 100 -
TIPTEL*
Telefon: 02236/677
464-0
Fax: 02236/677
464-22
Telefon: 044 / 884 01 80
Fax:
044 / 843 13 23
*1,49
€
per Minute
For questions concerning the telephone line, please contact your network operator.
Guarantee
Your contact for services arising from guarantee obligations is the specialist dealer
where you bought the device.
